...MARKETING MANAGEMENT Contributors: Prof. Dr. Ashok Kurtkoti Prof. Avinash Deshpande Prof. Dr. Rajendra Bartakke Prof. Dr. N.J. Chavan Prof. Pradeep Sadarpatil Prof. Sandip Kodgire Prof. Swapnil Patil Prof. Gaurav Petkar Prof. Shripad Joshi Prof. Sheetal Kunjir 1 Marketing Management Session Plan (31st batch PGDM) MARKETING MANAGEMENT : Session Plan Session 1 Topic Introduction: Developing rapport between faculty and students, syllabus overview, about lectures and cases, etc. Defining marketing for the 21st century The Scope of Marketing Core Marketing Concept Company Orientation Toward The Marketplace Marketing Management tasks Scanning the marketing environment , Forecast demand and conducting marketing research Components of a modern Marketing Information System Internal records Marketing intelligence Identifying the major forces The demographic environment The economic environment The socio-cultural environment The natural environment The technological environment The political –legal environment Scanning the marketing environment , Forecast demand, and conduction marketing research The Marketing Research System The Marketing Research Process Chapter No. 2/3 Chapter 1 4 11 18 24 Chapter 3 4 60 61 62 65 66 68 70 71 73 74 Chapter 3 5 82 84 2 6 Creating Customer Value and Customer Relationship Building Customer Value, Satisfaction and Loyalty Customer Perceived Value Total Customer Satisfaction Customer Relationship Management...
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...SERVICES OF RELIANCE COMMUNICATION ’’ PROJECT REPORT Submitted for Partial fulfillment for The Award of the Degree of Master of Business Administration (2007-2009) INTERNATIONAL SCHOOL OF BUSINESS & RESEARCH # 62B, ELECTRONIC CITY, PHASE-1, OPP. POLICE STATION, BANGALORE, PIN-560100 Submitt ed by: JD Enroll. No. – 5310700343 Reg. No. - 531M8075F00198 MBA (FINANCE & RETAIL) Session: - 2007-2009 CERTIFICATE This is to certify that Mr. Gaurav Gupta bearing university Regd. No. 531M8075F00198 has successfully completed the project on the topic “ TELECOM SERVICE IN RELIANCE COMMUNICATION”. Director Mr.Amit Gupta ISBR,Bangalor CERTIFICATE This is to certify that Mr. Gaurav Gupta bearing university Regd. No. 531M8075F00198 has successfully completed the project on the topic “ TELECOM SERVICE IN RELIANCE COMMUNICATION” under the guidance of Prof. KISHAN. Under Guidance Prof. Kishan ISBR,Bangalore ACKNOWLEDGEMENT I would like to express my sincere thanks to all those instrumental in this project Work. First of all, I would to thank Prof. Amit Gupta Director of International School of Business & Research for giving me this opportunity to do this project and learn from it. I am thankful to Reliance Communication Ltd for giving me helpful information to complete this project (Research). I express my sincere thanks to Mr. Raj (Junior Sales Manager) & Prof. Kishen (ISBR faculty)...
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...California (USC), Los Angeles, California, USA in February 1981, and became Professor of Electrical Engineering and Director of the USC Communication Sciences Institute. Since September 1997 he has been with the University of Hong Kong, Hong Kong, where he is Associate Dean (Research) of Engineering, and Chair Professor of Information Engineering at the Department of Electrical and Electronic Engineering. He has also served as Managing Director of Versitech Ltd. the technology transfer and commercial arm of the University, and on various corporate boards. His research is in information technology, including all-optical networks, wireless networks, and Internet technologies and applications. Sought by government, industry, and academic organizations, he has lectured and consulted extensively around the world. Prof. Li chaired the Computer Communications Technical Committee of the IEEE Communications Society 1987-1989, and the Los Angeles Chapter of the IEEE Information Theory Group 1983-1985. He co-founded the International Conference on Computer Communications and Networks (IC3N), and chaired its Steering Committee 1992-1997. He also chaired various international workshops and conferences, including IEEE INFOCOM 2004 and IEEE HPSR 2005. Prof. Li has served as an editor of IEEE Network, IEEE JSAC Wireless Communications Series, IEEE Communications Surveys and Tutorials, and Telecommunication Systems. He also...
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...Language Skills @ Written Analysis & Communication @ Soft skills II @ Employability Skills @ IT & MIS 2 Soft skills I @ Computing skills 2 Social Media Marketing @ 2 Legal Aspects of Business 2 Business Strategy 3 Management Control Systems 3 Micro Economics 3 Macro Economics 3 Business Environment 3 Business Ethics & Corporate Governance 2 Quantitative Methods-1 3 Business Research Methods 3 Quantitative Methods-2 3 Core Elective-1 3 Core Elective1 3 Core Elective-2 3 Core Elective2 3 Elective-1 3 Elective-1 3 Elective-2 3 Elective-2 3 Grand Project-1 3 Grand Project-2 3 Principles of Management Basic Building Blocks Autumn Break Executive Skills Organisational Behavior Human Resources Management 3 Marketing Management 1 3 Marketing Management -2 3 Understanding Financial Statements 3 Financial Mgt 3 Operation Management Management Domain 3 3 Basics of Business Planning 2 Electives Credits Autumn Break credit SUMMER INTERNSHIP Course S 1 22 S 2 24 Total Credits 2 8 S 3 21 S 4 20 95 Index Sr.No Subject Faculty Credits 1 Written Analysis & Communication Prof. Dhriti Banerjee @ 2 Soft Skills Prof. Dhriti Banerjee @ 3 Computing...
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...guest for the event was Prof. Naveen Rajpal, University School of Information Technology, and Dr. Sanjeev Mittal, University School of Management Studies, Guru Gobind Singh Indraprastha University and other key speakers were Mr. Ashok Bagrial from Shivaji college from University of Delhi, Prof. Meenakshi Gandhi from Rukmini Devi Institute of Advanced Studies, Mr. Anup Girdhar, CEO and founder of Sedulity solutions and technology, and Mr. Om Prakash Sharma, Director, National Centre for Innovation in Distance Education, IGNOU. The aim of this seminar was to highlight the immediate need for improving the quality of higher education by adopting and using the Information Communication Technology to the maximum. National Workshop A National Workshop on “Recent Advances in Research Methodology & Data Analytical Tools” was organized by our college on 14th May, 2011. The key speakers for the workshop were Prof. Ajay Pandit, Faculty Management Studies, Delhi University and Mr. Sudhansh Sharma, Associate Professor, Jaipuria Institute of Management Studies. The objective of this workshop was to make faculties learn the recent research methodology and research analysis tools with the help of SPSS software PLacement PUBLICATION AND MEDIA COVERAGE [pic] Annual Journal “CPJ Global Review” The college publishes annually a Journal “CPJ Global Review” which contains the scholarly work done by various academicians and intellectuals, in the form of research articles, and case studies...
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...|Section |Course Teacher |Room | |SATURDAY |MKT 607 Service Marketing |Sec-A |Prof. Dr. Horipada Bhattacharjee |B/307 | | |FIN 604 Fin. An. & Control |Sec-A |Prof. Dr. Md. Rafiqul Islam |B/303 | | |FIN 604 Fin. An. & Control |Sec-B |Ms. Pallabi Siddiqua |A/308 | | |HRM 602 Industrial Relations |Sec-A |Mr. Dipak Kanti Paul |A/312 | | |MGT 431 Business Communication |Sec-A |Mr. Sahin Ahmed Chowdhury |A/501 | |SUNDAY |MGT 432 Organizational Behavior |Sec-A |Ms. Nahid Sultana |B/307 | | |MGT 432 Organizational Behavior |Sec-B |Mr. Akbor Ali |B/303 | | |MGT 432 Organizational Behavior |Sec-C |Prof. Dr. Nazrul Islam |B/301 | |...
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...Section 7: Conclusion Section China and the World: Scenarios to 2025 7 Conclusion Given the importance of China today, there can Wild cards are low probability events which be no doubt that the determination of Chinese would have a significant impact if they were to leadership to maintain the course of reform will occur. In the case of China they could include : be a decisive factor in the global future. It is • A possible Taiwan conflict : equally true that the support of other global How would China react if Taiwan were to players and their preparedness to welcome declare independence ? For many years China in its gradual rise in greatness will have a independence was not an issue as the direct impact on how China emerges. Given the Kuomintang rulers of Taiwan claimed they close connection between China and global were the real government of China and welfare, these scenarios indicate that outsiders had no interest in relinquishing their claim must appreciate the scale of the challenges on sovereignty. But independence has faced by the government in Beijing, and that become an issue with the rise of generations those in China need to comprehend the born and raised on the island. They have sensitivities of outsiders to its rise. successfully established democratic rule and some do not want to be subject to rule Raising awareness of differing sensitivities is an important role that scenarios can play. from a distant capital. The implications of...
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...Indian Streams Research Journal Vol.2,Issue.IV/May; 12pp.1-4 Asst. Prof. Rajani Kota Research Papers ISSN:-2230-7850 SOFTWARE DEVELOPMENT TECHNIQUES Asst. Prof. Rajani Kota Dept. of Computer Science A.R.Burla Womens' College, Solapur. Abstract Software development is the set of activities and processes for programmers that will eventually result in a software product. This may include requirement analysis, software design, implementation, testing, documentation, maintenance and then describing computer programs that meet user requirements within the constraints of the environment. It is a structure imposed on the development of software product. Software development is the most important process in developing a Software/tool. The successful execution of the project highly depends on the techniques used to develop the model. Software development technology has an under the model-explicit or implicit-of the development process. In order to understand more about the development process and the methodologies, we abstract from these. The perspective chosen for the abstraction include models developed during the process and the kind of abstraction involved in the techniques of the process. I .INTRODUCTION Software is a one kind of system or we can say the package which is used in many organization. It is a general term for the various kinds of programs used to operate computers and related devices. It can be thought of as the variable part of a computer and hardware...
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...Seminar für Allgemeine BWL, Marketing und Marktforschung Prof. Dr. Marc Fischer Worksheet No. 1 – Solution Outline (Design of Market Research Projects, sampling fundamentals and sampling procedures) 1.) Since Blu-ray players have only recently been introduced in the German market, only few experiences on the purchase and usage behavior of consumers exist. The company SimSing wants to determine whether it is worthwhile for the company to enter the market for Blu-ray players. Therefore, it is interested in the customer needs and expectations with respect to Blu-ray players. As a marketing expert, you have been assigned to design an appropriate market research project. a) Identify and briefly explain the stages of a market research project. Illustrate the different stages with regard to the determination of customer needs and expectations for Blu-ray players. 1st Step: Problem definition (Manager has a management problem that has to be transformed into a market research problem; formulation of market research project aims): Formulation of project aim (e.g., determining customer demands with regard to Blu-ray players in order to open up new markets) Identification of responsible managers/departments (e.g., strategic marketing, R&D, engineering, management accounting) Definition of possible deliverables (e.g., catalog of requirements for Bluray players and weighting of requirements) Narrowing down the scope of analysis (e.g., narrowing down requirements like potential...
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...I. Introduction A. How many of you remember your first love? Well mine was video games B. Today, I will be informing the class about communication in video games First I'm going to start with Media II. Effects of Video Games on Media A. Video games started off as TV, books, movies 1. Prof. Jack Lule, Lehigh Univ. Understanding Media and Culture: An Introduction to Mass Communication 2. Star Wars, E.T were movies before the game came out B. 80-90s Cartoons/Movies became developed from video games 1. Pacman, Pokemon, Super Mario Bros., Zelda 2. Mortal Kombat, Tomb Raider C. Video Game effects Mainstream Culture 1. Cartoons became video games, youth culture popularity increased, Arcades and Consoles. Companies rebooted older characters to draw in adults 2. Became a phenomenon and widely accepted worldwide III. Social Aspect, Online/Multiplayer Gaming A. Called Communities, encourages interaction between players 1. Online multiplayer gaming is a playground which can give us clues about the future of social and technological developments, Dr. Marko Siitonen 2. A single game can support communication based on text, image, and sound. B. Online multiplayer games enable the formation of lasting relationships 1. Members of multiplayer communities may keep in touch face to face, over the phone, via email 2. Bonds are built, competitive gaming brings teammates together IV. Music in...
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...Indian Streams Research Journal Vol.2,Issue.IV/May; 12pp.1-4 Asst. Prof. Rajani Kota Research Papers ISSN:-2230-7850 SOFTWARE DEVELOPMENT TECHNIQUES Asst. Prof. Rajani Kota Dept. of Computer Science A.R.Burla Womens' College, Solapur. Abstract Software development is the set of activities and processes for programmers that will eventually result in a software product. This may include requirement analysis, software design, implementation, testing, documentation, maintenance and then describing computer programs that meet user requirements within the constraints of the environment. It is a structure imposed on the development of software product. Software development is the most important process in developing a Software/tool. The successful execution of the project highly depends on the techniques used to develop the model. Software development technology has an under the model-explicit or implicit-of the development process. In order to understand more about the development process and the methodologies, we abstract from these. The perspective chosen for the abstraction include models developed during the process and the kind of abstraction involved in the techniques of the process. I .INTRODUCTION Software is a one kind of system or we can say the package which is used in many organization. It is a general term for the various kinds of programs used to operate computers and related devices. It can be thought of as the variable part of a computer and hardware...
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...SCHEDULE Day 1 (11th April, 2015) Registration (9:00 A.M. - 10:00 A.M.) Venue: Seminar Hall, IIT Delhi Inaugural Session (10:00 A.M. - 11:00 A.M.) Venue: Seminar Hall, IIT Delhi Networking High Tea (11:00 A.M.. - 11:30 A.M.) Panel Discussion (11:30 A.M. - 1:00 P.M.) Venue: Seminar Hall, IIT Delhi Lunch (1:00 P.M.- 2:00 P.M.) Venue: Cricket Ground, IIT Delhi Track 1 Venue: Room No 101, Ground Floor, Bharti School, IIT Delhi Session Coordinator: Ms. Shiksha Kushwah Session 1 Session 2 (2:00P.M. to 3:30 P.M.) (4:00P.M. to 6:00 P.M.) Session Chair(s) Session Chair(s) Prof. Sushil Prof. S. S. Yadav Prof. Kirankumar S. Momaya Dr. Sujata Joshi Track 2 Venue: Room No 106, Ground Floor, Bharti School, IIT Delhi Session Coordinator: Ms. Rojalin Pradhan Session 1 Session 2 (2:00P.M. to 3:30 P.M.) (4:00P.M. to 6:00 P.M.) Session Chair(s) Session Chair(s) Dr. Saif K. Mohammed Prof. Shankar Prakriya Track 3 Venue: Room No 201, First Floor, Bharti School, IIT Delhi Session Coordinator: Mr. Prateek Jain Session 1 Session 2 (2:00P.M. to 3:30 P.M.) (4:00P.M. to 6:00 P.M.) Session Chair(s) Session Chair(s) Dr. Brejesh Lall Dr....
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...Mathematics learning performance and Mathematics learning difficulties in China Ningning Zhao Promotor: Prof. Dr. Martin Valcke Co-promoter: Prof. Dr. Annemie Desoete Proefschrift ingediend tot het behalen van de academische graad van Doctor in de Pedagogische Wetenschappen 2011 This Ph.D research project was funded by Ghent University BOF Research Grant (BOF07/DOS/056) Acknowledgements There is still a long and indistinct way and I will keep on going to explore the unknown. 路漫漫其修远兮,吾将上下而求索。 - Qu Yuan (340-278 BC) This dissertation would not have been possible unless so many persons contributed to it. The first person I should give my gratitude is Prof. dr. Cong Lixin in Beijing Normal University. It is she who recommanded me to my promoter - Prof. dr. Martin Valcke. Based on the cooperation contact between the two universities, I have the opportunity to start my journey in Ghent University. The fantasty journey started from Year 2007 gudided by the Prof. dr. Martin Valcke. I am heartily thankful to my promoter Prof. dr. Martin Valcke and my co-promotor Prof. dr. Annemie Desoete, whose encouragement, supervision and support from the preliminary to the concluding level enabled me to carry on the research project. My deepest gratitude is to Prof. dr. Martin Valcke. I am not a smart student who always give him so much revision work. It is extremely fortunate for me to have a promoter who is characterized by energy...
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...graduates with the best career opportunities by anticipating and training for the rapid changes that lie ahead. The Plan emphasises our commitment to excellence in research and professional education. We have strong professional schools and we take the leading professional schools in North America as models for our future development to nurture a new breed of professionals to excel and lead in our fast changing global environment. City University of Hong Kong is a vibrant university located at the centre of Hong Kong, one of the most dynamic and cosmopolitan cities in the world. The University prides itself on its close relations with the City. It has a strong sense of social awareness and of its responsibilities to the young people of Hong Kong in providing them with a strong foundation for their future endeavours. Complementing this close relationship with the City is the University’s global perspective and global connectivity reflected in both its educational and research activities. It has established itself as a leading international university and is well placed in all the international ranking tables. The future of Hong Kong lies in identifying and establishing new niche areas and fostering new industries which will complement and respond to developments in the Mainland and the Region. Our learning and research strategies in the Plan reflect this fact. The professional education of our students and the resulting skills they develop are essential in meeting these demands....
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...DE LA SALLE UNIVERSITY-MANILA FINANCIAL MANAGEMENT DEPARTMENT COURSE SYLLABUS COURSE CODE : THSMAFI (THSFINA) COURSE TITLE : THESIS WRITING & DEFENSE Pre-requisites : PASSED FINARES AND ITS RELATED PRE- REQUISITES;CURRENTLY ENROLLED IN TWO (2) MAJOR SUBJECTS Pre-requisites to : NONE Type of course : INTEGRATING COURSE Faculty : Prof. Brendy C. Ocampo Tan Term : First Term, AY 2015-2016 I. COURSE DESCRIPTION: THSMAFI (THSFINA) is an integrating course for business students majoring in Management of Financial Institutions. The Student is expected to complete and defend his/her undergraduate thesis that may be a project feasibility study, industry study, basic business research, case study, or corporate/business planning study. II. COURSE OBJECTIVE: To successfully write and defend a thesis about contemporary issues in finance and related fields. III. COURSE OBJECTIVE: To further reinforce the five Cs of COB and to personify the La Sallian values of Religio, Mores, Cultura. To learn the value of self-reliance and the practice of ethical research standards. IV. COURSE REQUIREMENTS: In order to pass this course, the following must be completed: 1. A group thesis successfully defended and passed before a panel of academicians and industry practitioners; 2. Submission of the necessary reports, such as status reports, amendments, hardbound copy, CD of final paper and all other requirements as indicated in the calendar; ...
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