Due 7/29/14:
Question 1: Describe the communication process. How is this impacted where you work?
Response: The communication process is divided up into steps that people complete very quickly. A person has an idea and then takes the idea and places into a message, then decides how the idea is going to be communicated (email, conversation, etc.). Once the person with the idea picks the channel of how they will present the idea, they send it. The audience will then receive the message, decode the message for the meaning and then responds to the message and can provide feedback toward the message sender.
The way communication is suppose to work at my current job is the Director has the information, she tells the 2 managers and the 2 managers tell the supervisors that report to them. The supervisors then tell their leads and then the other people who report to them. This way everyone has all the information and the Director is not required to tell everyone. This was outlined in my training process. However, this is not the way communication always works for us. The Director sometimes will call in the supervisors and tell them stuff to tell their team and then pulls in the managers and tells them something different- although the main information is all correct, we all hear it differently and in different ways from her. This causes major confusion! Due to the confusion this has been causing us we have all told the director that we need to go back to the way the communication is outlined in our procedures. We have a meeting today at 11 AM PT to go over this to make sure everyone is on the same page.
Response: Your job at home is a hard one! You do not have the luxury of being able to speak via email to your co-worker, you have to figure out what they want when they are screaming and you do not know what they are saying. You are learning how to communicate via