...Term Paper On Training & Development process on CITYCELL Prepared for MASUD RANA Lecturer of Human Resource Management Course Code: HRM 363 School of Business (UITS) Prepared by MD. Alamin.………………..10410512 MD. Arif miah………….....10410508 MD.Faisal Ahmed………..10410511 Ashrarul anwar sakib…..10410510 Submission Date Date: 26th july, 2012 School of business University of Information Technology & Sciences (Baridhara campus) Dhaka Bangladesh ------------------------------------------------- ------------------------------------------------- Letter of Transmittal 26th july, 2012 Masud Rana Lecturer of Human Resource Management University of Information, Technology & Science (UITS) Subject: Application for acceptance of the report assignment. Dear Sir, It is matter of pleasure & honor for us to have the opportunity to submit our report on “Human Resource Management” as it is a part of our BBA course. During this period of studies, we have tried to put forth our best effect to make this paper a comprehensive one. Still this is not free from any shortcoming due to our limited knowledge. Nevertheless we tried our best to make this report a complete one. All our efforts will be fulfilled if this report is able to clarify and all the requirements, which was assignment to us. We would therefore like to submit this report to you and hope that would show your kindness by accepting this...
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...POSITION TITLE REPORT TO: FUNCTION LOCATION JOB SUMMARY: TOUCHPOINTS : : : : GM(WORKS) CMD TECHNICAL SSL EXTERNAL -CLIENTS # 1 REPORTED BY AGM,DGM,CM, SR. MGR, MGR,AM,SUPERVISOR DATE: 11.04.2014 VERSION: 1.0 APPROVED BY: CMD AS BUSINESS HEAD FOR SSL UNIT. INTERNAL GM-W,SSL,DIVISIONAL HEAD AT SSL, GM-COMM.,HO,CMD AREAS OF RESPONSIBILITIES ROLE ROLES & RESPONSIBILITIES 2 3 4 5 6 BEHAVIOURAL COMPETENCIES PRODUCTION DRIVER DIRECT AND COORDINATE ACTIVITIES OF BUSINESS OR DEPARTMENT CONCERNED WITH PRODUCTION ,PRICING, SALES, AND /OR DISTRIBUTION OF PRODUCTS. MANAGE STAFF , PREPARING WORK SCHEDULE AND ASSIGNING SPECIFIC DUTIES. ESTABLISH AND IMPLEMENT DEPARTMENTAL POLICIES, GOALS, OBJECTIVE, AND PROCEDURES, CONFERRING ORGANISATION OFFICIALS. PRODUCTION OF SALT AS PER PRODUCTION SCHEDULE, ACHIEVE MAX EFFICIENCY OF THE PLANT, COST OPTIMIZATION, MAINTENANCE OF PLANT EQUIPMENT CO-ORDINATION WITH TECHNICAL TEAM DRIVER CO-ORDINATION WITH TECHNICAL TEAM TO ENSURE MAX. PLANT UTILIZATION RELATIONSHIP MANAGEMENT DRIVER EFFECTIVE TEAM BUILDING WITH ALL DEPT. COST OPTIMIZATION THINKER ACHIEVE MAX. OUTPUT WITH LEAST RESOURCES TRAINING & DEVELOPMENT DRIVER TRAINING & DEVELOPMENT OF STAFF TEAM BUILDING AND SECOND LINE THINKER & DRIVER DEVELOPMENT LEAD THE TEAM WITH THE HIGHEST ETHICAL STANDARDS, BY MAINTAINING EXCELLENT COMMUNICATION, WHICH WILL BE MOTIVATING THE CONFIDENCE OF THE TEAM. WORKING COLLABORATIVELY WITH ALL THE DEPARTMENTS, PEERS AND EMPLOYEES AS A TEAM WILL...
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...Annual Report 2007-2008 Bangladesh Rural Development Board "Palli Bhaban" 5, Kawran Bazar, Dhaka - 1215 Bangladesh. BRDB Annual Report – 2007 - 2008 Editorial Committee ----------------------------------------------------------------Md. Atiqur Rahman Khan Director (Planning, Evaluation & Monitoring) Convenor Mustafa Kamal Joint Director (REM) - Member Kazi Md. Ali Hossain Deputy Director (Planning) - Member Jebun Nahar Deputy Director (Monitoring) - Member Nazneen Khanam Asstt. Director (Evaluation) - Member Dwipock Ranjan Bhowmick Asstt. Director (Evaluation) - Member Md. Abdul Quddus Deputy Director (Evaluation) - Member -Secretary Publisher ---------------------------------------------------------------------------------------Director General Bangladesh Rural Development Board "Palli Bhaban" 5, Kawran Bazar, Dhaka - 1215. Telephone : 9140399-403, 7168961 Fax : 880-2-8114343 e-mail: dgbrdb@gamil.com Website : http://www.brdb.gov.bd/ Cover Design -------------------------------------------------------------------------------------Shamim Mohammad Kamrul Ahsan Programmer, Palli Pragati Prakalpa, BRDB. & TMPS, Training Division, BRDB, Dhaka. Printed by : Titly Printing & Packaging 28/C-1, Motijheel C/A, Dhaka-1000 Phone : 9553303, 9550412 1 BRDB Annual Report – 2007 - 2008 PREFACE Bangladesh Rural Development Board (BRDB) has been playing a prominent role in improving ...
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...research and development department located in San Jose California. Riordan Manufacturing has produced a yearly earning forty-six million dollars. Riordan Industries, which is the sole owner of Riordan Manufacturing, is a Fortune 1000 enterprise with revenues reaching over the amount of one-billion dollars. It is highly important to use methods of integrating new systems into Riordan Manufacturing. The method of System Development Life Cycle (SDLC) is a great way to understand the problem, analyze the problem, design the solution, and implement the project. Riordan Manufacturing must revamp its out of date Information Systems, not only in the Human Resource section but in all other sections as well, in order to meet current industry standards, increase efficiency, lower overhead, increase worker productivity and many other factors which will add tremendous value to the company. These values are both tangible and intangible values that cannot be measured by a dollar value alone. This update is in accordance to Service Request SR-rm-022. The most efficient way to update the Human Resource Department would have to include hardware and software that is compatible in the companies’ various locations. Focus will be set on the Human Resource section but all departments will be effected by the new system since the current information systems are, (University of Phoenix, 2013), antiquated and there are severe deficiencies throughout the present Information Systems. Planning Project Scope...
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...TERM PAPER TRAINING AND DEVELOPMENT IN STATE BANK TABLE OF CONTENTS. 1- Synopsis of the report. 2- Objectives of report 3- Chapter 1 Introduction 4- Chapter 2 Research Methodology – Sampling size, sampling unit, sources of data 5- Chapter 3 Data Analysis and Interpretation – Tables. 6- Chapter 4 Findings, Conclusions, suggestions Annexure- Questionnaire Bibliography. SYNOPSIS. Training is an ancient art indeed. It is required in all fields of activities. Training refers to the teaching or learning activities done for the primary purpose of helping members of an organization to acquire and apply the knowledge, skills, abilities, and attitude needed by organization to acquire and apply the same. It helps the employees to take up their assignments and perform it with perfection and confidence. It is aligned in banks to build up competencies in the staff to achieve the targeted objectives of the bank. All training programmes have the customers as the central theme. It is a key variable in Human Resource Development Strategy of the banks. Training is thus used as most effective in developing resources. Training is the sub systems of the organizations because the departments like- marketing, sales, production all depends on training for its survival. It ensures that randomness id reduced and learning or behavioural change takes place in structured format. OBJECTIVES OF THE STUDY- * To examine the effectiveness of training...
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...Harben M. del Rosario 1 Henry St., Kingsville Subdivision, Antipolo City 1870 (63)645.8425 / (+63920) 9453112 harben0904@hotmail.com CAREER OBJECTIVE To pursue a career in either Call Center Operations or Training in a company that offers advancements and opportunities where I can further enhance my skills and develop my knowledge. WORK EXPERIENCE September 2006 – August 2011 OPERATIONS MANAGER Customer Contact Center HSBC Electronic Data Processing (Philippines), Inc. 5150 Northbridgeway, Northgate Cyberzone, Alabang, Muntinlupa City • Manages the daily operations of the Customer Relationship Call Center Department by ensuring that all Key Performance Indicators are met, customers receive quality service through all channels of customer contact, supporting all product lines including partners and sales referrals or initiatives. • Manages all Training and Quality related activities and decides on the action plan to take prior to roll out to the whole Operations staff. • Responsible in ensuring that the Call Center Department is adherent to HSBC Group’s Compliance, Internal Control, and Business Continuity / Recovery Plan policies and procedure • Coordinates with all Stakeholders and maintain high level relationship to ensure that department performance, action items, and initiatives are well implemented • Participates and assists in analyzing forecasted call volume to optimize staffing for delivery...
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...Proposal to Create a Research Report on Corporate e-Learning INTRODUCTION For good reason, the growth and development of our employees through improved learning opportunities is one of the main values found in PG&E’s mission statement. As a company, we are painstakingly aware that the future success of PG&E depends on our ability to provide our employees with the training and development that is necessary to drive better business outcomes in safety, customer satisfaction, financial performance, and environmental leadership. As corporate resources—time and money—continue to decline, providing the required training has become an increasingly difficult task. Faced with similar time and budget constraints, an increasing number of companies are turning to corporate e-learning as a viable solution. Corporate e-learning offers the promise of a more dynamic and interactive learning experience compared to traditional methods of corporate training at a lower and more cost-effective price (Brack 2). Over the past decade, there has been extensive research conducted in the field of corporate e-learning. This information is abundant, cheap, and readily accessible to those who wish to obtain it. For companies such as PG&E who are considering the adoption of corporate e-learning, whether purchased from an external source or designed and developed in-house, conducting a research literature review is the first step. Research literature discussing how e-learning programs meet or fail the...
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...purposes. Others may be fronts for political, religious or other interest. The number of NGOs in the Bangladesh is 2333(http://ngonewsbd.com/ngo-list-ofbangladesh/). Bangladesh is a developing country. The NGO sectors today play a very critical role in public health development. Overall contribution and development is the traditional strength of NGOF, which is one of the largest NGO networking organizations in the country. NGOF is determined to build long-term improvement of Public Health situation by reducing mortality and morbidity, and conserving sound environment. In order to implement its programmes as a process of holistic transformation of the society towards development, the Forum has emphasizing stepped forward maintaining a perfect balance among WatSan, health and environment. Combining hardware & software supports and networking efforts, NGO Forum materializes its integrated programmes directly and in association with its partners countrywide. A student takes the Project program when he or she is at the last leg of any higher degree; Project program brings a student closer to the real life situation and thereby helps to launch a career with some experience. 1.2 Origin of the report Present world is changing...
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...Developed by: Brian James GenRay Inc. 2012- 2013 GenRay HRIS Program Management Strategy Developed by: Brian James Table of Contents GenRay’s hris project management tool Matrix Template 2 RMGT Task 1 - Section Overview 2 GenRay’s hris project management tool Matrix 2 GenRays Project Charter - HRIS project 2 genray HRIS Program Purpose 2 GEnRay HRIS Program Description 2 genray hris target state overview 2 GenRay HRIS PROGRAM BACKGROUND 2 Genray hris Success Criteria 2 GenRay hris Project Objectives 2 Genray estimated Funding 2013-2014 2 genray hris Acceptance Criteria 2 Genray HRIS Approval Requirements 2 Genray HRIS Project Manager 2 Genray HRIS Authorize Authority 2 Accountable Genray HRIS Executive 2 Genray hris goverance and decision bodies 2 genray hris Key External Processes 2 Genray HRIS Milestones and Deliverables 2 genray hris Milestone / Schedule 2 genray hris Charter Expiration 2 genray hris charter/ scope/ project plan Approval 2 GenRays HRIS Project Scope 2 Project Scope Description 2 genray hris target state overview 2 GenRay HRIS Integration Plan 2 Genray hris CUSTOMER REQUIREMENTS 2 Genray hris Statement of Work (sow) 2 genray hris Background 2 Genray hris Tasks and Deliverables 2 SOW Task 1 - Project Management 2 genray hris Project Management Deliverables - sow 2 SOW Task 2- Process Change Management 2 SOW Task 3 - Technical Infrastructure 2 Technical Infrastructure Deliverables 2 ...
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...A Term paper On Training & Development of Employees A case study of An Orascom Telecom Company (Banglalink™) Course Title: Human Resource Management Course Code: HRM 363 University of Information Technology & Sciences (UITS) Submitted to: Ayesha Binte Safiullah Lecturer Faculty of School of business University of Information Technology & Sciences Submitted By: |Name |ID | |Diponker Saha |09310065 | |Sree Shuvo Kumar |10420102 | |Md. Rohimul Islam |10420246 | |Md. Jamal Uddin Masoom |10410399 | |Abdur Rahman Roman |10310750 | |Shahidul Islam |10310764 | Program of BBA School Of Business ...
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...Term paper on Organization Design and Development Topic: Organization is like a child and it requires continuous nurturing. Prepared for: Md. Musharrof Hossain Course Instructor, MBA Program, School of Business United International University Prepared by: Name Nahid Akter Nupur Ayesha Chowdhury Trisha Riaz Ashekin Joty Fahmida Mahbub Preyanka Dey ID. No. 112 122 009 112 123 039 113 122 006 112 122 022 112 122 003 MBA Program, School of Business United International University Date of Submission: March 22, 2014 To Md. Musharrof Hossain Course Instructor School of Business United International University Subject: Submission of term paper on ― “Organization is like a child and it requires continuous nurturing” Dear Sir, We are the students of MBA department and eager to submit our term paper on ― Organization is like a child and it requires continuous nurturing, as a requirement for the course of Organization Design and Development (HRM 636). We would like to inform you that we took great pleasure in preparing this term paper. We have worked hard, concentrated on our work and tried level best to prepare this term paper. We have gained a lot of knowledge while preparing this term paper and enjoyed it. We tried to submit the term paper within specific time period and we apologize for any possible mistake. We are looking forward to get your kind acceptance of this term paper. Yours’ sincerely, On behalf of the group: Riaz Ashekin Joty ID# 113122006 ...
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...1 Roadmap for the Development of a Human Resources Management Information System for the Ukrainian civil service Purpose of Presentation 2 To seek input on the draft document “Roadmap for a Human Resources Information System for the Ukrainian civil service” To discuss desired course of implementation, including a staged approach To confirm overall direction and next steps What is a human resources management information system? 3 It is an application that supports the delivery of HR management, and automates a number of processes with a view to increase efficiency and standardize HRM processes for the Ukrainian civil service. It is comprised of modules, that are interlinked. Comprehensive HR system is a foundational element of HRM Reform project. Background and Context 1 4 This roadmap was developed on the basis of interviews held with Heads of HR and MDCS officials in the spring of 2009, to gather information on data collection, analysis and reporting, and the level of technological support. A review of the NDCS concept paper was also undertaken; Issues identified during this consultation process include: Current systems (Kadry, Kartka) do not meet the needs of HR departments; limited capacity for analysis at the CEGB and government levels; time consuming process for annual reporting to State Statistics Committee; Inconsistent way of recording and maintaining HR information; multiple manual recording systems, Excel spreadsheets...
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...Background of the Report My internship program is an educational requirement of MBA Program under an assigned faculty of Business of University of Chittagong, which is a professional degree. MBA students have to do an internship program as a practical orientation to the workplace where he/she can amalgamate the traditional hypothetical knowledge with practical work experience. I have completed my MBA from Chittagong University however my streams were Human Resource Management, I have done my internship Report on HR practices in Equity Property Management Ltd.and tried to find out its performance and Projection. Rationale of the Report The internship program is aimed to give the MBA students convenient point of reference where they can apply their traditional hypothetical knowledge. As professional degree holders under the Business Faculty, MBA students are the future managers of the organizations. A MBA graduate student also requires that they get exposure to International & Marketing aspects. Accordingly, I have chosen a local company, EPML on behalf of my internship report, which is one of the leading developers in Bangladesh. I consider myself very lucky to work in HR & Admin Department of such a large company where I got the exposure to competitive–level standards of HR activities in a highly competitive and dynamic business atmosphere. My internship report is based on the experiences as well as learning’s that I have gathered through working with this organization...
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...Performance Annual Monitoring Report Project Number: 7194/2078 July 2007 BANGLADESH: GrameenPhone Limited In accordance with ADB’s public communications policy (2005), this completion report excludes information referred to in paragraph 126 of the PCP. INTERNATIONAL FINANCE CORPORATION ENVIRONMENTAL AND SOCIAL PERFORMANCE ANNUAL MONITORING REPORT (AMR) Grameenphone Ltd. Grameenphone Bangladesh 10872 REPORTING PERIOD: JANUARY, 2006 TO DECEMBER, 2006 AMR COMPLETION DATE: JULY 02, 2007 Environment and Social Development Department 2121 Pennsylvania Avenue, NW Washington, DC 20433 USA www.ifc.org/enviro INTRODUCTION The Annual Monitoring Report IFC’s Investment Agreement requires Grameenphone Ltd. to prepare a comprehensive Annual Monitoring Report (AMR) for Grameenphone facilities and operations. This document comprises IFC’s preferred format for environmental and social performance reporting. The AMR informs the Environment and Social Development Department about the environmental and social state of the investment. Preparation Instructions The following points should assist you in completing this form. Please be descriptive in your responses and attach additional information as needed. • • • IFC’s Investment Agreement requires designated Grameenphone Ltd. personnel to complete and submit annual environmental and social monitoring reports in compliance with the schedule stipulated in the Investment agreement. Grameenphone Ltd. must report qualitative and quantitative...
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...global operations. The company is headed by Mr. A.M Naik, CEO and M.D. During times when sustainability as the biggest challenge faced by mankind today, L and T has always pursued its long term strategic plans, remaining steadfast in its sustainability journey. 1.1 Sustainable Development United Nations in 1983 defined it as ‘Development that meets the needs of the present, without compromising the ability of the future generations to meet their own needs’. 1.2 Corporate sustainability Strategies and business practices adopted by the company to achieve corporate growth and profitability as well as to pursue societal goals, specifically those related to sustainable development-environment protection, social justice and economic development. In simple words, the well being of the society depends on the economy and the economy depends on the global ecosystem. 1.2 Corporate sustainability report L& T’s sustainability report is based on Global reporting initiative, i.e. GRI's Reporting Framework that is developed through a consensus-seeking, multi-stakeholder process. L and T reports are ‘ GRI Checked ‘ and graded as A+ reports, which is the highest grade for GRI reports. 1.3 L&T’s Take on Sustainability L & T views sustainability in terms of three aspects: 1. Sustainability means Adaptability L&T believes that its big opportunity lies in building capability across nations. It has interwoven its business interests with the larger...
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