...should be investigated. Concerinng the customers one should try to find out as much as it is possible about both existing and potential customers. If a company deals with business customers it is useful to know how big their businesses are, what sectors they're in, and who would make the decision to buy the product or service. If the business deals with individual customers, it may be useful to know such things as their gender, age, occupation, income, lifestyle, or attitudes. For the existing customers it is useful to find out: • what they think about the products or services • why they need the product or service - this may be different from what the exporter believes • why they buy from thre exporter and not his competitors • what they think of offered prices • what they expect from the expoerter, eg reliable delivery • how they rate the customer service • how they think the exporter could develop or refine his products or services For the potential customers, it is necessary to find out: • who the potential customers are and what groups they fall into • how many potential customers there are • how much of the exporter's kind of product or service they already buy from the competitors • the criteria on which they make...
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...deliver cultural competent care on a daily basis. In 1969 Campinha-Bacote was pursuing an undergraduate degree in nursing. At the same time relationships between the Caucasians and Blacks were strained. Parties of either side felt compelled to identify with ethnic background. It was at this time that Campinha-Bacote laid the developmental stages of her model, The Process of Cultural Competence in the Delivery of Healthcare Services (Campinha-Bacote, 2002). Cultural competence requires the health care deliverers to value diversity, be able to assess culture, be conscious of the interactions of cultures, have cultural knowledge, and develop a deliver system that reflects and understanding of diversity (Cross, Bazron, Dennis, and Isaacs, 1998). Heritage Assessment Tool Since Campinha-Bacote introduce the idea of cultural competency in the delivery of nursing care healthcare, professionals have developed many tools to help identify the cultural beliefs of patients and how culture affect patient’s medical beliefs (Campinha-Bacote, 2002). Questionaries’ such as the Heritage Assessment Tool (http://wps.prenhall.com/wps/media/objects/663/679611/box_6_1.pdf) have been key to identifying a patient’s cultural need. The Heritage Assessment Tool was used to assess three families: Family A, Family B, and Family C cultural needs. Family A is a second-generation American family with great grandparents that emigrated from Czechoslovakia in the 1920’s. Family B is a first-generation...
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...Executive summary The research report strives to carry out an investigation to gain an understanding about cultural differences in workplace, the impact, and the preventions in the context of Singapore. The focus will be employees on Singapore work environment. Cullen & Praveen (2014) explains culture as the characteristics of a particular group of people, defined by everything from language, religion, cuisine, social habits, music and arts etc. Nick (2012) points out that in Southeast Asia, Singapore has become a newly industrialized nation, which was hailed as a great economic success during the last 2 decades and the countries traditions of its culture still play a major role in business activities. While Stanton & Nankervis (2011) argues that the national culture of Singapore is high in power distance and this has lead the superiors and subordinates treat each other as unequals in the country. Singapore has also been called is also called a “nanny state’ by Nick (2012), because it is a work culture in which people are supposed to do exactly what they are told and there is no decentralisation or any opportunity for lower level employees to make suggestions. The research used both primary and secondary data collection method to collect information about the question at hand. Research found that Clearly the problem of conflicts due to culture is prevailing both in work conditions and everyday life in Singapore. These have huge implications for the businesses, especially...
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...Management Information System practice in Bangladesh: A Study on Grameen Phone NATIONAL UNIVERSITY Assignment on: Management Information Systems Practice in Bangladesh: A Study on Grameen phone Course Name: Management Information systems SUBMITTED TO: Md. Nahid Mia Lecturer Business Study group National University SUBMITTED BY: The Group of Innovation Roll No. | Reg. No. | Name | 147010 | 1462810 | Md. Raisul Islam | 147008 | 1462808 | Md. Shah Ali Dolon | 147005 | 1462805 | Qaiyum Mean | 147002 | 1462802 | Joynal Abedin | Thesis Based In Campus MBA (First Batch) Second Semester National University DATE OF SUBMISSION: 13th April, 2015 Table of content Page No. | Topic | 1 | Title of the study | 2 | Information of Submission | 3 | Table of Content | 4 | Acknowledgement, Executive Summary | 5 | Introduction, Objective of Study | 6 | Limitation of Study, Methodology of Study, Literature Review | 7 | Company Profile | 8-11 | Analysis and Discussion | 11 | Findings | 12 | Recommendation , questioners’ | 13 | List of Abbreviation , References | Acknowledgement In the preparation of this study, we would like to acknowledge the encouragement and assistance given to us by a number of people. We are most grateful to Md. Nahid Mia, Lecturer of Business study group in national University for providing detailed feedback and support all the time on this study. I would like to express my gratitude to Mohammad...
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...AMITY UNIVERSITY AMITY INTERNATIONAL BUSINESS SCHOOL(AIBS) PROjECT REPORT ON Job Satisfaction & Employee satisfaction AT Areva T&D India Ltd., Noida SUBMITTED TO: Ms. CHITRA KRISHNAN GROUP MEMBERS * PRIYAL AGARWAL(A1802012201) * JAMSHED SHABIR() * GARIMA ARORA() * HARSH GOEL() * ASHISH TANWAR() sECTION- C MBA-IB Introduction In the present scenario of business world the only thing that is confirmed is change. Competent employees will not remain competent forever. Their skills can deteriorate; technology may make their skills obsolete; the organization may move into new areas changing the type of jobs that exist and the skills necessary to do them. Human Resource is the discipline which drives business competitiveness by identifying that constant change in the business trends, hence need for constant up gradation of the employee’s skills and implementing it with a variety of methods and training programs. Quality without creativity is meaningless as changes grow ever more unpredictable creativity is rapidly becoming recognized a core management skill. Today’s business environment demands that manager posses a wide range of knowledge skills and competencies, as well as sound understanding of management process and function. Managers need to be able to make best use of their time, talent and of other people to work with and through others to achieve corporate objectives. They also need to demonstrate...
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...The Role of Micro and Small Enterprises in Employment Creation and Income Generation A Survey Study of Mekelle City, Tigray Region, Ethiopia A Thesis Submitted to the Department of Management of Mekelle University in Partial Fulfillment of the Requirements for the Award of Master of Arts Degree in Development Studies (Regional and Local Development Studies) by Bereket Tadesse Advisor: Gebremedhin Yihdego (Assistant Professor) Co-Advisor: Tesfay Aregawi (Assistant Professor) Mekelle University College of Business and Economics Department of Management June 2010 Mekelle Declaration I declare that this thesis work entitled “The Role of Micro and Small Enterprises in Employment Creation and Income Generation a Survey Study of Mekelle City, Tigray Region, Ethiopia.” is my original work, has not been presented earlier for award of any degree or diploma to any other university and that all sources of materials used for the thesis have been duly acknowledged. I have produced it independently except for the guidance and suggestion of my research advisors. Name of the student Bereket Tadesse Signature: ----------------- Date: ---------- Name of the supervisor Gebremedhin Yihdego (Assistant professor) Signature: ------------------ Date: ---------- Name of Co -Advisor Tesfay Aregawi (Assistant Professor) Signature: ----------------------- Date: -------- Mekelle University Abstract Unemployment and low income are one of the present situations in urban cities of Ethiopia. The...
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