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Company Profile
Robert Bosch Engineering and Business Solutions Limited (RBEI), is a 100% owned subsidiary of Robert Bosch GmbH, one of the world’s leading global supplier of technology and services, offering end to end engineering, IT and Business solutions. With over 9000 associates, RBEI is the largest software development center of Bosch outside Germany, indicating we are the Technology Powerhouse of Bosch in India. We have a global footprint with presence in US, Europe and the Asia Pacific region. RBEI is ISO 9001:2008 certified (2009), appraised at CMMI-L5 as per version 1.3 (2011) and also ISO 27001(2009) with five state-of-the-art facilities spread across Bangalore and Coimbatore in India and Ho Chi Minh City in Vietnam.
RBEI provides solutions for businesses in primarily three areas: Engineering Services, IT Services and Business Services with the focal industries being Automotive, Industrial Technology, Consumer Goods and Building Technology.

Company Overview:
Bosch has grown phenomenally in India, way back since 1922 when the Illies company established a Bosch agency in British India. The founding of Motor Industries Company Limited in 1951 spurred off an accelerated growth in the automotive industry segment which has not stopped till date. Bosch has a strong and voracious presence in the country today, in diverse industry segments at numerous locations.

In India, Bosch is represented in by its subsidiary companies - 1) Motor Industries Company Limited - MICO 2) Robert Bosch India Limited – RBIN 3) Bosch Rexroth India Limited – BRIN 4) Bosch Chassis System India Limited. Bosch India is a regional branch of Bosch Group, one of the world’s biggest private industrial corporations, with 2,42,000 employees and annual sales revenue of over 40 billion euros in 2004. The Bosch Group employs a total of some 14,000 associates in India.

Software Services:
The Software divisions in India Discover Bosch India and its Software divisions for a reliable, long-term partnership to derive the maximum benefits of information and technology.

Our focus at Bosch India
We nurture, build and sustain enduring customer relationships to enable direct operational and strategic benefits to our customers. We make it happen through qualified, motivated and flexible professional associates, who uphold the heritage and values of Bosch - timetested over 115 years of successful journey; A journey marked by quality, reliability and innovation of service to enhance the interest of our customers and the community we live in.

Having met the stringent requirements of Bosch units in many countries for more than a decade, Bosch India now extends its software development services to customers in USA, Europe and Asia-Pacific. We offer our customers the capability to build quick and reliable solutions that can support your needs. Our experience of more-than-a-decade in software development, established quality processes and a proven, state-of-the-art offshore development center at Bangalore enables us to reach this objective.

Bosch Products
Bosch stands for the state of the art in automotive technology, and in this segment has produced a long series of pioneering technical achievements which make driving safer, cleaner, more economical, and more comfortable. Examples of such achievements include electronic engine management systems, high-pressure and clean diesel systems such as common rail, the ABS antilock braking system, the ESP® electronic stability program, and navigation and driver assistance systems. All these are innovations that we brought is as market innovator.
From our consumer goods and building technology sector, power tools are probably the best known products on the Indian market. Our industrial technology business includes Bosch Rexroth and Packaging Machinery. Bosch Rexroth, which we acquired in 2001, is one of the world’s leading suppliers for industrial technology such as hydraulics, pneumatics, assembly technology, as well as drives and controls. Also our packaging technology division is one of the leading manufacturers in its field.
In the 50+ years of its history, Bosch Limited has grown continuously, and has developed into a major player on the Indian market. While starting its business with spark plugs and fuel injection equipment many new products have been added. Important milestones of the more recent Bosch history in India were:
Start of production for new products at Bosch Limited - like Diesel distributor pumps in 1986, auto electric in 1989, hydraulics in 1990, power tools in1993, packaging machines in 1994, and car radios in 1999.
The bottom line is that the region’s dynamic growth needs a sustainable basis, and we can help to bring this about. We are keenly aware of our ecological responsibility in the region – and this responsibility also offers business opportunities. Through our products and services we are fully engaged in the region.

Promotion Opportunities
It is our goal to develop and promote our associates according to their abilities and interests – in specialist tasks as well as leadership functions.
What counts are the performance demonstrated, competences and potential – which we evaluate and develop together in our performance review discussions.
Higher-level specialists and managers are predominantly promoted from within, but lateral entries are also encouraged. We expect and facilitate managers to acquire the necessary breadth of experience by internal moves and building up of cross functional expertise.

Research & Development / Production
At Bosch, an example of our long-term orientation are our continuous investments in R&D which has helped us to maintain a technological edge over our competitors. We have consistently invested a significant percentage of our total turnover in R&D. Around the world, thousands of Bosch associates develop new products and systematically improve and innovate those already developed every day. The fruit of this collective effort is manifested in 3,850 patent applications filed in 2008 alone.
With such innovative strength we also see ourselves in a position to help India take on and successfully meet the challenges of its own rapid growth, especially as regards the protection of its environment and the economic use of its resources. The remarkable thing about the systems that document the innovative strength of our company is that much of their intelligence now comes from India. For example, common rail systems require an electronic control unit. And wherever one of these “ECU’s” is developed at Bosch, Robert Bosch India will generally be involved.
Bosch in India had been chosen to be responsible for developing key products for the emerging markets. We are also investing in more production facilities in India.
The experience we are gathering in India will also benefit us worldwide.

History

Bosch is a uniquely constituted organization that is driven by long term vision rather than creation of short term shareholder value. The Robert Bosch Foundation has 92% holding in the company and gets dividends to this extent. However, it is important to understand that this foundation does not operationally control the Bosch group. The operational control lies with the Robert Bosch Industrial Trust, which controls the running of the company, but does not get any financial returns like dividends.
The dividends received by the Foundation are used for research, charity, arts and social welfare programs world-wide. As a result of this constitution, Bosch is an organisation which in its well over 120-year history demonstrated many times that it follows long-term strategic goals and is not distracted by short-term profit considerations. Long-term investments in products and technology, in markets and customer relations, as well as in our associates helped to build a strong reputation among our customers, partners and the industry.
Bosch can look back on a long presence in India. We set up our first sales office in Calcutta some 80 years ago, and Bosch Limited (erstwhile Mico) has been our subsidiary for more than 50 years now. Today in India, Bosch is represented in by its four subsidiary companies: Bosch Limited; Robert Bosch Engineering and Business Solutions, our IT company; Bosch Rexroth India Limited; our hydraulic subsidiary; and Bosch Chassis System India Limited, our brake-company.

Automotive Parts and Accessories

| Auto Electricals | | Batteries | | Belts | | Braking systemsBrake pads | | Clutch plates and Cover assemblies | | Diesel Systems | | Filters | | Gasoline Systems | | Glow plugs | | Horns | | Lighting | | Lubricants | | Relays | | Spark Plugs | | Wiper Blades | |

Products
Tools
Garden Tools
Accessories
Lithium-Ion Cordless Range
Production tools

After Sales Service

What is the most important thing about service?
That you and your customers are completely satisfied.
Bosch not only sets standards in the development of new power tools for trade and industry, but also in the organisation of services for all aspects of the power tool. This service ranges from an extensive offer of training courses through to optimum service in the event of a repair.

Regular Training
Regular hands-on training is imparted to large power tool users and service center technicians by our central service personnel. The training includes both preventive maintenance and breakdown maintenance.

Spare Part Delivery
Spare parts are stored at places close to the customers. The desired spare parts are delivered within the shortest possible time.

Quick Repairs
Our service centers are geared to repair the tool in the shortest possible time. Nearly 90% of the repairs are completed within 48 hours.

Genuine Spare Parts
We guarantee that all our authorized service centers use only genuine Bosch spare parts. This will ensure 100% performance of the tool even after repair.

Mobile Service
Some of our service centers have been equipped with mobile service vehicles to give on-site repairs. This means your tool breakdown time is lessened to the extent of the tool travel time to service center and back.

Spare parts availability
Bosch keeps spare parts available for as long as there is demand for them in the market, and at least for the duration of the expected service life of the product which may vary between 5 to 10 years.

You will find all of the parts that fit your Bosch tool in our online spare parts catalogue.
To the online spare parts catalogue

Training
Training is an essential part of our total approach to customer support and satisfaction. Depending on your needs the Bosch Security Academy offers classroom training sessions as well as online tutorials. No matter what training form you choose, you can always rely on high quality and professional guidance.

Our Mission

Bosch Communication Center is committed to being an innovative, customer-oriented provider of communication, business support, monitoring and trust center services.
We offer high quality solutions and excellent services to customers across the world.
Our objective is to be the customer‘s preferred partner.
We act result-focused in order to secure growth and financial independence.*
* as per Bosch values
Our Vision

Bosch Communication Center will become one of the leading international providers of Business Process Outsourcing services.

Our Clients Among others, the following are customers of Bosch Communication Center: | |

| KLUEH Security GmbH
On behalf of Klueh Security Bosch Communication Center provides monitoring services. | | Kuehne + Nagel (AG & Co.) KG
Kuehne + Nagel authorised the Bosch Communication Center to monitor vehicles with particularly valuable freight. | | Toom BauMarkt GmbH
Toom entrusts the security of its 240 stores to Bosch Communication Center. | |

Our Partners

| Blaupunkt GmbH
Blaupunkt GmbH is a lead manufacturer of entertainment-, navigation- and telematics systems for the truck-, trailer- and bus-business. In combination with our mobile security services it offers a full security package for logistics companies. | www.blaupunkt.com/ps/en/ | German Logistics Association (BVL)
Bosch Security Systems GmbH is a member in a strong logistics network of BVL. | www.bvl.de | Cargobull Telematics GmbH
As a specialized supplier for trailer-telematics in Europe, CBT offers complete solutions for monitoring and protection goods and working data of cars and trailers. Furthermore, Cargobull has a web based fleet management platform. Additional to the support of the mobile security services by Bosch, Cargobull offers its customers a professional alarm management as well as a Europe-wide intervention. | www.cargobull.com | DBV Winterthur AG
DBV Winterthur AG is our partner for coverage higly risk cars. With the monitoring services by Bosch Communication Center, car owner can also profit of good insurance terms and conditions. | www.dbv-winterthur.de | TAPA EMEA
In TAPA EMEA the biggest technology shippers and their freight forwarders come together in a cooperative effort to fight against international cargo crime effectively. Bosch Security Systems with its security solutions for logistics is a member of this strong association. | www.tapaemea.com |

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