...Service Design and Transformation Reflective Report Introduction: According to Boud et al (1985), reflection refers to an opportunity to recall an experience, dwell upon it and evaluate it. As part of the assessment for ‘Service Design and Transformation module’, my group and I had to choose a service that needed change and help to redesign the service by applying approaches such as; Toyota Production System(TPS) , Plan Do Study Act(PDSA), Spaghetti and Value Stream mapping, as we have being taught in lectures. Aims and Objectives: This essay aims to give a reflective account of my contribution to the presentation; how my group and I planned the presentation and how well I worked with the group. All these will be analysed by adopting the Sibbert model. In addition I will briefly discuss the evidence and academic arguments used for my part of the group work, using relevant references. Also, a detailed account of how the formative and summative presentation went will be discussed, and the lessons I learnt through the whole process. Presentation Topic and Reasons for the chosen Topic: In my group we researched a range of topic before narrowing it down to antenatal care. According to Patients Opinion (2010), a patient narrated their experience in an antenatal clinic saying ‘’the waiting times for Antenatal Clinic are horrendous; I waited for my 9:30 appointment for 3 hours. Although the midwife I saw was kind and courteous and apologised’’. Based on all the evidence found...
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...Reflective report Name Institution affiliation TABLE OF CONTENTS 1.0 Introduction 3 2.0 Presentation Product and Reasons for Choice 4 2.1 Stage 1 (forming) 5 2.2 Stage 2 (storming) 6 3.0 Weaknesses and Strengths of our Presentation 8 4.0 Individual impact 9 5.0 How to Overcome Teamwork Weaknesses in Future 10 6.0 Oral Presentation and Teamwork 10 7.0 Conclusion 11 1.0 Introduction Reflection is an essential and vital skill in business and marketing research. It relates to personal experiences encountered and is a good exercise that sharpens our skills in critical thinking. It refers to all the activities that provide an individual with the opportunity to self-examine, assess and question ones opinions, values, beliefs and make sense of their experiences. Boud et al (1985) highlighted that reflection spurs us to become conscious of our intellect which relates to our particular learning experiences. We as human beings are daily reflecting on our feelings and emotions about particular events in our lives as they happen. By reflecting, I will look back at the past events which happened in working as a team to develop and make a presentation about hand held hair dryers. This will show my learning experience throughout the whole process and my feelings and experiences. Learning through reflection is an effective...
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...University of Wollongong Reflective Report Project Proposal Saimohan maddula 3699961 2011 Overview: This script and video presents the team work and how I have worked through the whole semester with my group in regarding to the project that was assigned to me and to my group. The purpose of this assignment is to allow students to explore some aspect of social impact on the technology and how this technology changes the life of an individual. The major project designed to help the individual to plan and develop new skills that will enable them to improve their professional attitude and help them understand how to work as a team. If I was in a group of people from different nationalities and where I have learned that all members are the main assets of the company. The project was expected to involve theory that we encountered during the course and to our findings that we came through the whole degree of information technology. As a team work, it allows you the opportunity to provide evidence of how to work in a team and to perform your task with complete devotion and dedication. Back ground: The purpose of this video is this new technology in the world today a comprehensive overview of all of our information technology team of three professionals in the learning and understanding of the development of the script, they gave a solution, and we have a lot to do research situation. Its main task is to create a video of the scene we are given, the interpretation of this...
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...Reflective report After leaving college I had an idea that I wanted to study something in the healthcare sector. I studied medical science at college and one of my modules was biomedical science, I found that module to be very interesting and decided I want to further my knowledge. I chose biomedical science at university and have no regrets. However at the beginning I did not know what I wanted to specialise in and what path I was going to take. It all changed once I begin studying the introduction to biomedical science, as it made me understand more about each profession and how everyday life working in a specific area of biology is like. Introduction to biomedical science has most definitely changed my mind on what career I want to do once I graduate. It has given me a wide outlook of the many different directions I can go with this course and explained to me what each of them contains. Overall this module has impacted my perspective of biomedical science. By doing this course I now am confident in what profession I want to specialise. It has taught me the importance of microbiology and how much of a big role it plays in healthcare and that without the study of microbes there would be no way for cures to be found of certain infections/diseases. From doing the patient case studies it has really taught me how scientists who specialize in different biology subjects come together to diagnose a patient. For example this showed me how a haematologist, microbiologist and a...
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...Training and Development Module Nick Briggs Reflective Report BURCU MISIR 3021110 Contents Page 1. Identifying two environmental and two individuals’ factors. 2. Identifying two environmental and two individuals’ factors. 3. Positive learning environment. 4. Positive learning environment. 5. Aims and objectives 6. a) Objectives b) Theoretical background 7. Feedback and comments 8. Reflective Report 9. References 10. References Reflective Report Training and Development Module 1. Students should identify at least two environmental and two individual factors and explain their impact. Individual Factors This factor is when trainee refers to features on how they deliver training programme and what personality and ability factors they have been identified with. ( Baldwin & Ford, 1988). Personality is defined as portraying in terms of appearance and character of an individual and ability is the efficiency they apply as well as transferring what is obtained from the programmes they encountered to be like. Ability trainees acquired the knowledge, fundamental knowledge and experience. (Tasse & Hrimech, 2002). Trainee characteristic relate to personality or to motivation which influences training outcomes to greater extent than others. Training programme has led me to find out some individuals factors which I choose to attribute in order to impact training outcomes. Learning Goal Orientation I work according to prepared set plan in...
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...Reflective Report Alternative Dispute Resolution Contents Introduction 2 Alternative Dispute Resolution 2 Strengths and Weaknesses of the Group 2 Strengths and weaknesses of my presentation 4 How weaknesses can be overcome in the future 4 Teamwork and Oral Presentation 5 References 7 Introduction In this report I will be reflecting on the Oral Group Presentation that my group gave in week 9. First I will briefly outline the law that we chose to present on, which was Alternative Dispute Resolution. Then I will be analysing the strengths and weaknesses of the group and the strengths and weaknesses of my presentation. Furthermore I will be stating what could be done to overcome these weaknesses realised in the future. And finally what I have learnt about team work and oral presentation. Alternative Dispute Resolution Alternative Dispute resolution is an alternative method of resolving dispute and conflicts rather than going to court. It involves third party intervention such as an arbitrator or mediator (Advice Guide, 2013) who is an expert in their perspective field. Their expertises target the heart of the dispute with an aim to bring about an amicable resolution. It is quicker, Cheaper, more flexible and more informal than Court trials, without any of the complicated rules Associated with trials. This process can therefore be less intimidating and less stressful to the parties. Strengths and Weaknesses of the Group When we were given the oral presentation...
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...Reflective report Running the meeting: We as a team are well organized, we arrange group meetings daily and we discuss about the plans and give importance to the views of individual tem member. Our client is seeking a team which can access the luxury market in china and create a report and should provide an idea about the luxury market and the areas of the market where maximum profit is attained. So I and my team mates prepared a strategic plan to analyse the luxury market. I collected information from the different sources and statistically prepared an overview of the luxury industry. I had also taken in account the facts and figures of the luxury industry from the past to present and produced a detailed report consisting of figures and labelled diagrams which can be easily incorporate into our presentation. So we wanted to include all these information in the form of presentation which will be included as a part of client meeting. After the presentation in the client meeting we came forward with some resolutions which should be implemented in our next meeting so that the client gets maximum satisfaction by our work done. During the presentation we found some of our clients find difficulty in analysing the market from a local point of view to international market. So we taught of including a comparison chart with facts and figures stating the difference between the local luxury markets to international luxury market. So that the client can easily accesses the market and...
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...Reflective Report From the very beginning of this semester we are being taught how to write a proper project for something. So from the first class we have been shown that to write a proper project we will have to follow certain criterion. This criterion will make the project look proper or perfect. With the support of our honorable course instructor we were learning the steps of writing a project. From the very beginning we have been told that we will have to make a project during the semester within a group. There will be five members in each group. So we made our group. The most important thing is that we had been told we will have to complete the project within five lac. The money can be less than five lac but can not exceed five lac. So we started our project called awareness campaign on organic farming. In the first class we have been taught the initiation steps or stages of a project of a project. The first initiation was goal. A goal or objective is something which we want to achieve in the future. Goal is a future stick matter. We set goals to achieve in the future. As our project was awareness campaign. We have set our goal like making people aware about organic crops and organic seeds. So our project goal is to make people aware through campaigning. The second phase is brain storming. Brain storming is something that will help us to get information within our group members. From doing brain storming we have got many kinds of information from ourselves. It...
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...Reflective Report: An analysis of Everest Simulations | Evaluating experiences | Joey Lai z3332966 | Executive Summary: This report is a reflection of the experiences of the two Everest Simulations, examining and analysing the individual’s actions and their role and the impact it has on the group. The discussion then incorporates theories of communication, leadership and organisational structure to compare and critically analyse the results of the simulations and determine the overall success of the team. The report will also analyse the changes and evaluate the impact past experience had on the decisions and results on the second simulation. Further the processes of interaction will be evaluated to determine its effectiveness, partially attributing our failure in the first simulation to poor communication and preparation. Table of Contents Executive Summary 0.0 Introduction 3 1.0 Preparation for Simulation One 3 2.1 Delegation of roles 4 2.0 Simulation One 4 3.2 Examining the medium of communication 4 3.3 Examining our roles 5 3.4 Discussion process 5-6 3.5 Simulation One results 6 3.0 Team Contract 6-7 4.0 Simulation Two: Adherence to Team contract 7 5.6 Leadership style 7-8 5.0 Comparing Results 8 6.0 Analysing Changes 8-9 7.0 Conclusion 9 8.0 Bibliography 9-10 9.0 Appendix ...
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...REFLECTIVE REPORT Student’s Name: Course code and name Instructor’s name Learning Institution City, State Date of submission Contents Abstract iii CHAPTER ONE 1 Introduction 1 CHAPTER TWO 3 Literature Review 3 3.1 Introduction 3 3.2 Theoretical Background 4 3.2.1 Marketing Approaches 5 3.2.2 Research Approach 6 3.2.3 Articles and studying Approach 7 3.3.4 Human Resource Approach 8 CHAPTER FOUR 10 Methodology 10 Research Design 10 Data Analysis and Procedures 11 Data Presentation 11 CHAPTER FIVE 12 Findings and Conclusion 12 Conclusion 13 Further Research 14 References 15 Abstract A brief insight of the research conducted on the case study of The Abercrombie and Fitch Co. - A marketing approach. The dissertation is aimed to add the information science literature on marketing, which often focuses upon the overall subject. The approach of marketing strategy from the perspective of services, human resources and finance is studied in the case study of the Abercrombie and Fitch Co. stating the marketing behaviour. The results proved to be hard to discover, given the fact that there is less attention given within a strategy for the three areas mentioned. By focusing upon the areas as independent ones, there could have been triggered the pieces of information necessary for the research along with personal conclusions. The paper offers a research and findings from a particular perspective, discussing as well the further development...
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...in the work or class? And how do I feel about the experiences? For me am doing reflection on action, because reflection on action take the place after the event has taken place. It’s help me to think and developing of experience and its help me to think about what I would ideally do if the situation happened again. Models of Reflection Learning through reflection is more effective if there is an understanding of frameworks that encourage a structural process to guide the act of reflection. There are different models have been developed which may suit individuals or particular situations. It is important that you choose the framework that you feel most comfortable with and which helps you in learning from your experiences. Gibbs' Reflective Cycle (1988) is viewed as straightforward and provides...
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...A Reflection on : A Business Negotiation between Riggs and Vericomp By Rudolf Kennedy Khyriem [17937261] Business Marketing M.Enjeti This paper is going to inspect my own behaviour and present awareness, and demonstrates a reflection of my individual part with this experience. Before I emphasise or talk about my individual performance, I would like to explain and summarise the whole experience and situation. Before the actual preparation I had learnt that there are three stages of negotiation. 1) Build up criteria. Figure out precisely what the other team anticipate that we will do. Figure out what they need. Tell the other team what we are willing to do. 2) Acquire information about the other team. Never assume. 3) Reach a tradeoff that is satisfactory to both parties. Before the Negotiation we had a thorough plan to discuss and analyse the deal between Riggs and Vericomp. We did our research and prepare for the coming negotiation. Research and preparation is crucial in this matter as without proper preparation either team could lose track of the goal and end up making bad decisions or deals that might jeopardise the negotiation. This is a Negotiation not a contest where the best team wins. We were hoping to make a deal with Vericomp in such a manner that both parties come out of this deal satisfied. We were not going to swindle the other party over neither were we prepared to lose our goals. In order to prepare and be ready for any outcomes, I developed a clear...
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...Different Types of Schools for Children in the U.K. The topic I chose for presentation is different types of schools for children. Though I try to highlight the different schools available for children, my prime focus is on primary education. Primary education is the foundation of a child’s development, both academically and socially. Thus, it is really important that a child is given proper primary education, without any impediment. After a lot of speculation and consultation I chose to write this essay because while explaining the different types of schools and levels of education in U.K. and showing how the primary level prepares the child for future studies, it also indulges in the merits and demerits of selective education in the lives of students. For this purpose of writing on primary education, I searched a lot of websites and newspaper articles. There were some sites on the grammar schools and some on comprehensive education, while other sites had almost all the information I wanted to cover in this journal. There were also some reliable magazines and newspaper articles which helped me complete this work. Primary education in U.K. is the first level of compulsory education for child. The children are put under the primary education at the age of five and they generally pass out of this level at the age of eleven. Primary education usually comes after the children have completed their basic academic level, i.e. the nursery level or the pre-school level. The children...
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...Assessment 2 Individual workbook (70%) – 3000 words Assessment 2 consists of two main tasks. These tasks can be accomplished using the knowledge gained in the BUSI 1333 lectures Task 1 (1500 words) – this accounts for half the marks (35%) for the individual workbook Analyze Starbuck’s marketing activities and performance applying three (500 words each) marketing theories, tools or models discussed in the lecture/tutorial programme to the data/information provided in the case study. Examples of theories, tools and models that might be applied are: the Ansoff matrix; PESTEL; branding; product portfolio strategy; competitive advantage; competitor analysis; new product development. Please use diagrams. Marks will be awarded for the accurate application and explanation of the theories tool and models applied. Please label each tool, model or theory i.e. clearly underlined and numbered. Task 2 (1500 words) – this accounts for half the marks (35%) for he individual workbook Analyze Starbuck’s operations management activities and performance applying three (500 words each) operations management theories, tools or models discussed in the lecture/tutorial programme to the data/information provided in the case study. Examples of theories, tools and models that might be applied are: the 4Vs; the transformation model; planning and control; quality; supply chain and distribution strategy; adding value. Please use diagrams if appropriate. Marks will be awarded for the accurate application...
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...20 Self-Reflection As they are intervening in complex human systems, capacity-development practitioners need to be flexible, adaptable and willing to learn from what they do. An important source of learning in real time is the processes and results of monitoring and evaluation (M&E). Bruce Britton explains M&E activities as they are commonly pursued and explores creative ways in which practitioners can use them for personal learning and selfreflection. He also provides suggestions on how this can be done under non-conducive organizational conditions. Monitoring and Evaluation for Personal Learning Bruce Britton By three methods we may learn wisdom: first, by reflection, which is noblest; second, by imitation, which is easiest; and third by experience, which is the bitterest. (Confucius) Introduction Capacity development practitioners collaborate in efforts to improve the capabilities of complex human systems that operate and connect at different levels. First and foremost, capacity development is a process based on the assumption that better understanding and knowledge will bring about change. Also, the planning for capacity development interventions typically rely on variations of the Logical Framework Approach (LFA), which encourage careful thinking about expected outcomes and impacts. By its very nature LFA assumes that intended results of an initiative can be established in advance because the path that a capacity development process will take can be adequately...
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