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Sandeep Kolipaka Research in Motion - RIM NETW583 05/20/14

1. What were some of the challenges that RIM faced to protect its intellectual property, and how did RIM handles those challenges? In 2000, RIM encountered a huge challenge in the form of New Technology Products (NTP), a holding patent company. NTP notified RIM of their patents that RIM wireless email service infringed upon and offered a license. However, RIM argued that there is no infringement as its replay stations were in Canada. NTP filed a law suit and the case had lasted for six years. The case had a big impact to US government so that the US Supreme Court had to involve. A threat of shutdown BlackBerry provoked big concerns from not only US businesses but also Department of Defense. To save the big market, RIM finally reluctantly agreed to pay a settlement of $612.5 million to NTP. The settlement brought a jump in RIM share nearly 15 percent which was a surprise.

Protecting intellectual property is one of important security concerns of a company or firm. There are several ways to implement that policy by blocking video camera of employee’s phones and request them to register their phones. To protect its intellectual property, RIM records all of its employee’s conversations by using its domain. Anyhow, all communications within RIM network are logged and kept tracked. In case of any breach of information, the company will wipe out immediately all the data the device carrying. Employees are well known of the surveillance and fully cooperative with the policy.
Customers were able to remotely control the devices to lock, change password, popping up a message of how to return devices, and even wiping out their data.

2. What were some of the industry factors that influenced RIM?

For almost many years, the BlackBerry was leading

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