VALLEY VIEW UNIVERSITY
SCHOOL OF BUSINESS
DEPARTMENT OF EDUCATION

COURSE DESCRIPTION: The content of this course is intended as introduction to the field of production and operations management. Production Operation Management [POM] techniques were initially developed for manufacturing organizations. However, as time went on, non-manufacturing firms have to contend with problems similar to those encountered in the manufacturing sector. Consequently, the scope of POM has expanded to cover both manufacturing and service organizations. It includes topics such as productivity, competitiveness, strategy, forecasting, quality management, product and service design etc.

Learning objectives

1. To understand and comprehend the production and operations management terminology.

2. To develop certain quantitative skills, competencies, and points of view needed by organizations involved in the Input, Transformation and Output process.

3. To be able to adequately produce written assignment reports on operations management processes.

CLASS CONDUCT

All reports of assignments should be submitted on time. Class participation includes attendance, in-class assignments and participating in class discussions. Late reports of assignments and/or Late-homework will not be accepted. Lateness and absences will affect your grade.

RECOMMENDED REFERENCES

✓ Books on Production/Operations Management (recent editions)

STUDENT EVALUATION: • Case study presentation ...................................................................................10% • Quizzes …........................................................................................................10% • Mid-Semester examination………………………….....………….……….. . 20% • End-of-semester examination ..................................................................……60%