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In the video “pregnant stroke-Incident Scene” the paramedics are called to attend to a patient who is 28 weeks pregnant, and collapsed at home. I will be looking at ways the paramedic demonstrated therapeutic communication techniques when attending to the patient. Through my assignment I will use the “So what” reflection cycle. Therapeutic communication is the communication between a health professional and a patient and is also extended to the family members. Some of the techniques that can be used in therapeutic communication are active listening, summarising, and paraphrasing to gain trust from their patients. “According to Mosby’s Dictionary (2012), therapeutic communication is a process where health professional use verbal and non-verbal communication to encourage patients to express ideas and feelings and at the same time gain respect”.
In the video the paramedic is asking the patient to squeeze his hand as an indication she understands what he is saying. The paramedic is also kneeling to ensure he’s at the same level with the patient. This creates a relaxed environment for all parties and shows respect to the patient. The paramedic is also using touch as a sign of emotional support and this creates trust. “According to Berman et al. (2015), “Providing appropriate forms of touch reinforces emotional support, encouragement, caring and personal attention”. We also see the paramedic using open ended questions to get information about the patient from the husband regarding her present and past medical history. When the paramedic is speaking to the patient he uses closed questions to get a yes or no answer as he understands she is unable to communicate verbally due to her current health condition. “According to Nadia (2012,) the goal of therapeutic communication is for the patient to give clear responses”.
When the paramedic was working with the

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