...A printed action memo is a form that only requires a check mark filled in the correct square to relay the message. A technical report (also: scientific report) is a document that describes the process, progress, or results of technical or scientific research or the state of a technical or scientific research problem. It might also include recommendations and conclusions of the research. Unlike other scientific literature, such as scientific journals and the proceedings of some academic conferences, technical reports rarely undergo comprehensive independent peer review before publication. They may be considered as grey literature. Where there is a review process, it is often limited to within the originating organization. Similarly, there are no formal publishing procedures for such reports, except where established locally. Description Technical reports are today a major source of scientific and technical information. They are prepared for internal or wider distribution by many organizations, most of which lack the extensive editing and printing facilities of commercial publishers. Technical reports are often prepared for sponsors of research projects. Another case where a technical report may be produced is when more information is produced for an academic paper than is acceptable or feasible to publish in a peer-reviewed publication; examples of this include in-depth experimental details, additional results, or the architecture of a computer model. Researchers may also...
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...MEMORANDUM Heading Segment The heading segment follows this general format: TO: (readers' names and job titles) FROM: (your name and job title) DATE: (complete and current date) SUBJECT: (what the memo is about, highlighted in some way) Make sure you address the reader by his or her correct name and job title. You might call the company president "Maxi" on the golf course or in an informal note, but "Rita Maxwell, President" would be more appropriate for a formal memo. Be specific and concise in your subject line. For example, "Clothes" as a subject line could mean anything from a dress code update to a production issue. Instead use something like, "Fall Clothes Line Promotion." Opening Segment The purpose of a memo is usually found in the opening paragraph and includes: the purpose of the memo, the context and problem, and the specific assignment or task. Before indulging the reader with details and the context, give the reader a brief overview of what the memo will be about. Choosing how specific your introduction will be depends on your memo plan style. The more direct the memo plan, the more explicit the introduction should be. Including the purpose of the memo will help clarify the reason the audience should read this document. The introduction should be brief, and should be approximately the length of a short paragraph. Context The context is the event, circumstance, or background of the problem you are solving. You may use a paragraph or a few sentences to establish...
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...The Kudler Fine Food Company will be having new registers installed in three of their stores. This is the main piece of information being communicated in the memo that was sent from Yvonne Reynolds to Brenda Wagner. Based on the criteria of organization, clarity, tone, and style this memo is not a very good example of what a memo should be. The organization of this memo is done in a way that you can understand that they are going to be getting new registers. However, the clarity of the memo makes it difficult to understand. Yvonne informs Brenda that the vendor of the new registers will give some training materials and train the company’s trainer. She then states, “We need to determine the best way to train the cashiers in the three stores, the management team in each store and the computer support specialists.” This makes is confusing to understand who is suppose to be doing the training in the store. It leaves questions as to why the vendor id training someone if it is then up to the stores to find a way to train the employees. The clarity also comes into question when Yvonne says to, “have someone evaluate the various means we could use to deliver the training and make a recommendation of how we should proceed.” This leaves Brenda to try to figure out where to look for someone and to figure out when exactly the training is suppose to happen. The tone and style are on the casual style for a business memo. The whole thing is typed in one paragraph that is not as informative...
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...DATE: January 12, 2012 TO: All Employees of Denver Branch FROM: Leonard Schwartz, Branch Manager SUBJECT: New Loss-Prevention System As you may have recently heard, lately we received news from the corporate headquarters of the company that it would be in the best interest of the entire company to pay more attention to matters of preventing accidents and any other safety-related measures that affect the workplace, including both office and field activities related to all types of jobs that we complete. Every single employee in each office at every branch needs to be ever mindful in this regard so that they are more efficient and effective in the daily performance of their everyday tasks that relate to their job responsibilities so that safety is always of paramount concern. With this goal of safety ever present in our minds, I believe the bottom line of the emphasis on safety could be considered to be the training that each of us receives in his first, initial weeks on the job as well as the training provided on a regular basis throughout each year of our employment with M-Global, so that we are always aware of how to operate in a safe manner. The training vehicle gives the company the mechanism to provide each of you with the means to become aware of the elements of safety that relate to the specific needs and requirements of your own particular job. Therefore, at this point in time I have come to the conclusion in the process of contemplating the relevance of the new corporate...
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...misleading expressions (euphemisms) such as “meet our Creator” which means death and “Policy of Disinformation” which means lying to the public. Weak phrases should be avoided also. Weak phrases are ones such as; “wealthy business person”, “Carrying a child” and “one year old boy”. Instead, what can be used are phrases such as “tycoon”, “pregnant” and “one year of age boy”. Police officers must NEVER discriminate because of gender. Neutral terms should be used to manifest, fairness and equality between sexes. Examples are; “If a woman drives” to “if a person drives”, “man-made” to “artificial” and “manpower” to “human power”. A memorandum is a note, or reminder that one wishes to preserve for future use. Its various tense forms may be done by shortening memorandum to memo. Memorandum is definitely singular while its plural form is memoranda. The tone of a memorandum from a subordinate must always be formal, whereas official of equal positions the...
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...You are a student mentor. A student is considering becoming a Certified Management Accountant (CMA) or Certified Internal Auditor (CIA) and asked you for advice. In response, write a formal memo that describes the careers of a CMA and CIA, how they differ, and how to choose between them. Here are two CMA and CIA sources: CMA website: http://www.imanet.org/ima_home.aspx CIA website: https://na.theiia.org/Pages/IIAHome.aspx You have to find two other credible sources. Meet the following requirements: * Use proper memo conventions: Memorandum To: [Tab in to create a straight alignment] From: ____________________________________________ Date: ____________________________________________ Subject: ____________________________________________ Remember that memos and letters differ. While letters include a salutation (Dear _____) and complimentary close (Sincerely), memos do not. * Use the full-block format—all lines left justified, single spaced, with a line space between paragraphs and one-inch margins all around. * Use the Times New Roman 12-point font. * Write between 300 – 600 words, not including the memo headers, the second-page header, or the references. * Use a second-page header: For this assignment use, Your last name, CMA or CIA/Page 2 [without the italics]. * Craft the subject line so it identifies the memo’s purpose and sets its tone. * Clearly organize the memo: * The introductory paragraph responds...
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...Business Writing Portfolio Name Professor Name Class Number and Title University Name December 11, 2000 Part I - Communication and Collaboration Strategy Step 1: Identify the target audience. The audience for the business letter includes Store Managers. The audience for the business memo is store employees. The audience for the e-mail message includes retail customers and the public. Step 2: Identify the communication types that will be used. For the Store managers, a business letter will be used. For Store employees, a business memo will be used. For retail customers and the public, an email message will be used. Step 3. Identify the appropriate communication styles for each audience. For the store managers, using a business letter, the style will be formal. For the store employees, using the business memo, the style will be persuasive. For the retail customers and the public, I will spin the message to the advantage of the store, while making them feel that they are not losing anything. Step 4. Write the communication. Step 5. Read and rewrite, as necessary. Step 6. Put it aside for a while. Come back to it and, if necessary, rewrite again. Step 7. Distribute message to recipients. Part II – Portfolio Item #1 – Business Letter John Doe 5555 Deer Way Anywhere, Anystate Anyzip December 11, 2009 Store Manager Store Name Store Street Address or PO Box Store City, Store State Store Zip Dear (Name of...
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...Business Memos A memo, short for the word memorandum, comes from the Latin word memorandus, which means, "to be remembered." It is a compact written message designed to help someone remember something. Unlike letters, the external communications of a company, business memos are an internal form of communication and it is standard practice to save them. Their objective is to deliver information or instructions and writing them in a sensible manner that the information is delivered with more meaningful note and its impact on its reader is also serious. Confined to a single topic, each interoffice, interdepartmental and company - wide memo becomes part of the institutional memory of an organization. They record daily activities and eliminate the need for time-consuming meetings. As historical documents they are often referred to when writing reports or resolving disputes regarding past activities. In short, they speed up the daily business of doing business; they keep people who need to be kept in the know, in the know. When a business organization designs an official letterhead it often also designs an official memo sheet, complete with a company logo featured at the top of the page. Besides having a professional look and feel, preprinted memo sheets often provide specialized information fields that accommodate specific procedures for expediting in-house communications. Memos Types 1. Informational Memos 2. Instructional Memos Informational Memos is an in-house...
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...Memorandum To: Management and staff of O’Charley’s From: Jacqueline Kinuthia Date: 7/28/2014 Re: Overhead Cost Confidential Problem: Over the past three months, the company has exceeded its proposed budget for this quarter. Most locations have reported an increase in associates’ turnover rate. The problem has a common key factor caused by under staffing. During the complete exit interview, most associates cited total burnout during their work shifts. An attempt to remedy this problem has been unsuccessful. New associates hired to correct this problem of maintaining a full staff at all shifts have turned most locations into a revolving door as the problem persists. Analysis: Each location has a set budget for hiring and retention of associates. A planned orientation for new associates is detailed, time consuming, and costly. During this training period the new associates are usually over burdened with filling in for an absent associate. In most cases the orientation is interrupted resulting inadequate training and education. Essential skills such as learning to deal with and handle difficult customers are not relayed. Proposed Solution: To improve the hiring and retention at these locations, the district managers held several meetings with their fellow associates. During the open forum, associates proposed ways to improve their workplace to make it more favorable. Most of the ideas proposed ranged from having uninterrupted work breaks, having a buddy system, an incentive...
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...Memo To: Edward Nelson, Executive Director From: Tabatha Monroe, Librarian Date: Monday, September 10, 2012 Subject: Request for Professional Development Funding I am writing this memorandum to request Kaplan College to sponsor a Business Writing course that I wish to enroll in at the University of Miami. I spend a fair amount of time at work communicating via emails, notes, letters, and reports and many of these documents are read by our internal and external customers. And I believe that a Business Writing course will improve not only my job skills, but productivity as well. In my current position as a librarian, I am responsible for communicating with students, faculty and staff members, publishers, and vendors about academic issues on a daily basis using email, memos, and reports. I also compose, edit and publish user guides with instructions on how to access and use various library resources. And I annually submit a report that provides details on how the learning resource center is complying with federal and SACS regulations. By focusing on the particular types of documents that I use on a daily basis, this course will help me to improve the skills needed to write and edit business documents that are concise, correct, and clear. This course will assist me in developing my business writing skills that will allow me to better meet the needs of this organization through effective communication. After this course, my productivity will increase...
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...LEGAL WRITING Prof. Gajić FINAL EXAM 1. Who can an attorney ask to prepare a brief? _________________________________ 2. Briefs should not be longer than one to two pages long and should be easy to read so that the reader does not have to spend much time understanding the reasoning of the case. T F 3. What are the two most important parts within the heading of internal legal memorandum? 4. The memo should begin with a statement of the issue, which is the legal question that the memorandum addresses. T F 5. The largest portion of the memo is the ______________ section. 6. The last section of the memorandum is the _________________, in which a brief summary of the memorandum is offered. 7. Name a few factors to consider when designing a law office space. What should be considered and offered to clients? _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ 8. Successful interviews require the right __________________ and _____________. 9. Describe a situation in which you are meeting with a client for the first time, how would you behave, approach him/her, guide the interview. _____________________________________________________________________ _____________________________________________________________________...
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...MEMO To: All Departments From Thrit Tuachob, Director of Human Resources Date: July 13, 2015 Subject: Revisions to Employee Wellness Program Because of the company’s rapid growth and because of continuing developments in the field, even employees with advanced scientific training are having trouble keeping up with new developments. EBG wants all employees, whatever their position, to be able to discuss with customers, at least in a basic way, the scientific concepts behind the company’s products and services. Beginning six month from now, January 13, 2015. EBG will offer basic, intermediate, and advanced courses in reading, writing, and math. Basic Program Overview The courses will be offered during work hours, employees will be paid for the time they spend in class. Books will be provided. Progress in these courses will be taken into account in employees’ quarterly performance reviews and annual salary reviews. There are some requirements and information for this course * Managers will evaluate employees and may recommend that employees take one or more of these courses. * Employees can choose to take a course or courses without their manager’s recommendation. * Homework and studying must be done on employees’ own time. Reimbursement Programs Employees who are beyond these basic courses but who need help in keeping up with scientific developments related to their work are encouraged to take courses at local universities, using...
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...DATE: January 12, 1996 TO: All Employees of Denver Branch FROM: Leonard Schwartz, Branch Manager SUBJECT: New Loss-Prevention System As you may have recently heard, lately we received news from the corporate headquarters of the company that it would be in the best interest of the entire company to pay more attention to matters of preventing accidents and any other safety-related measures that affect the workplace, including both office and field activities related to all types of jobs that we complete. Every single employee in each office at every branch needs to be ever mindful in this regard so that he is most efficient and effective in the daily performance of his everyday tasks that relate to his job responsibilities such that safety is always of paramount concern. With this goal of safety ever present in our minds, I believe the bottom line of the emphasis on safety could be considered to be the training that each of us receives in his first, initial weeks on the job as well as the training provided on a regular basis throughout each year of our employment with McDuff, so that we are always aware of how to operate in a safe manner. The training vehicle gives the company the mechanism to provide each of you with the means to become aware of the elements of safety that relate to the specific needs and requirements of your own particular job. Therefore, at this point in time I have come to the conclusion in the process of contemplating the relevance of the new corporate...
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...The writing in college composition classes and the workplace both rely upon Selected Answer: Correct a) organization & clear expression. Correct Answer: Correct a) organization & clear expression. Question 2 4 out of 4 points The three basic parts of a document in transactional writing are Selected Answer: Correcta. message-support-closure. Correct Answer: Correcta. message-support-closure. Question 3 0 out of 4 points How many functions of external and internal correspondence does your text identify? Selected Answer: Incorrect a) two Correct Answer: Correct b) three Question 4 4 out of 4 points Another word for template is Selected Answer: Correct c) macro. Correct Answer: Correct c) macro. Question 5 4 out of 4 points How many key types of basic communications from an institution to an individual does your text cite? Selected Answer: Correct d) three Correct Answer: Correct d) three Question 6 4 out of 4 points Collection letters, like other transactional communications, are constructed to get the desired Selected Answer: Correct b) result. Correct Answer: Correct b) result. Question 7 4 out of 4 points The three forms of business letters discussed in the text are Selected Answers: Correct Full Block Correct Semi-block Correct Simplified Correct Answers: Correct Full Block Correct Semi-block Correct Simplified Question 8 4 out of 4 points The correspondence that conveys information inside a single business...
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...Engineering-Masters, Inc. MEMORANDUM Date: Wednesday, July 1, 2007 To: Harold Johnston From: Isabel Higginbot Subject: Procedure for Handling Payroll Advances ------------------------------------------------- There is a new procedure (to reflect updated policies) for obtaining payroll advances. I believe that our employees will find an improvement over the old, confusing procedure. The new procedure is as follows: Procedure 1. Obtain Form PR-7, Request for Payroll Advance, form your supervisor. 2. Complete the form by filling in all the blanks in the Employee Section of the form. 3. Have your immediate supervisor approve your request by signing on the Supervisor Approval line. 4. Take the approved Form PR-7 to the receptionist in the Payroll and Benefits Office, Building Z, Room 1620. 5. Pick up your check from the cashier’s office, Main Building, Room 201 three working days after turning in Form PR-7. You must have your employee identification card with you to receive your check. 6. Sign the receipt form in the presence of the cashier’s office clerk. Policies The following policies govern the issue of payroll advances: 1. Payroll advances may not total more than 80% of an employees normal net pay for a payroll period. 2. Except in the case of a documented emergency, payroll advances are limited to one every two months. 3. Don’t try to cheat the system we will catch you every time. 4. Honesty is the best policy...
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