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Project 420 Course Project

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Submitted By jayson27
Words 2842
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Outsourcing and Offshoring Information Technology to India
Project 420
Professor

Table of Contents

1. Project Description 3
2. Project Sizing 5
3 Stakeholder Analysis 6
4. RBS 7
5. Probability-Impact Matrix 8
6. Risk Register 9
7. Summary Risk Report 11
8. Conclusion 14 9. Reference Page 15

Project Description
Outsourcing to India has been a booming industry for the information technology field for over the last 10 years. India is the preferred destination for outsourcers to choose as their location of choice for outsourcing. The India IT and BPO are considered trustworthy that has an increasing role in the global customer business strategy. Because of this type of relationship, the customer service branch for outsourcing has been a new trend for customer help desk, IT systems, and a growing network for businesses. The BPO is one of the fastest growing aspects of the IT department. The purpose of outsourcing to India is to save the company money and time by outsourcing the companies call center/IT department. The priority is for the company to be able to function 24hrs a day 7 days a week. This is a high priority project to be able to ensure the expansion of the company is a success.
There are several goals and benefits for American companies that are involved with outsourcing to India. One of our goals is to ensure that our team understands the high priority of this project. We have a few high tolerable risks to include the client/customer risk, financial risk, and lack of experience risk. We have mitigated these risks by providing a detailed risk management plan and risk register that will prevent any major losses. India has proven talent from IT graduates and they are able to produce English-speaking graduates who are eager to learn. The American companies are able to get there technical and business operations at a much lower costs in India to help

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