QRB 501 WEEK 2 LEARNING TEAM CASE STUDIES

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QRB 501 Week 2 LEARNING TEAM CASE STUDIES.
5-2 Artist’s Performance Royalties
Question One
The first question was a little unclear as to whether Ziam would be splitting his royalties with a performer and publisher, absent this information a formula was provided for both. This clarification was the only barrier to providing the answer.
Questions Two- Four
The team did not have any issues answering the questions, the case study provided more than enough information to determine the known factors. The check formulas provided were very helpful and prove to be quite useful tools. The formulas were easy to follow and the tools provided were essential to solving the equations.
6-2 Customer Relationship Management
Question One
There were not any issues with the answer to question one. The team was able to find the total number of subscribers by adding all of the customer groups together (i.e. PS+AD+TC+ISP=TOT). After finding the total the team was able to then find what the percentage of each of the four customer groups were. This was completed by dividing the number of subscribers within each group by the overall number of customers (i.e. PS/TOT, AD/TOT, TC/TOT and ISP/TOT).
Question Two
This question was a bit tricky, because of the wording in
5-2 Artist’s Performance Royalties
Question One
The first question was a little unclear as to whether Ziam would be splitting his royalties with a performer and publisher, absent this information a formula was provided for both. This clarification was the only barrier to providing the answer.
Questions Two- Four
The team did not have any issues answering the questions, the