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Quizno's Competitive Advantage

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1. What are Quizno’s and Potbelly’s relative competitive advantages: Differentiation, low cost or focus?
Quizno’s relative competitive advantages is low cost.
Potbelly’s relative competitive advantages is focus.

2. At which of the value chain activities did Quizno’s fail?
Quizno’s fail in procurement and operation.

3. What went wrong with Quizno’s competitive advantage?
Combinations low cost with differentiation or focus are hard to implement due to the potential for conflict between cost minimization and the additional cost of value-added differentiation or focus. Quizno is not cheap enough to compete with Subway’s $5 footlong, and it’s not as homemade and cozy feeling as quick-service restaurants like Potbelly and Panera.

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