...SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION OF WATER PURIFIER” (AQUAGUARD) EUREKA FORBES PVT. LTD. SUBMITTED FOR THE PARTIAL FULFILLMENT OF THE REQUIREMENTFOR THE AWARD OF Masters Of Business Administration SUBMITTED BY: UJJAVAL K. JAIN UNDER THE GUIDANCE OF: Ms. Anjali Kedawat AMITY UNIVERSITY, RAJASTHAN Acknowledgement I would like to take the opportunity to express my deep gratitude to all those who have been the part of this report in some way or the other. First and foremost, I would like to thank my company guide Mr. Tapan Khurana ( Regional head, Marketing), for his valuable guidance, and for allowing me to work on the topic that developed my marketing skills, for getting knowledge for my career growth. I am thankful to my faculty guide Ms. Anjali Kedawat for her encouragement and timely suggestions which helped me greatly during the course of this project. I am thankful to Mr. Ankur Chaturvedi (Area Head- HR) for allowing me to get summer training in the company for nourishing my career. I’m also thankful to Mr. Avijit Ghatak (DDSM) and all those people in the company for their suggestion and help during my training that helped me to complete this project. Last but not least: I would acknowledge my Family, Relatives and all those at my department and college, Amity Business School, Amity University Rajasthan who helped me make this project reality. Ujjaval K. Jain MBA (General) 3rd semester ...
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...ªtefan Stanciu Mihaela Ionescu Managementul resurselor umane CUPRINS CAPITOLUL 1 – Introducere în managementul resurselor umane / 11 1.6. Managementul resurselor umane / 41 1.6.1. Concepte / 41 1.6.2. Obiective privind resursele umane / 43 1.6.3. Departamentul de resurse umane / 44 CAPITOLUL 2 – Manageri [i leadership / 57 2.1. Managerii / 57 2.1.1. Caracterizare general` / 57 2.1.2. Profiluri manageriale / 60 2.1.3. Caracteristicile managerilor / 64 2.2. Managerii de resurse umane / 73 2.3. Delegarea / 77 2.4. Decizia – func]ie esen]ial` a conducerii / 79 2.4.1. Concepte / 79 2.4.2. Tipuri de decizie / 81 2.4.3. Decizia de grup / 83 2.4.4. Etapele procesului decizional / 85 2.5. Leadership / 91 2.6. Dezvoltarea competen]elor managerilor / 100 2.7. Aplica]ii [i studii de caz / 102 CAPITOLUL 3 – Strategii, politici [i planuri privind resursele umane / 111 3.1. Strategii / 111 3.1.1. Schimbarea organiza]ional` / 111 3.1.2. Planificarea strategic` / 115 3.1.3. Cerin]e [i linii strategice / 116 3.1.4. În ce const` strategia de personal? / 117 3.1.5. Op]iuni strategice / 119 3.2. Politici de personal / 121 3.2.1. Caracteristicile politicilor tradi]ionale / 121 3.2.2. Caracteristicile politicilor moderne / 122 3.2.3. Politici cu spectru larg / 126 3.2.4. Politici privind plec`rile voluntare / 130 3.2.5. Previziunea [i planificarea personalului / 131 3.3. Prognoza resurselor umane / 136 3.4. Tendin]e în domeniul resurselor umane / 137 3.5. Practici privind personalul...
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...This week's graded topics relate to the following Terminal Course Objectives (TCOs): A | Given an organizational requirement to conform business practices to both the law and best ethical practices, apply appropriate ethical theories to shape a business decision. | I | Given specified circumstances of a business decision to expand to international markets, determine what international legal requirements or regulatory controls apply. | Topics for This Week's Discussion * Introduce yourself to your professor and the rest of the class. (not graded) * Thread over TCO A/I (graded) * Ethics and Patent Rights Post 9/11 (graded) * Q & A Forum for your questions and comments (not graded) | | There is a drop down arrow next to the "Select a Topic" box. Click on this arrow to select topics for discussion. | ------------------------------------------------- Top of Form Select a Topic: Bottom of Form The World Bank Situation (graded) | Class, please read Chapter 2, problem 5 from the Jennings text, p. 72. This week, we will discuss the Wolfowitz situation at the World Bank. Consider the questions at the end of the problem as you make comments in the threads this week. What are the ethics here? Was Wolfowitz trying to do the right thing? Does that make a difference ethically? Throughout the week, I will bring in further questions. Be sure to read the lecture and the international ethics article stated in your reading for the week as well. | ...
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