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Qi Plan Part I - St. Joseph

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Submitted By angellowe75
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Pages 6
QI Plan
HCS/588
July 20, 2015
Georgia Rothstein

QI Plan Part 1 This study is going to select two areas of potential improvement for Saint Joseph Medical Center which is located in Denver. It will also describe what data is needed to monitor improvement as well as describe no less than three data collection tools used to collect performance information. It will provide with the answers to the types of information each data tool collects, the strengths and weaknesses for each data tool, and how they are similar and different from one another. Research will be provided for no less than two tools that are responsible for measuring and displaying the QI data gathered by the above mentioned data collection tools. It will provide information on what types of information each tool measures and display’s, the strengths and weaknesses of each one, and how they are similar, different, and helpful to the health care organization. The two areas of potential improvement for St. Joseph’s hospital this study will focus on are admission and discharge instructions. In order for a hospital to be considered to have good quality care maintaining satisfaction and the services for better performance is an essential aspect. The goal of this is to be able to further the quality of care and outcomes of the patients using the services offered at the health care facility (Walker, 2012). These two areas both received low data scores from surveys filled out by patients to let St. Joseph’s know how satisfied they were with the services provided. One way to improve admission and discharge instructions is to ensure during training the proper instructions are given on how these two documents are done. The positive effect of this is it can reduce the readmission process and the rate as well as improve financial gain and patient satisfaction (St. Joseph, 2013). The data needed to monitor

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