...Quality Assurance in Aviation Embry Riddle Management for Aeronautical Science MGMT 203 Howard W. Loken June 25, 2014 Quality Assurance in Aviation Quality defined Quality Assurance (QA) is one of the most predominate factors in aviation organizations today. Quality Assurance programs have a direct link to safety in aviation. Quality can be considered a safety measure because a solid quality program can help prevent accidents and incidents. This is accomplished by procedures and guidance by government oversight that filters down to the operator of the type aircraft. Quality Assurance is a systematic method for gathering, analyzing information on quality, causes of defects and how they impact aviation operations. The QA system allows managers to make decisions concerning quality on facts and history of events to prevent future issues. This paper discusses how quality assurance in aviation must continue to play an important role in order to operate and maintain aircraft to the safest standard. Concepts and Principles The concept of Quality Assurance is the prevention of defects. This concept covers all aspects of each event from beginning to end. All aircraft maintenance personnel have a responsibility to adhere to the concepts ad principles of QA. To achieve QA concepts maintainers focus on prevention, knowledge, and special skills. Preventing maintenance failures is a goal of QA. This is accomplished by regulating events vice being regulated by events. Every...
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...38 45 49 56 57 Stakeholder Engagement Financial Safety and Health Customer People Environment Procurement Community Measures Glossary The Group Strategy, supported by environment, procurement and community strategies, underpins the identification and reporting on material items. To support the Group’s core goal of delivering sustainable returns to shareholders, areas of focus are used to measure, monitor and report on the Group’s performance. Areas of focus and measures are reviewed and updated to ensure that they remain relevant. The Group Strategy drives sustainable outcomes Governance Corporate governance is core to ensuring the creation, protection and enhancement of shareholder value. Stakeholders We are committed to communicating effectively with our stakeholders. Financial Safety and Health To be recognised as the world’s leading airline group in air, ground and people safety and health. Customers Our Customers are the core of everything we do. The Group is continually striving towards providing exceptional customer experiences. Vision We strive to build a strong viable business capable of delivering sustainable returns to shareholders. Focus Qantas Sustainability Review 2013 » Long-term Profitability » Prudent Investment » Disciplined Capital Management » Financial Risk Management » Safety is our First Priority » Safety Commitments » Safety Governance Framework » Safety Reporting » » » » » Customer Satisfaction Net...
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...PROJECT REPORT ON TOTAL QUALITY MANAGEMENT CONCEPTUALIZATION This is Total Quality Management Project Report. Human resource is the most important factor for any organization and success of any Organization is depending upon its resource .If human resource of organization is not happy with the organization. It will adversely affect the organization. The higher degree of commitment toward work will improve productivity and will decrease rejection cause due to human factor. So to make the people happy is the responsibility of the organization. So this study is helpful to measure the level of commitment toward work and to know the factor affecting the commitment level . QUALITY:- 1. Quality means fit ness for use. 2. Quality means productivity, competitive cost, and timely delivery, total customer satisfaction. 3. Quality means conformance to specification and standard. 4. Conformance to requirements. 5. Quality is what the customer says 6. Quality means getting every one to do what they have agreed to do and to do it right the first time and every time. TOTAL QUALITY :- It means all the people of the organization are committed to product quality by doing right things right, first time, every time by employing organization resource to provide value to customer. TOTAL QUALITY MANAGEMENT: - It is the process designed to focus external/internal customer expectation preventing problems building ,commitment to quality in the workforce and promoting to open decision making...
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...Chinese hamster ovary cm: centimeter CPDP: Comprehensive Product Development Plan CO2: carbon dioxide COOH: carboxyl [group] CT [scan]: computed tomography CuSO4: cupric sulfate (anhydrous) D dATP: deoxyadenosine triphosphate, the cell’s source of cytosine (C) for DNA molecules D: diopter DEAE: diethylaminoethyl DNA: deoxyribonucleic acid dH20: distilled water ddNTP: dideoxynucleotide dNTP: deoxynucleotide triphosphates (the dATP, dCTP, dGTP, and dTTPs) DMV: Department of Motor Vehicles DPA: diphenylamine [solution] DTT: dithiothreitol DVM: Doctor of Veterinary Medicine E EDTA: ELISA: enzyme-linked immunosorbent assay EPA: Environmental Protection Agency EtBr: ethidium bromide EtOH: ethanol F FAA: Federal Aviation Administration FDA: Food and Drug Administration FLPC: fast-performance liquid chromatography G g: gram GC: gas chromatograph gDNA: genomic DNA GFP: green fluorescent protein GMO: genetically modified organism gp: glycosylated protein GM-CSF: granulocyte-macrophage colony-stimulating factor GTE: glucose/TRIS/EDTA H H20: water H202: hydrogen peroxide...
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...Memorable Airport Experiences 010 013 014 018 024 028 034 038 039 Performance Data Glossary GRI Content Index cover rationale Malaysia Airports is Accelerating its Growth Momentum in tandem with the rise in the global economy. With Asia as the concentration point of global aviation growth, we are in a strong position to leverage on this as we have built up our capacity and capability to compete effectively over the years. Being a global airport company with a dynamic portfolio, we are optimistic of success as we have the fundamentals in place to operate as a world-class airport business. Critical components that support this include an efficient airport network and system, a good working relationship with all the stakeholders, an excellent service capability as well as an ample infrastructure capacity to compete with international industry players. These elements put us in good stead in a highly competitive global aviation market and ensure that millions of users and travellers continue to enjoy access to airport facilities and services that are efficient, convenient, comfortable, and safe. 2013 Sustainability report World-Class Airport Business Vision Mission Providing World-Class Aviation Gateways; Managing Cost-Effective Airport Network And Services; Exceeding The Expectations Of Customers, Shareholders And Other Stakeholders REPORT PROFILE This is the fifth Malaysia Airports Holdings Berhad (henceforth Malaysia...
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...School of Business, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2008, Ivey Management Services Version: (A) 2008-02-26 In a hangar near Calgary International Airport, three sleek red BK117 helicopters sat waiting to be dispatched to accident sites in southern Alberta. In an adjoining building overlooking a landing strip, dispatch staff quietly monitored multiple screens at a dozen workstations in the Emergency Link Centre. In the pilots’ lounge and surrounding offices, helicopter pilots, nurses and paramedics were on standby 24 hours a day, seven days a week. A myriad of other professionals, including experts in clinical operations, aviation, engineering, communications, disaster preparedness and base operations, to name only a few, comprised the support group of the STARS Air Ambulance service, or, as it was more formally known, the Shock Trauma Air Rescue Society (see Exhibit 1). According to Dr. Greg Powell, the STARS chief executive officer (CEO), the business of STARS was to “find patients, take care of patients, and...
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...Business, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2008, Ivey Management Services Version: (A) 2008-02-26 In a hangar near Calgary International Airport, three sleek red BK117 helicopters sat waiting to be dispatched to accident sites in southern Alberta. In an adjoining building overlooking a landing strip, dispatch staff quietly monitored multiple screens at a dozen workstations in the Emergency Link Centre. In the pilots’ lounge and surrounding offices, helicopter pilots, nurses and paramedics were on standby 24 hours a day, seven days a week. A myriad of other professionals, including experts in clinical operations, aviation, engineering, communications, disaster preparedness and base operations, to name only a few, comprised the support group of the STARS Air Ambulance service, or, as it was more formally known, the Shock Trauma Air Rescue Society (see Exhibit 1). According to Dr. Greg Powell, the STARS chief executive officer (CEO), the business of STARS was to “find patients, take care of...
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...Business, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2008, Ivey Management Services Version: (A) 2008-02-26 In a hangar near Calgary International Airport, three sleek red BK117 helicopters sat waiting to be dispatched to accident sites in southern Alberta. In an adjoining building overlooking a landing strip, dispatch staff quietly monitored multiple screens at a dozen workstations in the Emergency Link Centre. In the pilots’ lounge and surrounding offices, helicopter pilots, nurses and paramedics were on standby 24 hours a day, seven days a week. A myriad of other professionals, including experts in clinical operations, aviation, engineering, communications, disaster preparedness and base operations, to name only a few, comprised the support group of the STARS Air Ambulance service, or, as it was more formally known, the Shock Trauma Air Rescue Society (see Exhibit 1). According to Dr. Greg Powell, the STARS chief executive officer (CEO), the business of STARS was to “find patients, take care of...
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...Ongoing Concern: Risk Management at Pakistan International Airlines1 Ch. Ahmed Mukhtar, Chairman Pakistan International Airline Corporation (PIAC) was reading the final version of the PIAC audited annual report. He immediately called the Managing Director, PIAC to arrange a meeting to discuss the auditor’s report. The particular part of auditors’ opinion that caught his attention was the following: “We draw attention to note 1.2 to the unconsolidated financial statements, which states that the Corporation incurred a loss of Rs. 26,767.207 million during the year ended December 31, 2011, resulting in accumulated loss of Rs. 119,016.727 million as of December 31, 2011, and as of that date, the Corporation’s current liabilities exceeded its current assets by Rs. 88,221.403 million. These conditions indicate the existence of a material uncertainty which may cast doubt about the Corporation’s ability to continue as a going concern. Our opinion is not qualified in respect of this matter.” The agenda of the meeting was quite clear i.e., how to keep PIA solvent. PIAC Brief History2: In 1946 Quaid-e-Azam Muhammad Ali Jinnah realized the need for an airline network for the forming country and ask for the help of an industrialist Mirza Ahmad Ispahani to develop a flag carrier for the nation. Meanwhile, an airline called “Orient Airways”', registered in Calcutta, was formed on 23 October 1946. In May 1947 the airline was granted a license to fly. This was the first post-war airline flight...
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...A MANAGEMENT MODEL FOR A PHARMACEUTICAL CONTRACT RESEARCH ORGANIZATION Submitted by Yvonne Leonie Jacobs In fulfillment of the requirements for the degree of Doctor of Philosophy in the Faculty of Economical Science Department of Business Management University of the Free State Promoter: Prof J A A Lazenby UNIVERSITY OF THE FREE STATE 31 May 2004 A MANAGEMENT MODEL FOR A PHARMACEUTICAL CONTRACT RESEARCH ORGANIZATION ACKNOWLEDGEMENTS It is good to have an end to journey towards, but it is the journey that matters in the end. (Ursula K. le Guin) I want to thank my promoter Prof Kobus Lazenby for his valued support during this journey, guiding me from almost to utmost; Prof Gina Joubert for making a vision becomes reality; George Sabbagha for his linguistic input; and Linda Potgieter for friendship & advice; FARMOVS-PAREXEL for the opportunity to use the organization as a case study; Family and friends for encouragement; and above all to Him, who have never led me where His grace couldn’t keep me. Page ii A MANAGEMENT MODEL FOR A PHARMACEUTICAL CONTRACT RESEARCH ORGANIZATION TABLE OF CONTENTS TITLE PAGE ......................................................................................................................... i TABLE OF CONTENTS ................................................................................................... iii GLOSSARY OF ABBREVIATIONS AND DEFINITIONS ............................................. ix 1. INTRODUCTORY...
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...miltrimas235Department of the Army Pamphlet 738–751 Logistics Management Functional Users Manual for the Army Maintenance Management System— Aviation (TAMMS-A) Headquarters Department of the Army Washington, DC 15 March 1999 UNCLASSIFIED SUMMARY of CHANGE DA PAM 738–751 Functional Users Manual for the Army Maintenance Management System— Aviation (TAMMS-A) This revision-o o o Adds an Aircraft Transfer Decision Table (chap 1). Converts the removal/achievement codes back to failure codes (chap 1). Adds procedures for the Unit Level Logistics System-Aviation (chaps 1, 2, 3, and 4). Introduces DA Form 2408-14-1 (Uncorrected Fault Record Aircraft) (chap 2). DA Form 2408-14 (Uncorrected Fault Record) will no longer be used for aviation equipment. Incorporates Standard Army Maintenance System procedures (chap 3). Adds procedures for documentation of component repair at Aviation Intermediate Maintenance and depot levels of maintenance (chap 3). Adds phase maintenance and periodic inspection documentation procedures (chap 3). Adds information on migrating automated DA Form 2410 (Component Removal and Repair/Overhaul Record) data (chap 3). Changes DA Form 2410 and instructions. Therefore, the U.S. Army Aviation and Missile Command’s Guide/Workbook for the DA Form 2410, The Army Maintenance Management System Aviation (TAMMS-A), October 1992, is obsolete (chap 3). Adds instructions for DA Form 2408-16 (Aircraft Component Historical Record) and DA Form 2410 to track aircraft...
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...Municipal Employers AJB Americas Job Bank ALC Alien Labor Certification ALEX Automated Labor Exchange ALJ Administrative Law Judge ALM Asset Liability Management AM Asset Management AMA 1.) American Management Association 2.) American Medical Association AMPS Auction Market Preferred Stock ANSI American National Standards Institute AP Accounts Payable AR Accounts Receivable APB Accounting Principles Board APR Annual Percentage Rate APV Adjusted Present Value APY Annual Percentage Yield ASAE American Society of Association Executives ASB Accounting Standards Board ASHHRA American Society for Healthcare Human Resources Administration ASME American Society of Mechanical Engineers ASSE American Society of Safety Engineers ATB Accountants Trial Balance ASTD American Society for Training and Development ATB Across the Board ATO 1.) Administrative Time Off 2.) Asset Turnover ATOI After Tax Operating Income ATU Annual Tax Unit AWL Actual Wage Loss AWOL Absent Without Leave AWW Average Weekly Wage...
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...Title: Qantas and Emirates Alliance Strategy Course Name: Strategy Development and Initiatives Course Code: MGMT20112 Course Coordinator: Daniel Abell Lecture Name: Daniel Abell Tutor: Daniel Abell Students: Ruth Calasan s0235265 Tracy Nguyen s222275 Felipe Gutierrez s0234289 Due Date: 19/08/2013 Date Submitted: 26/08/2013 Word Count: 3500 Words Executive Summary Last 06 September 2012, Qantas had entered a 10-year partnership with Emirates that will go beyond the code-sharing and collaboration in terms of coordinated pricing, sales, and scheduling and benefit-sharing model which aims to jointly deploy one or more resource combinations. An in-depth analysis has been done on what are the internal and external factors that influence Qantas to form an alliance with Emirates. These factors are: Deregulation of open skies creating economic environment and open equal opportunities for all air carriers Excessive capacity, fuel cost, foreign currency exposure and threat of new entrants. Changes in customer taste and destinations, power of customers and growth of airlines alliances. Heavy investments in railways and telecommunication tools Consumer protection and passenger rights Growing percentage of global emission Airport slots allocations Similarity of resources and services such as Singapore Airlines and Cathay Pacific Improving services for better price Improving power of negotiation between the alliance and suppliers During the analysis...
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...Dissertation REPORT ON IMAGINATION AT WORK For PARTIAL FULFILLMENT FOR THE AWARD OF THE DIPLOMA OF POST GRADUATE DIPLOMA IN MANAGEMENT (PGDM) SUBMITTED TO SUBMITTED BY Prof. (Dr.) Neeran Gautam Director, UIMS Mr. Amit Sinha Enrollment No. UIMS-PGDM-10-005 Batch: 2010-2012 [Type text] [Type text] PREFACE As a part of my syllabus of PGDM programme in Final year, I was assigned some Practical and theoretical project work. Study of management will be immaterial if it is not coupled with study of financial aspect of the business. It gives the student an opportunity to learn the connection between comparison & execution to test & verify application of theories & help in the comparison of management theories and practice. The study gives a chance to know about the profitability and financial position of the firm. I have chosen General Electrics which is a $14.2 Billion Global company in Information Technology Services, R&D Services, and Business Process Outsourcing. This report contains the analysis of the 8 years data of the company. In the Scenario Analysis of the company we have included the company’s industrial GDP, its Market Share, Market Capitalization, Market Growth, HR policy etc. some other reason of choosing this segment are; Highly versatile & innovation oriented sector Large number of employees are working Highly challenging job opportunities High growth opportunities Work on international project Platform to show the difference dimension...
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...MBA LEARN MORE, DO MORE, BECOME MORE 90 exceptional people who will shape the future of business The IMD MBA Class of 2011 Developing your future global leaders The IMD difference Why recruit at IMD? Find truly global experienced leaders able to address your company’s challenges in today’s complex environment 90 talented pre-screened participants Besides strong academic ability, we assess the leadership potential with a focus on real management capacity in a multi-cultural and complex environment. In total we spend at least 10 manhours per candidate to make sure each one is right for the program. The admission process consists of: - an online application with 12 essays - letters of recommendations - a full day assessment center Once accepted, each candidate goes through a full background check conducted by an independent agency. International and experienced In a class of 90, you will find 40+ different nationalities and 90% of the participants will have spent at least 6 months outside their home country. With a minimum of 3 years of work experience, our participants have on average 7 years of experience prior to IMD. Trained to become truly global hand-on leaders Besides strong academic business fundamentals, our intensive one-year program is designed to constantly push our MBAs beyond their comfort zone. A diversity of hands-on projects takes them through various settings: - a 6-week startup project - a 9-week international consulting project with medium to...
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