...Quality Data Collection HCS/588 February 13, 2012 Pam Crocker Quality Data Collection Quality is considered a vague concept that can be subjective and unscientific. However, quality can become a definitive concept by collecting and analyzing data. Centers for Medicare and Medicaid Services (CMS) evidence based measures defines quality of care. For example, administering aspirin for acute myocardial infarction patients, making sure that pneumonia patients receive antibiotics in a timely manner, and ensuring smoking cessation programs while hospitalized and at discharge. Senior leadership is responsible for defining quality for the organization. When the leadership team is familiar with using quality measures, the health care team can do the right thing for the customer and increase financial responsibility for the hospital (Dlugacz, 2006). In this paper the subject to explore is potential improvement for the BayCare organization, the data needed to monitor improvement, data collection tools, and two tools that measure and display the quality improvement data. Potential Areas of Improvement Three areas of potential improvement for the BayCare organization are falls, hand hygiene, and improving team member satisfaction. Although the team goals for each of these are within the goal target, areas for improvement still exist. Monitoring Improvement Monitoring improvement for each potential area requires collecting specific data collection. Hand hygiene requires quality...
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...QUALITY DATA COLLECTION Anny streat HCS/588 August 14th, 2013 Quality Data Collection Quality data must be identified to improve organizational quality and respond to stakeholders needs. Quality should be collected, analyzed and used to develop and implement performance improvement. Many data sources and collection can be listed. In this paper, three data collection tools will be identified. Before then, because the main outcome of data collection is to measure and monitor the improvement of performance, three areas of improvement of the organization will be discussed. Furthermore, tools that measure and display the QI data will be selected and compared. Quality data focuses on four areas of improvement: clinical quality, financial performance, functional statues and patient satisfaction. Atlanta medical center (our chosen organization) had a good quality score of 99.3% in the CMS (center of Medicaid and Medicare service) core measures declared Bill Moore (2011). Nevertheless, three areas of improvement will be examined. The first area is patient safety. Kohn Corrigan (2000) states “Many as 98,000 people die every year in hospitals as results of injuries from their care”. For that reason, organization should comply with CMS core measures, the national patient safety goals initiative of the joint commission on accreditation...
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...health care organization. Today, health care organizations are being more proactive in reviewing, evaluating and implementing fall prevention program and strategies. Collecting and analyzing data are vital components for measuring, monitoring, and revising quality and improvement programs. The purpose of this paper is to analyze the case example Falls and examine the data collection methods used to monitor and revise quality improvement programs. Measures to Monitor and Revise Quality Program Implementation According to the Center for Disease Control and Prevention (CDC, 2010), falls are the leading cause of injury among individuals 65 years and older. Falls can result in severe injuries such as hip fractures and head trauma. The economic impact for medically treating and managing fall and fall-related injuries are astronomical. In 200, the U. S health care system spent over $23 billion dollars on falls and fall related injuries and the cost is expected to increase to over $44 billion dollars by the year 2025. Because of these two statistical factors, health care organizations are shifting toward developing fall prevention programs. Also, the inpatient population is shifting: people are living longer, have multiple medical comorbidities, and taking various type of medication. Quality...
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...WORLD VISION POSITION DESCRIPTION |KEY POSITION INFORMATION | |Job Title |DM&E Coordinator | |13 | |Reports To |Program Team Leader | |Department/Group |Quality Team |Location |Sarajevo | WORK CONTEXT / BACKGROUND: World Vision’s earliest involvement in Bosnia-Herzegovina (BiH) was in 1994. Over the years, WV BiH has re-shaped its ministry from a largely return-focused program to one in alignment with the country’s basic development needs. WV BiH strategic intent is to contribute towards CWB in BiH (child wellbeing). To date, WV BiH works in partnership with communities, local and national government, faith-based institutions and civil society for the well-being of children. WV BiH makes no distinction of faith, ethnicity or gender when delivering its assistance to children and their families. Currently WV BiH employs 80 staff across the country. The overall annual budget for World Vision Bosnia and Herzegovina is around $4.6 million. PURPOSE OF POSITION: To lead the DM&E processes of intentional design and gathering of evidence of programs. This will be done through the...
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...BISE – RESEARCH PAPER Analysis of Informal Communication Networks – A Case Study It is becoming more and more important for knowledge workers to increase their productivity. However, there is a general lack of (semi-)automated, IT-supported data collection and evaluation approaches that allow insights into the processes and structures of an enterprise’s internal networks and the activities of its knowledge workers. The article presents a prototype of an IT-supported instrument (“Social Badges”) that supports automatic collection of informal, personal interaction between (knowledge) workers within an enterprise. The authors’ aim is to introduce a novel approach which improves data quality over legacy methods. The approach uses Social Network Analysis (SNA) to make it easier for executives to analyze and manage informal communications networks. Its practical applicability is demonstrated by a case study. DOI 10.1007/s12599-008-0018-z The Authors Dr. Kai Fischbach Prof. Dr. Detlef Schoder Seminar for Business Informatics and Information Management University of Cologne Pohligstr. 1 50969 Cologne Germany {fischbach | schoder}@ wim.uni-koeln.de 1 Introduction If the formal organization is the skeleton of a company, the informal is the central nervous system driving the collective thought processes, actions, and reactions of its business units. (Krackhardt and Hanson 1993, p. 104) Both the volume and importance of knowledge workers are growing as industrialized countries...
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...Collecting Quality Information for Marketing Decision Question 1. What are the major points of comparison between observation and questioning as data collection strategies? Qualitative strategy is based on understanding, opinions, motivation, and observation. The observation is the interaction between the researcher and the subjects. The sample size of this research is usually based on a small group of people. On the other hand he quantitative strategy is based more on data collection and information. It also based on numeric statistics. The quantitative data collection methods are much more structured than the qualitative data collection method. Quantitative methods include a various surveys Marriott: Hotels and Resorts p349. Answer the 3 questions at the end of the case, p350. Turn in work through CANVAS by the due date--limit 2 pages. Note: if you have an electronic textbook, the page number may be different than the hard copy (textbook) Marriott International 1. Analyze Marriott Mobiles mobile feedback system with respect to Exhibit 9.3 characteristics. Analyzing the Marriott Mobiles with respect of the survey characteristic; First the cost, they chose to launch mobile site, instead of a smart phone app was a great decision because the software for the mobile site was there already which help to save a lot of the expenses. The Second characteristic is time span. The Case study shows that the Marriott designed the survey with speed in mind. Time Span...
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...Course Title: Thesis Paper A Research Paper on “How brand elements influence the consumers’ purchase intention of a brand: A study on Horlicks and GlaxoSmithKline” Prof. Dr. Md. Masudur Rahman Professor Department of Marketing University of Dhaka Prof. Dr. Md. Masudur Rahman Professor Department of Marketing University of Dhaka Prepared For: Anisur Rahman ChowdhuryRoll-117, Section A18th batchDepartment of MarketingUniversity of Dhaka | Prepared By: Submission Date: 31 March, 2016 Letter of Transmittal March 30, 2016 Prof. Dr. Masudur Rahman Professor Department of Marketing University of Dhaka Subject: A Research Paper on “How brand elements influence the consumers’ purchase intention of a brand: A study on Horlicks and GlaxoSmithKline” Dear Sir, This is an immense pleasure to submit my thesis paper on A Research Paper on “How brand elements influence the consumers’ purchase intention of a brand: A study on Horlicks and GlaxoSmithKline” as a partial fulfillment of BBA program. I hope this paper is informative and comprehensive as per your instruction. Here, I have worked with the consumer of “Horlicks” and tried to analyze their feedback to find out the impact of brand elements of “Horlicks & GlaxoSmithKline” on their purchase intention of Horlicks. Now, I am very grateful to you for your valuable supervision, precious time, effort and support throughout...
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...Sampling and Data Collection Plan QNT/561 Sampling and Data Collection Plan Newshore Medical Center is a manufacturer of pharmaceutical products that sells products to medical facilities throughout the United States. Our products encompass all aspects of life, from newborns to aging adults. Newshore Medical Center manufactures products from nutrition, medical supplies, and pharmaceuticals. The company recently incorporated a new division to manufacture diagnostic products. The goals of and objectives of data collection is to understand if a larger sales team would benefit for growth in the New England market. To do this we reached out to our customers in the New England area with a phone call and conducted a brief survey. The goal of the survey was to understand what was their preferred provider, and why. Was it cost? Availability of product? The real question we need answered above all is it because we need to have a more accommodating sales team for just that area. All data collection and measurement has been accurate and stable. Newshore Medical Center has 3,000 customers they supply to in the New England area. We were able to reach 75% of those customers. That is 2,250 customers that we were able to survey. The survey was approximately 15 minutes long. Out of the 2,250 customers, regions are formed to understand if one region is different than another. The regions include northern Maine, southern Maine, Costal Maine, east Massachusetts, west Massachusetts...
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...Marketing Research test 2 Chapter 3 Secondary Data: -Data not gathered for the immediate study at hand. - Primary reason is to save time and money -Internal Secondary Data: -External Secondary Data -Sales Invoice -Periodicals -Accounts Receivable -Statistical Sources -Reports -Government Documents -Warranty Cards -Consumer Panels -Customer Letters -Past Research Results -Current Databases Literature Review: -Comprehensive examination of secondary info related to your research topic. -Provides background and contextual information -reveals whether info already exists -clarifies research problem and questions Syndicated Data -market research data that is collected, packaged and sold to different firms. -3 Common Methods: -Consumer Panels: large samples of households agree to provide data for an extended amount of time -Store Audits: formal examination and verification of how much a product or brand has been sold at the retail level -Optical Scanner Technology: point of purchase data is collected Hypotheses: suggests a relationship between variables 2 Types of Hypotheses: 1. Descriptive: Possible answer to specific business problems. 3 steps: 1. Review Research Problems 2. Write Down Questions 3. Brainstorm possible answers 2. Causal: theoretical statements about relationships between variables. Help businesses understand how to make changes. -What are the Relationships between variables? -Positive...
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...Five data collection techniques are discussed in this week’s readings. Using articles from the library’s full-text databases, find examples of studies that used two different methods of data collection. Paragraph 1: Describe the data collection method used in one study. (Be sure to cite the article which must be from one of AIU’s full-text databases) Paragraph 2: Using the knowledge you gained from the textbook, discuss the pros and cons of the data collection method. (Cite the textbook) Paragraph 3: Describe a different data collection method used in another study. (Be sure to cite the article which must be from one of AIU’s full-text databases) Paragraph 4: Again, using the knowledge you learned from the textbook, discuss the pros and cons of the data collection method. (Cite the textbook) In this discussion I will give a brief summary on two types of data collection methods and give examples of pros and cons for each method. OBSERVATIONAL STUDY Observational study is a method of data collection that involves a process of watching any given type of situation and recording the data that is observed. Depending on how and what data is being observed depends on the type of tool the researcher will want to use in order to collect their information. The researcher conducting this type of study is a passive observer and does not tamper in any way with the variable of interest or any factors that may affect it. When recording observation data, you have to remember that...
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...your team’s Field Application Project for this class. As described in detail below, you and your team will gather data within an organizational unit, diagnose the challenges the unit is facing, and prescribe action steps the unit can take to overcome these challenges and realize new opportunities. The process of carrying out the FAP is both challenging and rewarding. You will gain valuable knowledge and experience as you work with your team, gather and analyze data to gain an understanding of the roots of the unit’s management dynamics and tensions, and propose a course of action to enhance the unit’s effectiveness. Each year, the FAP reports and presentations are incisive, constructive, and fascinating. I look forward to talking with you about your FAP over the course of the semester and to reading about and hearing your team’s FAP findings and recommendations. CONTENTS 1. Introduction to the Field Application Project 2. Timetable / Project Requirements 3. Choosing a Site 4. Gaining Access 5. Working in Your Study Group 6. General Principles and Guidelines for Data Collection 7. Strengths and Weaknesses of Different Data-Gathering Approaches a. Archival Data b. Interviews c. “Shadowing” Job Incumbents d. Focus Group Interviews e. Surveys 8. Analyzing the Data You Collect For Your FAP 9. Writing Your FAP Report 10. Tips on FAP Presentation 11. A Look Beyond...
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...1. Develop a focus group discussion guide for the research described above. a. What topics should be discussed in what order? * How do children parents decide which hospital to take their children to, when their children need acute care? * Is the quality of service a factor on their decision * Is the financing a determine factor? * Is their decision driven simply by emotion? b. What pre tasking exercises might be relevant? Ask the people who are participating in the focus group to prepare a journal: list the events that took place from the time your child was first sick until your child felt better. c. What exercises might you use during the focus group? * Give the group members a blank sheet of paper. Ask them to draw the kind of hospital they would like, the kind of doctors, nurses and care they would like to have for their child. Immediately tell them that nothing above a kindergarten level is expected. * Guided Fantasies or Visualizations: tell the individuals to close their eyes, and visualize the perfect hospital. * Word Association and Sentence Completion 2. Evaluate the use of the telephone as the method for the survey. After analyzing and evaluating the competitor’s message of Akron Children’s hospital, it was time for the research team to test whether the care-centered brand massage they recommended was going to be effective beyond doubt in influencing parent’s hospital selection. In addition, the focus group and telephone survey...
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...Identification of relevant social factors that affect customer behavior in purchasing car 1.1 Background of the Study The main purpose of this research is to identify the relevant social factors that affect purchase intention in purchasing car. The result of the research could be used as reference by the car dealer and manufacture which allows to understand the requirement of the market demand in Malaysia. Since there are a lot of competitors in vehicle industry provides advance manufacturing technologies and facilities which to be successful, automaker companies have to strengthen the need according to the need of the customer in order to remain in the car manufacturing industry. Carmaker and marketers should not only focuses on manufacturing vehicle and performance of the vehicle instead they also should emphasises on the social factors which influence the buyers decision in purchasing car such as reference group, family factor and social status. Other than that, the basic principle in the current market which is governing is customer orientation and customer centeredness in belief. Currently, the Competitive market is forced to produce the goods according to the customer needs (Tafler, 2007). The study on the consumer purchase behaviour which also refer as consumer behaviour, provides information of the consumer patterns and purchase intention (Nesai, 2009). Other than that, the organization able to survive along the organization could able to supply the needs...
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...ANDSECONDARY DATA We explore the availability and use of data (primary and secondary) in the field of business research.Specifically, we examine an international sample of doctoral dissertations since 1998, categorizingresearch topics, data collection, and availability of data. Findings suggest that use of only primarydata pervades the discipline, despite strong methodological reasons to augment with secondary data.IBRAHIM NAVEENReg. No. IPHRM 5001Diploma in Human Resource Management Batch 01INTERNATIONAL INSTITUTE FOR PROFESSIONAL DEVELOPMENT * 2. PRIMARY AND SECONDARY DATA CONTENTSINTRODUCTION --------------------------------------------------------------------------------- 02IMPORTANCE OF DATA AND DATA COLLECTION --------------------------------- 02DATA COLLECTION TECHNIQUES ------------------------------------------------------- 02PRIMARY DATA ---------------------------------------------------------------------------------- 03IMPORTANCE OF PRIMARY DATA ------------------------------------------------------- 03SOURCES OF PRIMARY DATA -------------------------------------------------------------- 04ADVANTAGES OF PRIMARY RESEARCH ----------------------------------------------- 05DISADVANTAGES OF PRIMARY RESEARCH ------------------------------------------ 07SECONDARY DATA ----------------------------------------------------------------------------- 08IMPORTANCE OF SECONDARY DATA --------------------------------------------------- 08SOURCES OF SECONDARY DATA ---------------------------------------------------------...
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...Illustrations Chapter 3 Role of OD practitioner The role of the OD practitioner is varied and dynamic. Descriptions include; helper, advisor, sounding board, navigator, coach, facilitator, designer, developer, leader, consultant, expert, partner, problem solver, diagnostician, process specialist and collaborator. These roles can be practiced as an employee within the organization or as an external consultant. Internal consultants are the members of the organization and may be located in the human resource department. They perform the OD role exclusively and combine it with other tasks such as compensation practices, training or employee relations. The internal consultants have a variety of clients that includes both line and staff departments. External consultants are not the members of the organization. They typically work for a consulting firm or are self-employed. External practitioners are generally hired to provide a particular expertise that is unavailable internally to bring a different and potentially more objective perspective into the organization development process, or to signal shifts in power. Internal consultants have an advantage over external consultants because they have ready access to and relationship with the client, know the culture of the organization and have insight about the root cause of the problem. Apart from this, internal consultant have vast amount of information, reports and direct observations. External consultants, however, have the advantage...
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