...IT Project Implementation Failures Tracy Grainger HCS/483 September 19, 2011 Billy Kesserwani IT Project Implementation Failures The IT implementation process begins after an acquisition process. The acquisition process requirements are examined, the request for the proposal is sent, the vendor is chosen and contracts are negotiated and signed. When these parts have been finished the implementation can begin. During the beginning of the implementation the project has to be planned out ahead of time, a team must be selected and the best must be chosen, but problems should always be expected to happen along the line. Some of the IT problems that occur can often be prevented if you are paying close attention. In this particular case study, the implementation process seems to be working well. Dryer and Roberts decided to obtain a CPOE system running for their staff to use. Problems occur when the stakeholders in the faculty believed the system would only be more work for them and would not be very useful to their organization. This is the first sign to indicate a problem is happening. This is the first IT failure within the company. The organization and stakeholders must believe that the system is worth having, be willing to work with it, and believe in the help it will have for the organization. If the stakeholders think the system will fail ultimately then it will fail. They will not work and put forth the effort into the implementation process and training. Dryers and...
Words: 637 - Pages: 3
...What is the typical IT implementation process? What are the roles and responsibilities involved in system implementation? The typical IT implementation process includes a few steps that need to be taken in order to fulfill the implementation of a new IT project. One of the first steps is selecting an implementation team which plans, coordinates, budgets, and manages all aspects of the new system that is being implemented (Wager, Lee, & Glaser, 2009). The implementation team must also determine the goals and objectives that they want to achieve with the selected system they are implementing. Next, is for the implementation team to develop and implement a project plan which would include major milestones, major tasks, available resources and budget, etc. (Wager, Lee, & Glaser, 2009). The plan includes but isn’t limited to six typical components such as workflow and analysis process, where the team evaluates and analyzes current processes and procedures. System installation is done by determining the system configurations, staff training, which includes training the staff, Conversion, which includes converting the data and testing the system, Communications; very important component where identification and addressing of problems and concerns are established, and lastly, Preparing for the go-live date, which is very important because this is where reporting of issues and correction of problems is done, this component should be done when there is low patient volume, and...
Words: 906 - Pages: 4
...IT Project Implementation Failures Shana Pardue HCS/483 July 18, 2011 Dr. Michael Solomon IT Project Implementation Failures “Many projects have been subject to considerable delay, increasing budget deficits, and in some cases, severely negative impacts on the quality and effectiveness of care” (Murray et al, 2011, p. 2). Memorial Health System (MHS) is dealing with lack of candor, lack of belief in the project, project complexity, inability to anticipate short-term disruptions, and lack of technology stability and maturity while implementing a clinician provider order entry (CPOE) system (University of Phoenix, n.d.). These potential failures can be avoided with proper planning and integration. Not realizing the complexity of the project is a failure that MHS made while implementing the CPOE program (Wager, Lee, & Glaser, 2009). MHS has eight hospitals with a minimum of 2,600 beds (University of Phoenix, n.d.). An alternate route to implementing into all eight sites at once would be to select one site to implement the program into. The needs at each site may be different due to locality and patients, so it would benefit all involved to handle each site separately. Lack of belief in the project is the next failure that MHS has dealt with (Wager, Lee, & Glaser, 2009). MHS has a lack of full support from the stakeholders (University of Phoenix, n.d.). “Projects that are viewed as illegitimate by a large portion of the people in an organization rarely succeed”...
Words: 845 - Pages: 4
...IT Project Implementation Failures Mayelin Vargas HCS/483 03/01/2012 Michael Aiken University of Phoenix When implementing an IT project, many factors and indicators can play into failures of such a project. As seen in the case study of Memorial Health System, the CPOE implementation faced different issues indicating the project failure. In this paper, five reasons of project failure would be identified. It would show how these indicators manifested at Memorial Health System. I will describe what I have done differently to eliminate or minimize the effect of the indicator. Some of the reasons for project failure include; Organizational Baggage, Lack of Belief in the Project, Lack of Candor, Invisible Progress, and Failure to Respect Uncertainty. The first reason for project failure at Memorial was Organizational Baggage. When the Project was first introduced by Dryer and Roberts, a member asked if it was possible to finish this project on the time expected since they took two years just to set up emails at a previous project: therefore, previous project failures was still been questioned when it came to the timeline. The second reason for project failure at this organization was the lack of Belief in the project. Most individuals in the organization were opposed to the providers order entry system. When the IT project was first introduced many feared that the work -load would increment if verbal orders were substituted by computer entry orders. The third reason for...
Words: 1020 - Pages: 5
...failures of implementing an IT project. In this particular case study, Memorial Health System CPOE Implementation, there were noticeable barriers set in place that affected leadership and staff. In this paper, we will discuss the CPOE implementation barriers within the Memorial Health System and to determine possible methods to rise above these challenges. Any project or initiative is certain to have trouble if its objectives and purposes are unclear. Project Implementation Failures One of the problems present was the absence of vision shared within the organization between the physicians and management team. Staff worried their amount of would rise because CPOE systems would replace verbal orders with computer-entered orders by physicians. Dr. Mark Allen, one of the primary care physicians’ stated, “The hospital is trying to turn me into a $12-an-hour secretary, and they aren’t even paying me $12 an hour.” (Wager, Lee, & Glaser, 2009) The want to obtain a shared vision as a whole should have resulted in a demonstration of what the purpose of the CPOE initiative was intended to accomplish. The doctors that had not left went to the annual meeting and saw the release of the vendor’s most recent system and decided they wanted it for Memorial Health almost immediately. Another concern with the project was the leadership put into place by the board after Dryer and Roberts left Memorial Health, which were the two leading for CPOE. Projects that are viewed as dishonest by...
Words: 579 - Pages: 3
...IT Project Implementation Failures Input your name here Health Care Information Systems /HCS483 Input instructors name here Input date here IT Project Implementation Failures When an organization implements new information technology systems there are many steps that an organization should follow. If the steps are not followed correctly an organization could leave out the necessary steps or try to make short-cuts resulting in failure of implementing the new information technology system. There are 5 main reasons that cause information technology system to fail, which includes poor clarity of the project, poor leadership, lack of candor in the organization, initiatives undernourishments, and implementing untested systems instead of using systems that have been proven to be successful. Poor Clarity It is extremely important that an organization clearly states what the new project is about and what is expected out of the employees paying close attention to providing everyone with the organizations goals when implementing the new information technology system. When an organization lacks clarity when implementing a new project the organization will have employees that do not understand the new project and how it will benefit the employees and the organization (Wager, 2007). Poor Leadership According to Wager (2007), “leaders are in charge of time management, organization, and planning as well as making sure that the budget is set to accomplish goals...
Words: 628 - Pages: 3
...IT Project Implementation Failures Nicole Abbott Irene Augusto Carmen Chavez-Angulo Daniel Lucas Jamie Rossignol Health Care Information Systems / 483 February 15, 2016 Ricky Delatte IT Project Implementation Failures What is the typical IT implementation process? What are the roles and responsibilities involved in system implementation? How did the process described in the case study fail to include the fundamental activities identified in Ch. 8 of Health Care Information Systems? The process that was used regarding the Memorial Health System case was not thought out properly. In this case study, the fundamental activities that were not included are workflow and analysis of the system. One thing that the organization failed to do was to review and evaluate the current system before they tried to implement a new one. To determine what would have been needed, they should have had employees sit down and analyze to make it easier. An analysis of the system is one of the most important things that need to be done. The eight hospitals that had launched this new system had started it on the same day. Like everything else, new systems always have flaws. The failure to analyze lead to the lack of end-user training which made the requirements that were missed more obvious. Even though they did an analysis, it wasn’t a proper one. Doctors and nurses could not log on to enter their orders which lead to patients waiting for their medication and tests. Ch. 16 of Health...
Words: 519 - Pages: 3
...IT project implementation failures Annette HCS/483 March 16, 2015 Jose L. Rivera IT project implementation failures Introduction Memorial Health System is an eight-hospital health system in the Midwestern United States. The hospitals range in size from 200 to 700 beds. Four years ago, the health system began a board-approved computerized provider order entry (CPOE) implementation. The project was a major failure after having experienced poor support from leadership, a lack of appropriate resourcing, leadership and staffing changes, exceeding budget and time, and last minute changes to the scope of the project. There are processes that should be followed in an information system implementation. Not adhering to typical procedures can lead to project failure. This paper will describe reasons for failure, as well as ways to minimize project failure. IT Implementation. The typical information technology implementation process begins with an identification of a need. A committee can be formed and charged with finding a solution. This committee develops the project objectives including the methodology for selecting a system. Next, define the system goals and create a timeline for the committee activities. For example, the committee will be selecting a system for CPOE. The committee will meet weekly for the next eight weeks to create and document the goals of the project and what needs to occur at each step in the selection process. The committee then identifies...
Words: 879 - Pages: 4
...|IT Project Implementation Failures | It Project Implementation Failures Before an IT project can begin, the acquisition process must be successful. Once the implementation process beings, however, many things can start to go wrong because there are many factors and people involved that may not work together. Although the acquisition process is very stressful and important too, the implementation of planning a project and choosing the right team to do the job is not always as easy as it sounds. As hard as it may be to effectively navigate through these potential failures, project failures such as the ones illustrated in the case study, Memorial Health System CPOE Implementation, can be evaded. At the beginning of the implementation process, Fred Dryer and Joe Roberts agreed and established a plan to get the CPOE system effectively enough for the staff and other employees to use. Stakeholders did not agree with Dryer and Roberts that this system would be meaningful and eventually disagreed with them. This must be a common problem with the implementation process, because it is very difficult to get so many people to work together cohesively. The organization undergoing the IT process must be a cohesive unit in believing in the project as well as being on the same page about what needs to happen. Since the stakeholders have too much power in the process, Roberts and Dryer left the project. The other project...
Words: 525 - Pages: 3
...It Project Implementation Failures Before an IT project can begin, the acquisition process must be successful. Once the implementation process beings, however, many things can start to go wrong because there are many factors and people involved that may not work together. Although the acquisition process is very stressful and important too, the implementation of planning a project and choosing the right team to do the job is not always as easy as it sounds. As hard as it may be to effectively navigate through these potential failures, project failures such as the ones illustrated in the case study, Memorial Health System CPOE Implementation, can be evaded. At the beginning of the implementation process, Fred Dryer and Joe Roberts agreed and established a plan to get the CPOE system effectively enough for the staff and other employees to use. Stakeholders did not agree with Dryer and Roberts that this system would be meaningful and eventually disagreed with them. This must be a common problem with the implementation process, because it is very difficult to get so many people to work together cohesively. The organization undergoing the IT process must be a cohesive unit in believing in the project as well as being on the same page about what needs to happen. Since the stakeholders have too much power in the process, Roberts and Dryer left the project. The other project failure demonstrates the difficulty of choosing the right team members and management personnel to effectively...
Words: 520 - Pages: 3
...IT Project Implementation Failures The most common reason why IT projects are unsuccessful is because they do not meet the criteria, this includes: Is the project being delivered in the proper time frame set up, is the project over budget or under the budget set, and does the system work efficiently? There are very few projects that can successfully meet all three levels of the criteria all at once. There are several studies as to why the projects fail and some of the more common reason found are: I. Little User engagement- which has been identified as dangerous to several projects. Without proper usage on the daily basis, no one is truly committed to the new system. In order for any project to do, well management and employees should participate through the entire process. Time and effort has to be given by everyone because a new system is being implemented to a staff that is already busy. Management has to be responsible to keep supporting the project and make it a concise and clear that it is a priority. II. Unrealistic time scales- There are times where it can take a long time to establish a new procedure that the product that it was made to improve is no longer operational by the company. The way to elevate this is to make the time scale smaller for the project. The projects needs to be reviewed to ensure that the time scale is realistic so false expectation can be avoided. III. Uncontrolled changes in the scope- By ensuring that all the necessary components...
Words: 565 - Pages: 3
...Project Implementation Hassan Giha Strayer University Project Management BUS 517 Dr.Vernotto Mcmillan November 15, 2012 Project Implementation Introduction In the previous assignments we completed ESL is the CONNECTION proposal and project scope and now we will perform the project implementation. In this step we will add an executive summary, critical project deliverables, project timeline, project estimated costs, implementation plan, procurement plan. After completing the above elements we will identify the stakeholders and organize and control the expected risks. Executive Summary ESL is the CONNECTION goal is to provide 30 ESL scholarships for the top ten students in the high school exam in Egypt, Libya, and Sudan at Calhoun Community College at Huntsville, Alabama (USA). The project derived by the decrease of the English skills in the Middle East region and the increase in demand for graduate with good command in English that led to increase in unemployment. Also, the students in the region are became lessen to compete in high ranked universities. The short-term benefits of the project that the candidate students will improve all their English skills specially speaking and listening due to the native English teachers, the high quality of ESL classes at Calhoun (Lucy, 2007). Also, students may have the chance to enjoy another scholarship in the U.S universities which is great push for students development and this will add positive value for overall...
Words: 1861 - Pages: 8
...Project Implementation Plan: Part 2 Veronica Garza CPMGT/305 May 11, 2015 James Wood Project Implementation Paper In a project it is very important to make sure you’re planning stages are complete and concise. Planning the project and all the steps involved can be cumbersome and seem tedious, however, when it comes to making sure the project is seen through to completion, the Project Manager has to make sure there are steps followed in order to make it to that point. One of the steps involved in making it to the end is to create the Communication plan and the Risk Analysis. The communication plan will outline all communication methods and how certain aspects should be relayed to either the team or the stakeholders. The Risk analysis will outline all risks involved with taking on this project and what their potential outcomes might be. Communication Plan In a project the communication level is a very important part from beginning to end. The type of method is particularly necessary and is a needed tool that helps assist the project team, the stakeholders and the executive team. “The choices of communication methods that are used for a project may need to be discussed and agreed upon by the project stakeholders based on communication requirements; cost and time constraints; and familiarity and availability of the required tools and resources that may be applicable to the communications process” (PMBOK Guide, 2013). Communication is not only...
Words: 1375 - Pages: 6
...Project Scope Document Template HRIS Implementation Project Project Scope Document Gen-Rays 1/17/2014 Scope Description GenRays has just implemented a centralized finance, purchasing and logistics system. As a result of this implementation, the company realized that it saved cost and improved productivity. The management is now looking for a similar system for HR and is convinced that this implementation will replicate similar success. The following is the current scenario at GenRays HR operations: the HR system is not centralized and each location has its own HR team to carryout payroll and other HR duties. The downside of this setup is that it costs the company great deal of time and money. In order to integrate HR systems within the company, a new HRIS needs to be implemented to improve business functions. HRIS system will centralize employee database, payroll, performance management, career development and other HR operations. With the new system, recruitment process will be automated with a searchable database and capable of accessing opportunities available in the job portal. Customer Requirements: GenRays is looking for a system that would centralize its HR functions. Currently, employees are working from branch locations to support the legacy system – something the new HRIS system is supposed to address and replace. The customer is also looking for cost-effective system that would be able to automate most of the HR services such...
Words: 1038 - Pages: 5
...Memphis International Airport UCS Project Charter Memphis International Airport UCS: Project Charter | Project Stakeholders | Name | Title / Role | Contact Number | Email Address | Terry S. Blue | VP or Operations | | | Forrest Artz | VP of Finance and Admin /CFO | | | James A. Hay II | Director of Development / Sponsor | | | J. Jarrett Morgan | Director of Information Technology / Sponsor | | | Project Description | * This is a Unified Computing System, meaning that all the resources are available to access through virtualization. This involves a controller for the administration of it. | * Organization needs for lowering cost and more efficient. | * The company will be using Cisco’s UCS to have a working system within a year | Measurable Organizational Value (MOV) | * Deploy a UCS, which will allow the virtualization and administration of resources for the Memphis International Airport systems within the next year that will lower costs by 30% and show an increase in efficiency by 50 % within six months of deployment. | Project Scope | * Integrate the UCS into Memphis International Airport's current systems that will lower costs by enabling faster access to network applications and centralized data. * Implementing the Cisco UCS solutions will reduce maintenance overhead with less physical servers to maintain and a reduction in the equipment turnaround expenditures * The project will include a large purchase of Cisco...
Words: 3101 - Pages: 13
