...[pic] 31st August 2010, To, SK. Saifur Rahman, Lecturer, Department of management, Bangladesh University of Business & Technology (BUBT). Subject: Project proposal on call centre. Dear Sir This is a great pleasure for us to submit this successful Project proposal on “call centre” upon. We have tried our level best to find out the, Contribution and performance of “call centre” in Bangladesh. We would feel really great if these data are of any use. Finally we would like to thank you for valuable guidance & supportive in preparing this proposal. We would be grateful for any clarification when required and highly obliged if you approve this assignment and provide your valuable judgment on it. Md. Ataur rahman On the behalf of group member Acknowledgement We express our sincere gratitude and thanks to our program superior SK. Saifur Rahman, Lecturer in Management, Bangladesh University of Business & Technology for his brilliant and excellence guidance and assistance to complete this project proposal on call Centre. We also thank the Almighty for the kind blessing to complete the assignment. While preparing this assignment we have had help and assistance from several reports. Introduction Definitions of call centre 1. a centre equipped to handle a large volume of telephone calls (especially for taking orders or serving customers) 2. A call centre or call centre is a centralized office used for the...
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...Operations Vijay Ramamoorthy Roll No: 173 PGDM, Batch 19 A Project Report on “COST REDUCTION IN LOGISTICS OPERATIONS” A Project Report submitted in partial fulfilment of the requirement for the award of POST GRADUATE DIPLOMA IN MANAGEMENT (PGDM) Submitted by: Vijay Ramamoorthy PGDM, Roll No. 173, 19th Batch (2013-2015) Submitted on 01st July, 2014 Under the guidance of Mr. P. Meenakshi Sundaram Project guide (Deputy Manager, Logistics, CavinKare) XIME Xavier Institute of Management & Entrepreneurship Electronics City-Phase II, Bangalore-560100 Summer Internship Report 1|Page ACKNOWLEDGEMENT The 8 weeks of internship at CavinKare has been an enriching experience in terms of learning and application of theory into practice. The real time experience that I have received is something which cannot be emulated in a class room scenario and will be highly helpful for my professional growth. It has been a fruitful, exciting and value-adding exercise for me. It bears the imprint of many people, and I wish to express my sincere gratitude towards all those who made it possible. First, I would like to express my earnest appreciation and gratitude towards our President, Professor J. Philip, President, XIME for conceptualizing the summer training program. I would like to thank our Senior Dean, Mr. S.D.Tyagaraj for implementing the concept of summer training program. I am grateful to Mr. John Ben, my project guide, for guiding me during my internship. I would like to...
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...A PROJECT REPORT ON (TITLE PROJECT) FOR (COMPANY) BY: MIGUEL, MARIMAR P. CONDE, LINDSEY MARIAN HERNANDEZ, JOHN PAUL GODFREY NEILKIM BAYBAY, NYMRAD IN PARTIAL FULFILMENT OF UNDERGRADUATE PROGRAM IN INTRO TO CRUISELINE LPU-CAVITE 2013-2014 (TITLE OF PROJECT REPORT) FOR (COMPANY) IN PARTIAL FULFILLMENT OF UNDERGRADUATE PROGRAM IN INTRO TO CRUISELINE SUBMITTED BY: MIGUEL, MARIMAR P. CONDE, LINDSAY MARIAN GODFREY NEILKIM HERNANDEZ, JOHN PAUL BAYBAY, NYMRAD LPU- CAVITE 2013-2014 TABLE OF CONTENTS I. OBJECTIVE & SCOPE II. RESEARCH & METHODOLOGY III. ANALYSIS IV. CHART/ DIAGRAM/ FIGURES V. CONCLUSIONS VI. RECOMMENDATION VII. BIBLIOGRAPHY I. OBJECTIVE & SCOPE A cruise ship or cruise liner is a passenger ship used for pleasure voyages, where the voyage itself and the ship's amenities are a part of the experience, as well as the different destinations along the way. Transportation is not the prime purpose, as cruise ships operate mostly on routes that return passengers to their originating port, so the ports of call are usually in a specified region of a continent. There are even "cruises to nowhere" or "nowhere voyages" where the ship makes 2-3 day round trips without any ports of call. Together with Norwegian Cruise Line, Star Cruises is the third largest cruise line in the world operating a combined fleet of 18 ships with approximately 35,000 lower berths, with cruises to over 200 destinations...
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...PROJECT REPORT INFRASTRUCTURE SHOWROOM This is a place where major transaction for the sale& promotion will be made. It has to be modern outlook, fitted with latest technology equipment. Moderately furnished showroom with polite & efficient staff is a must requirement for the proposed retail outlet. MANPOWER The following manpower is considered essential to run this sales room: Manager Sales man (6) three each in one shift (Two sift operation) SECURITY GUARD SWEEPER FACILITIES Proper Sitting Arrangement Telephone Facility Fire Fighting Equipment’s Drinking Water Safety rules and regulations will be displayed in he showroom Customer Suggestion / Complaints Book Free Air First Aid Facility VEHICLE I will arrange one truck for timely receipt of HSD from the supply point. FINANCES There is likely an expenditure of Rs 14 lacs in the initial stage of the project of KSK Dealership For 1 Tank Lorry Rs 5 Lac Running Capital Rs 8 Lac Other Misc Rs 1 Lac PROJECTED MONTHLY P& L STATEMENT SALE HSD - 40 KL ( Rs 610 per KL) 24400 Lube - 0.5 0KL ( Rs 10000 per KL) 5000 ----------------------------------------------------------- Total Income 29400 ----------------------------------------------------------- EXPENSES Manager & Staff Salary Rs 8000 Security Guard Rs 1500 Light Rs 3000 Telephone Expense Rs 1000 Other Expenses Rs 1000 Teravelling Exp Rs 1000 Bank Loan Intt(p.m.) Rs 3000 ---------------------------------------------------------------- ...
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...A COMPREHENSIVE PROJECT REPORT On Effectiveness of Marine Logistics Submitted to S.R. LUTHRA INSTITUTE OF MANAGEMENT IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION In Gujarat Technological University UNDER THE GUIDANCE OF Faculty Guide: Company Guide: Ms. Parinaz Todiwala Mr.Pravin Dixit Assistant Professor MD (Kshitij Marine Services Pvt. Ltd.) Submitted by Ms. Harshita Kakar [Batch No. 2011-13, Enrollment No. 118050592001] Ms. Nupur Mishra[Batch No. 2011-13, Enrollment No. 118050592005 ] MBA SEMESTER III S.R. LUTHRA INSTITUTE OF MANAGEMENT - 805 MBA PROGRAMME Affiliated to Gujarat Technological University Ahmedabad December, 2012 Company Certificate (For Sem. 3) (On Company Letterhead) This is certified that Ms. Harshita Kakar and Ms. Nupur Mishra from S.R. LUTHRA INSTITUTE OF MANAGEMENT, are carrying out the research on the subject titled “ ” at this company / organisation under the supervision of Mr. Pravin Dixit, from Sep, 2012 to Dec, 2012. I also certify that, the above mentioned students have carried the research work satisfactorily. Place: - Surat Date: - _________ ( to be announced later on) ________________ (Name & Designation) Students’ Declaration We, Ms. Harshita Kakar &...
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...retailer customers shopped around…...................... 19 Figure 5 Location…………………………………………………………..…. 20 Figure 6 - The influence of the optician…..………………………………… 21 Figure 7- Influencing factors………………………………………………… 21 Figure 8- Costumers buying online……………..………………………….. 22 Figure 9- satisfaction level of online purchase…………………………….. 23 Figure 10- Reasons behind buying eyewear…………...…………………. 23 Figure 11 discounts/promotions……………………………………………. 24 Figure 12 online use of discount or promotion……………………………. 26 Figure 13 gender and influencers……………………...…………………....26 Executive Summary This project on “Study of Indian Consumers Preferences towards Eyewear” aims at studying the eyewear industry in India and the consumer preferences in this industry. VisionSpring is an eyewear company that works to ensure affordable access to eyewear, everywhere. Primary objective of this project is to analyse the consumer buying behaviour and habits. For this purpose, research and analysis is very important and is needed to be done continuously in this dynamic environment where consumer buying behaviour keeps on changing. In this competitive market, customers are becoming more and more aware about the new products. Any useful...
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...Project Report - Working Capital Management WORKING CAPITAL - Meaning of Working Capital Capital required for a business can be classified under two main categories via, 1) Fixed Capital 2) Working Capital Every business needs funds for two purposes for its establishment and to carry out its day- to-day operations. Long terms funds are required to create production facilities through purchase of fixed assets such as p&m, land, building, furniture, etc. Investments in these assets represent that part of firm’s capital which is blocked on permanent or fixed basis and is called fixed capital. Funds are also needed for short-term purposes for the purchase of raw material, payment of wages and other day – to- day expenses etc. These funds are known as working capital. In simple words, working capital refers to that part of the firm’s capital which is required for financing short- term or current assets such as cash, marketable securities, debtors & inventories. Funds, thus, invested in current assts keep revolving fast and are being constantly converted in to cash and this cash flows out again in exchange for other current assets. Hence, it is also known as revolving or circulating capital or short term capital. CONCEPT OF WORKING CAPITAL There are two concepts of working capital: 1. Gross working capital 2. Net working capital The gross working capital is the capital invested in the total current assets of the enterprises current assets...
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...[pic] Marketing Plan For LAJIJ Food (Pvt). Ltd. [pic] Prepared For: Prof. Dr. Serajul Hoque Director, MBA Program Convener, Admission Committee Prepare By: Abu Obayed M Sharifullah ID# 11-3-14-0078 A C K N O L E D G E M E N T Firstly, I would like to give thanks to our instructor Prof. Dr. Serajul Hoque– who gave me the concept to make an assignment on “Marketing Plan”. While making the report, I have learned many new terms, related with the subject. He was always helpful towards me to meet my confusion related to this project. I am also thankful to “LAJIJ Food (Pvt) Ltd” as they have made their web sites with lots of information, which also helped me to make the report. I am also thankful to “Google.Com” as they have made their powerful search engine enriched with various options and resources. [pic] Executive Summary The objective of the assignment is to find out the “Steps in Marketing plan of “LAJIJ Food (Pvt) Ltd ”. After researching on this company, I have found that, in every levels of marketing, they follow segment marketing and in segmentation, they follow behavioral segmentation. As they have, three different types of product, they follow differentiated marketing with different marketing mix. In target market selection they are following full market coverage. “LAJIJ Food (Pvt) Ltd” follows 4 ways of positioning...
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...ASSIGNMENT OF WORKING CAPITAL MANAGEMENT SUBMITTED TO: | SUBMITTED BY: | Mr Deepak Batra | Mukesh Srivastava PGDM-12-29 (finance) | BASE RATE | | Base Rate (BR): 10.25% w.e.f: 25 February 2013 | Notice to the Borrower: Base Rate linked pricing system of loans and advances has been started since 01.07.2010. Base Rate is the minimum rate below which Banks are not permitted to lend barring certain exceptions. In respect of existing loans, borrowers have an option to either continue with the existing system of BPLR till the maturity of their loans or switch over to the new system of Base Rate. No fee will be charged from the borrower for such switch over. Prescribed Option Letter for borrowers is available with all Branches. Borrowers desirous for change over to Base Rate may contact the branch requesting to issue the Option letter for change over to Base Rate at any time during the pendency of their BPLR linked loans. Base Rate will be reviewed and may be changed from time to time. | DEFINITION OF 'REPO RATE' INSHARE Repo rate is the rate at which the central bank of a country (RBI in case of India) lends money to commercial banks in the event of any shortfall of funds. Definition: Repo rate is the rate at which the central bank of a country (Reserve Bank of India in case of India) lends money to commercial banks in the event of any shortfall of funds. Repo rate is used by monetary authorities to control inflation. Description: In the event of inflation, central banks...
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................................................................................... 1 1.1 Objectives ................................................................................................................... 1 1.2 Coverage ..................................................................................................................... 1 1.3 Methodology ............................................................................................................... 2 Secondary Research ...................................................................................................... 2 Primary Survey .............................................................................................................. 2 1.4 Draft Report ................................................................................................................ 3 2. Market Characteristics................................................................................................... 4 2.1 Market Size ................................................................................................................. 4 2.2 Assessment of Demand and Market Potential in India ................................................. 5 2.3 Demand Projection ...................................................................................................... 6 2.4 Key Market Drivers – Domestic market....................................................................... 7 2.5 Market Structure...
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...* Add a Comment * Print * More Sharing ServicesShare * Share on facebookShare on emailShare on pinterest_pinit Recognizing (and Avoiding) Common Management Mistakes Mistakes are nature's way of showing you that you're learning. As a manager, you will make mistakes, but you can avoid common managerial errors by knowing where the common pitfalls are. Thomas Edison once said that it takes 10,000 mistakes to find an answer. Here are some traps that new and experienced managers alike can fall victim to. Not making the transition from worker to manager When you're a worker, you have a job and you do it. Although your job likely requires you to join a team or to work closely with other employees, you're ultimately responsible only for yourself. Did you attain your goals? Did you get to work on time? Was your work done correctly? When you become a manager, everything changes. Suddenly, you are responsible for the results of a group of people, not just for yourself. Becoming a manager requires the development of a whole new set of business skills – people skills. Some of the most talented employees from a technical perspective become the worst managers because they fail to make the transition from worker to manager. Not setting clear goals and expectations Do the words rudderless ship mean anything to you? They should. Effective performance starts with clear goals. If you don't set goals with your employees, your organization often has no direction and your employees...
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...NETWORK ENGINEERING II ELEN-665-V SPRING 2014 Packet Tracer Submitted by Amarnath Kondupalli MSU ID: xxxx-89466 Submitted to: Professor Dr.M.Aghili, Ph.D, P.E., Department of Engineering, MSU 1 Project Requirements: 1. 2. 3. 4. 5. 6. 5 Cisco Routers 3 Routing Protocols (RIPv1, RIPv2, EIGRP) 5 Servers(FTP, TFTP, Email, HTTP, DNS, DHCP, NTP, etc) 5 Cisco Switches with minimum 3 VLANs A minimum 5 Host terminals Access list 5 - 10 2 Cisco Packet Tracer Cisco Packet Tracer is a network simulation program that allows the students to experiment with network behavior and ask “what if” questions. Project Design Meeting the requirements I made a connection between four work stations and nine different servers through a switch 0. I used 8 routers which are interconnected in that router A is connected to Switch 0 and Router B is connected to Switch 1. Switch 1 is connected to two DHCP servers and 6 VLAN host terminals. Router C is connected to Switch 2 which is connected by a server and four host terminals and a printer. Router Eigrp is configured with Eigrp protocol and Router RIP version RIP protocols. 3 Configuration of Servers DHCP The Dynamic Host Configuration Protocol (DHCP) is a standardized networking protocol used on Internet Protocol (IP) networks for dynamically distributing network configuration parameters, such as IP addresses for interfaces and services. DHCP follows the DORA process when assigning the ip address to its clients 4 DNS ...
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...|Name of the Book |Comments |Availability | | | | |Analytical Chemistry | | |Bassett, J, et al.: | |ICET, PU. | | |Vogel’s Textbook of Quantitative Inorganic Analysis including| |545 | | |Elementary Instrumental Analysis, 4th ed., Longman Group | |VOG-4 | | |Ltd., 1978. | | | | |Mann, F. G. and Saunders, B. C.: | |ICET, PU. | | |Practical Organic Chemistry, 4th ed., Longmans, Green and | |547 | | |Co., Ltd., 1960. | |MAN-4 | | | |Biochemical Engineering ...
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...Project Report – End Term ACKNOWLEDGEMENT Firstly, we would like to thank our course instructor Prof. N. B. Kanagal for guiding us through the course of the project. We would like to thank the founders of Zostel for their undying cooperation during the course of the project, which enabled us to have an insight into the details of backpacking industry in India and their current business. Lastly we would like to thank all the participants who took out time for the interview and participate in our survey and provided their valuable responses without which the study would not have been realistic. 1 Project Report – End Term Contents EXECUTIVE SUMMARY ........................................................................................................................... 4 INTRODUCTION ......................................................................................................................................... 4 RATIONALE ................................................................................................................................................ 4 MARKETING DECISION PROBLEM ....................................................................................................... 5 SCOPE AND LIMITATIONS ...................................................................................................................... 5 DETAILED METHODOLOGY ..................................................................................................
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...GEORGE WASHGON UNIVERISTY Tacheng Wind Power Plant Project Plan School of Engineering & Applied Science Team Member: Shiyue Jiang, Ruiyu Liu, Kufre Essiet, Juan Wang, Mengpei Jia Project Report Table of Content 1. General description of project activity ..................................................................................... 4 1.1 Title of the project ............................................................................................................. 4 1.2 Description of the project ................................................................................................... 4 1.3 Detail of physical location ................................................................................................. 5 2. Understanding of scope of work .............................................................................................. 6 2.1 Scope of work ................................................................................................................... 6 3. Technical Approach ................................................................................................................ 7 3.1 Basic Construction part ...................................................................................................... 7 3.2 Basic Construction for fan ................................................................................................. 9 3.3 Fan Installation .......................................................
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