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Analysis of the services and learning tools provided by the centennial college library

Presented to Andrea Jacobs

Centennial College Progress Campus

Prepared by Marta Linares #300745152
Indleeb Chaudhary #300776102
Suganya Arichandran

December 8, 2015

Table of Contents Executive Summary 3 Introduction 4 Purpose of the Study 4 Sources and Methods 5 Background 7 Discussion of findings: 7 Usage of services and tools provided by the library: 7 Figure 2 Usage of tutoring 9 Awareness of the services and tools 9 Figure 3 Awareness of Tutoring 10 Student Satisfaction from services and tools 11 Figure 4 Student Satisfaction with printer service 11 Figure 5 Sitting capacity at library 12 Conclusions and Recommendations 13 Marketing Actions 14 Library Development Actions 14 Service-Delivery Actions 14 References: 15 Appendix A 16

Executive Summary In September 2011, Centennial College progress campus open the new Library to better assist with the increasing student population. The modern new library provides new technology with both in home and remote approach for digital resources, in addition to print and visual media collections. The library learning focused atmosphere is fully open, dynamic and physically adjustable to suit many needs. The goal of this study is to figure out the different services that are offered by the library, if the students effectively use the library resources and services and if not, find a way to improve the condition. Also, to find out the users satisfaction with the resources and services offered by the new library at progress campus. The end of the study shows that although students were fulfilled with the current services provided by the library, there are still some improvements that need to be made to help students with their academic success.
As a result of our analysis and

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