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Create a Problem Statement Kathy Kudler established Kudler Fine Foods in 1998 when she decided to follow her dream of having a gourmet food store. She did not have any experience operating a gourmet food store. She has 3 stores. The La Jolla, CA store is doing well. Del Mar store is struggling. Encinitas store just opened and it is doing okay. Kathy oversees each store 7 days a week. Kathy does all operations of the stores Kathy is stretching her herself though all stores.
Weakness
KFF has managers but managers have many responsibilities. Kathy takes on most of responsibilities at the stores. She does the ordering for all stores, inventory, and financial records. She drives to and from each store daily to do this work. Even though she has management team she does all the work. I feel she should train managers to do their jobs function the way that she does them to ensure someone is always there to run the stores. It is not good for her to do all functions of the store and not let managers do their job. Kathy should think long term. If she was to get sick and have to b off for a week or more, who will know how to run the store with it’s many operations. If no one knows the operations of the store and she is sick the store will have some problems. There would be no one to order inventory, do the business statements, and help rotate out bad foods. Kathy needs to train others to do her job so that everyone knows the job if someone had to be off and next person had to do their job along with missing person duties. I think Kathy is so use to doing everything for the stores it is hard for her to entrust her store with anyone. It seems like she does not trust others to do good job like she has done. Kathy needs to let some upper level managers come in her store or and train teach everyone how to do their job as she expects them to be done. She