...Introduction to Management Information Systems Summary 1. Explain why information systems are so essential in business today. Information systems are a foundation for conducting business today. In many industries, survival and even existence is difficult without extensive use of information technology. Information systems have become essential for helping organizations operate in a global economy. Organizations are trying to become more competitive and efficient by transforming themselves into digital firms where nearly all core business processes and relationships with customers, suppliers, and employees are digitally enabled. Businesses today use information systems to achieve six major objectives: operational excellence; new products, services, and business models; customer/supplier intimacy; improved decision making; competitive advantage; and day-to-day survival. 2. Define an information systems from both a technical and a business perspective. From a technical perspective, an information system collects, stores, and disseminates information from an organization’s environment and internal operations to support organizational functions and decision making, communication, coordination, control, analysis, and visualization. Information systems transform raw data into useful information through three basic activities: input, processing, and output. From a business perspective, an information system provides a solution to a problem or challenge facing a firm and provides real...
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...1. Describe three ways in which information systems are transforming business. Transformation of Industrial Economies While leading companies achieve competitive advantage through investments in IT, some are indeed negatively affected by this trend in technology. Today, customers have other preferences hence, old landline communications companies have lessen its customers; travel agencies have reduced over-the-counter sales; and entertainment industries, particularly music and film have lower revenues these past few years as compared with that in the past. But despite of these, technology convergence arises in many ways. IT has broken down boundaries and business relationships while new products and services are introduced. For example, telecommunications network are offering its subscribers with landline telephones merged with Internet services; handheld mobile telephones are becoming Internet access devices and also cellular networks provide financial services to its customers. The bottom-line of it all is that endless possibilities are in the doors of business firms, provided that they are being open to IT-enabled tools and solutions. Negatively affected industries can create new products and services, find another platform to deliver existing products and services, or take partnership from another firm. Transformation of the Business Enterprise One foremost impact of technology is the reduced employees in every organization. While traditional businesses tend to hire...
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...Chapter 2 Information Systems in the Enterprise Prepared by: Mrs Sanjana Motee Bedaysee 1 OBJECTIVES • Major types of systems in organizations • Systems from a functional perspective. • Integrating Functions and business processes (Introduction to Enterprise Applications). • Management opportunities, challenges and solutions 2 Major Types of Systems in Organizations • Since no single system can provide all the information an organization needs or serve all of its interests, unique systems are used to handle the differing operational, management, and strategic-level needs. [Figure 2-1] FIGURE 2-1 Types of information systems 3 Different Kinds of Systems • Organizations can be divided into strategic, management, and operational levels and into four major functional areas: sales and marketing, manufacturing and production, finance and accounting, and human resources. Information systems serve each of these levels and functions. • Operational-level systems support operational managers’ needs for current, accurate, and easily accessible information primarily used to keep track of the elementary activities and transactions of the organization. Management-level systems serve the monitoring, controlling, decision-making, and administrative activities of middle managers. • • Strategic-level systems help senior managers with long-range planning needed to meet changes in the external and internal business environment. There are...
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...TABLE OF CONTENTS 1. EXECUTIVE SUMMARY------------------------------------------------------------------------- 2. SUB SYSTEMS FOR ONLINE AB SUPER MARKET SYSTEM-------------------------- 3. DFD –CONTEXT DIAGRAM----------------------------------------------------------------------- 4. DFD –LEVE; 0 ALL SUB-SYSTEMS---------------------------------------------------------------- 5 DFD –LEVEL 1------------------------------------------------------------------------------------------ 6. SYSTEM ARCHICTURE------------------------------------------------------------------------------- 7. HARDWARE REQUIREMENT------------------------------------------------------------------------- 8. HTML PAGES FOR AB Super Market---------------------------------------------------------------- 9 SUMMARY---------------------------------------------------------------------------------------------- 10 REFERENCES----------------------------------------------------------------------------------------- Online AB Super Marketing system Executive Summary: In this report we designs and data flow diagrams for modelling according to requirement that define in the previous assignment. In this report for the website development of AB Supermarket process accomplished with the help of the data flow diagrams and system environment and system architecture. The report generation of AB Supermarket website all requirement supplied by General Manager and IT Manager of the company. The design of ...
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...information system and developing that information system. Aarong information system is a sign of the modern business organization of Bangladesh. Aarong is a chain of retail outlet located in major cities in Bangladesh an enterprise of BRAC. It established in 1978, Aarong is a fair trade organization dedicated to bring about positive changes in the lives of disadvantages ascertains and underprivileged rural woman by reviving and promoting their skills and craft. Reaching out to weavers, potters, brass workers, jewellary, jute workers, basket weavers, wood carvers, leather workers and more, Aarong, to embraces and nurtures a diverse representation of 65000 artisans work with the collaboration of 85% of whom are women. Today, Aarong has become the foundation upon which independent cooperative groups and family based artisans market their craft, in an effort to position the nation’s handicraft industry on a world platform of appreciation and acknowledgement. Aarong’s supply chain management (SCM) is the integration and management of supply chain organizations and activities through collaboration, effective business processes and information sharing with women cooperatives. It has become a great tool for Aarong to deal with competition and increasing customer demand for value. To provide complete satisfaction to its domestic and foreign buyers, the information must be available in real time across the supply chain and this is achieved by Aarong’s integrated software system for supply...
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...A STRATEGIC ANALYSIS OF FARIDABAD METAL UDYOG PVT LTD A STRATEGIC ANALYSIS OF FARIDABAD METAL UDYOG PVT LTD ------------------------------------------------- SUBMITTED BY:- ------------------------------------------------- HARSHITA VERMA () ------------------------------------------------- ISHITA BHUYAN (12810038) ------------------------------------------------- NIKHIL () ------------------------------------------------- JYOTI NALKHALIYA () ------------------------------------------------- KARUN SETHI () ------------------------------------------------- KAMAL DEEP () ------------------------------------------------- ------------------------------------------------- SUBMITTED BY:- ------------------------------------------------- HARSHITA VERMA () ------------------------------------------------- ISHITA BHUYAN (12810038) ------------------------------------------------- NIKHIL () ------------------------------------------------- JYOTI NALKHALIYA () ------------------------------------------------- KARUN SETHI () ------------------------------------------------- KAMAL DEEP () ------------------------------------------------- Contents INTRODUCTION FARIDABAD METAL UDYOG PVT LTD is largely into manufacturing of high quality LPG cylinders. The main focus is being committed to customer satisfaction adhering to the highest standards of quality. Faridabad...
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...A Project Report on Supply Chain Management Submitted By:Utpal Chaturvedi MBA II Sem, 2009-10 Guided ByMiss Latika Dhuria Vivekanada Institute of Technology, Jaipur ACKNOLEDGEMENT I take this oppurtinity to express my profound gratitude and deep regards to my guide for his exemplary guidance,monitoring & constant dedicated encouragement throughout the course. The blessing,help & guidance given by him from time to time shall carry me in a long way in journey of life on which I am about to embark. Again I would like to express my deep regards to HOD Mr. Praveen Choudhary & Project Guide Miss Latika Dhuria. Table of Contents Sr.No 1. 2. Topic Basic Concepts of Supply Chain Management Page No. Scope of Supply Chain Management 3. Area of Work in Supply Chain Management 4. How Supply Chain Works 5. Participants in Supply Chain 6. Process of Supply Chain Management 7. 8. 9. 10. 11. 12. 13. Supply Chain Management Planning & Sourcing Activities involve in Supply Chain Management Supply Chain Coordination and Use of Technology Information Systems that Support the Supply Chain Advantages & Disadvantanges Supply Chain Conclusion Biblography BASIC CONCEPTS OF SUPPLY CHAIN MANAGEMENT Supply chains encompass the companies and the business activities needed to design, make, deliver, and use a product or service. Businesses depend on their supply chains to provide them with what they need to survive and thrive. Every business fits...
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...Chapter 10 Information Systems for Business Operations V. LECTURE NOTES SECTION I: Business Information Systems 10-1 Information Systems in Business: As a prospective managerial end user you should have a general understanding of the major ways information systems are used to support each of the functions of business. The term business information systems is used to describe a variety of types of information systems (transaction processing, information reporting, decision support, etc.) that support the functions of business such as accounting, finance, marketing, or human resource management. Analyzing Gulf States Paper We can learn a lot about how information technology provides major business benefits in manufacturing and other functional areas of business from the Real World Case of Gulf States Paper Corporation. Take a few minutes to read it, and we will discuss it (See Gulf States Paper Corporation in section XI). 10-2 Cross Functional Information Systems: [Figure 10.2] Information systems can be grouped into business function categories, however, in the real world information systems are typically integrated combinations of functional information systems. Such systems support business processes, such as product development, production, distribution, order management, customer support, and so on. There is a strong emphasis in many organizations to develop such composite or cross-functional information systems that cross the boundaries...
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...Structure Based on Management Activity | 6 | Structure Based on Organizational Functions | 12 | Applications Based on MIS | 18 | References | 20 | Introduction Management information system broadly refers to a computer-based system that provides managers with the tools to organize, evaluate and efficiently manage departments within an organization. MIS, or Management Information Systems, are used to manage the data created within the structure of a particular business. These systems store the data and allow the business to manipulate this data. It is the study of people, technology, organizations and the relationship among them. MIS can be defined as the study of how individuals, groups and organizations evaluate, design, implement, manage and utilize systems to generate information to improve efficiency and effectiveness of decision making. The concept of MIS gives high regard to the individual and his ability to use information. While analyzing the data, it relies on many academic disciplines. These include the theories, principles and concepts from the Management Science, Psychology and Human Behavior, making the MID more effective and useful. These academic disciplines are used in designing the MIS, evolving the decision support tools for modeling and decision - making. The concept, therefore, is a blend of principle, theories and practices of the Management, Information and System giving rise to single product known as Management Information System (MIS). The...
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...customer intimacy, or product leadership? Why? a. competitors: i. Plant Hollywood ii. The Johnny Rockets Group iii. Landry’s iv. Cleveland restaurant v. The Airplane Restaurant vi. Apple Farm in vii. Bubba Gump Shrimp Company viii. Belle of Louisville ix. Cold Spring Tavern x. Colonial Williamsburg xi. Delta King xii. Delta queen xiii. ESPN zone xiv. Rainforest Cafe xv. Union Oyster House xvi. Natchez Hardrock’s business focus: xvii. product leadership b. Why did you make this choice: i. create an experience for the customer ii. creativity of products/service (theme restaurant) iii. innovations iv. . new and changing marketing conditions v. new solutions according to customers’ preferences/customization vi. created a new product (pioneer of theme restaurants) vii. risk-oriented viii. measurement of performance and costs ix. on-going reengineering core business processes for greater effectiveness and efficiency x. higher prices (the customer doesn’t just pay for a product but also for a unique experience) xi. inspire competitors 2. What problems did Hardrock in its information management of three core business...
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...There is plenty of information around - but often too much of the wrong kind and not enough if the right kind. Marketing Information systems R.A. PROCTOR The Nature of Marketing Marketing management is about finding ways of satisfying customer wants and needs, while achieving organizational objectives or requirements in terms of profit or some other measure of corporate performance. It brings together all customer-impinging resources, such as product design and specification, advertising and other forms of promotion, pricing policy, selling, channels of distribution and physical distribution to achieve this end. These customer-impinging resources are often summarized under four headings and referred to as the four Ps of the marketing mix (price, promotion, place and product). The art or science of marketing management is concerned with making decisions/policies with respect to the elements of the' marketing mix such that the company's interface with its markets is both profitable and customer satisfying. The Need for Marketing Information managers require information to help them forecast changes in product demand, increase selling Productivity, and exercise control over sales and distribution expenses. Marketing is an ongoing process; decisions are made and results of these decisions have he monitored. Consumer and competitor reactions to the company's decisions have to be studied to ensure that the best strategy is being employed. Information on these matters is...
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...UNIT4 IMPACT OF THE USE OF IT ON BUSINESS SYSTEMS P2-D1 The impact changes that will have on Tesco's are: -Cost -Impact on procedures -Impact on staff -Interrogation of legacy systems -Security -Legal requirements EXTERNAL PRESSURES It is very important to keep up with competitors, this is important because if ASDA has better offers than Tesco’s people will stop going to Tesco and start going to ASDA this will have a bad impact on Tesco. This will have an impact on Tesco’s because they will start to lose profit so it is important for Tesco’s to have better offers then ASDA so that the costumers will stay at Tesco’s and more people will start to shop at Tesco leading to an increase in profit. ENHANCED BUSINESS OPERTUNITY Costumers want new products the companies that are not able to demand the costumers request could start to lose profit. An example is if Tesco’s didn’t respond to the request of the public and ASDA did then all the people that shopped in Tesco’s will go to ASDA therefore Tesco will start to lose costumers leading to less profit. So it is important that Tesco’s improves costumer service so that these demands are responded to. COST When Tesco's purchase new IT systems like self checkout tilts it is a positive impact on Tesco. It is a positive impact on Tesco's because they don’t have to pay there staff because they are being replaced by these self checkout tilts therefore Tesco will save money because staff are not being paid. Another reason...
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... The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and: 1) _______ A) improved decision making. B) improved business practices. C) improved efficiency. D) improved flexibility. 2) Which of the following choices may lead to competitive advantage (1) new products, services, and business models; (2) charging less for superior products; (3) responding to customers in real time? 2) _______ A) 1 only B) 1 and 2 C) 2 and 3 D) 1, 2, and 3 3) An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support: 3) _______ A) decision making and control in an organization. B) the creation of new products and services. C) communications and data flow. D) managers analyzing the organization's raw data. 4) The three activities in an information system that produce the information organizations use to control operations are: 4) _______ A) information retrieval, research, and analysis. B) input, processing, and output. C) input, output, and feedback. D) data analysis, processing, and feedback. 5) The average number of tickets...
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... | |U10230366, U1008620 ,U0929909 | Table of Contents 1. Brief History of British Airways 3 The decision making process 4 British Airways uses the following information tools at its strategic level. 4 Executive Support System (ESS) 5 Senior management in BA use the following information tools. 6 Transaction Processing Systems (TPS) 7 Roles for Management Information Systems in British Airways 8 References: 9 Entity Relationship Diagram (ERD) 10 The Entities: 11 Entities and Attributes: 11 Entities and Attributes 2 12 First cut ERD Diagram for ELRSC. 13 Normalisation Diagram 14 Requirement Specification for the E L R C System 16 Use case Description for ELRSC 18 Screen shot of use case For ELRSC. 34 Screen Shot Turnitin Report 35 1. Brief History of British Airways The purpose of this project is explore how information systems helps organisations to make decisions at different levels to achieve set objectives and...
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...Marketing Information Systems Robert R. Harmon Portland State University I. II. III. INTRODUCTION MARKETING DECISION SUPPORT SYSTEMS CUSTOMER MANAGEMENT SYSTEMS IV. V. PRIVACY AND THE MARKETING INFORMATION SYSTEM CONCLUSION GLOSSARY customer relationship management (CRM) Software applications manage the interaction of customers with an organization. They are used to increase the return on marketing efforts by enabling the understanding of the complete history of a firm’s interactions with its customers. CRM systems are able to target promotions to likely buyers, facilitate sales efforts, and deliver customer service. cybermarketing The convergence of the Internet, computers, information systems, telecommunications and the customer with the marketing process. data mart A scaled down version of a data warehouse that usually holds a subset of the entire data set in order to provide more focused and faster access to specialized data. data mining Computer-based exploration and analysis of large quantities of data in order to discover meaningful patterns and rules for the purpose of improving marketing, sales and customer service operations. data warehouse Electronic storage that is a repository where data from internal and external sources are collected, organized and stored for future analysis. enterprise resource planning (ERP): Software applications that integrate back-office systems for order processing, manufacturing, finance, accounting, and human resources...
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