Responsibilities of Employer in claim SOCSO.

Step 1 Head of Department inform to Human Resources Department about all accidents or deaths of staff in the course of employment with the company.

Step 2 Human Resources Department submit the document to the SOCSO office.

Step 3 Human Resources Department Submit the photocopy of cover letter of claim to the Claimant and Supervisor as a proof of processing.

Step 4 If the Claimant does not satisfy with the decision made by SOCSO, appeal can be made to the Social Security Appellate Board by completing Form A.

Documents need to submit:-

1. Employment Injury Scheme 1. SOCSO Form 21 2. SOCSO Form 10 3. SOCSO Form PKS (F) 1 Pin 1/91 4. Original Police Report 5. Original Medical Certificate 6. Photocopy of Identity Card 7. Photocopy of Duty Roster / Punch Card 8. Photocopy of Salary Statement 9. Photocopy of SOCSO Monthly Contribution Report 10. Map of Place Accident Occurred

2. Permanent Disablement Benefit 1. SOCSO Form 10 2. SOCSO Form PKS (P) 6 Pin 1/91 3. SOCSO Form PKS (F) 1 Pin 1/91 4. Photocopy of Identity Card 5. Original Medical Report 6. Photocopy of Police Report 7. Written application for reference to the Medical Board

3. Invalidity Pension Scheme 1. SOCSO Form PKS (F) 41 Pin 1/91 2. SOCSO Form PKS (F) 43 Pin 1/91 3. Photocopy of Identity Card 4. Photocopy of Birth Certificate 5. Original Medical report 6. Photocopy of Salary Statement 7. Photocopy of SOCSO Monthly Contribution Report

4. Fatal Case 1. SOCSO Form 21 2. SOCSO Form PKS (F) 1 Pin 1/91 3. SOCSO Form PKS (F) 43 Pin 1/91 4. Photocopy of Identity Card 5. Photocopy of Duty Roster / Punch Card 6. Map of Place Accident Occurred 7. Original Police Report 8. Approval Letter for Funeral 9. Original Death Certificate 10. Photocopy of Beneficiaries I.C / Birth Certificate 11. Photocopy of Medical Report (if relevant) 12. Original Funeral Receipt 13. Photocopy of Salary Statement 14. Photocopy of SOCSO Monthly Contribution Report If the deceased employee does not leave any spouse or child, additional document required:- 15. Photocopy of Identity Card / Birth Certificate of every sibling 16. Photocopy of Identity Card of each parent or guardian or grandfather and/or grandmother

5. Survivor Pension Scheme (Death Due to Illness) 1. SOCSO Form 24 2. SOCSO Form 26 3. SOCSO Form PKS (F) 43 Pin 1/91 4. Photocopy of Appointment Letter 5. Photocopy of Salary Statement 6. Death Certificate 7. Marriage Certificate (if relevant) 8. Photocopy of Widow Identity Card (if relevant) 9. Photocopy of All Children Identity Card / Birth Certificate (if relevant) 10. Photocopy of Parents / Guardian or Grandparents Identity Card (if relevant) 11. Photocopy of Identity Card / Birth Certificate of the deceased employee (if relevant) 12. Photocopy of Birth Certificate of Younger Brothers and Sisters (if relevant)

9. SOCSO
9.1 What Is Social Security Organization (SOSCO)?
9.2 Compulsory Contribute To SOCSO
9.3 Wages Mean For The Purpose Of SOCSO Contribution
9.4 The Coverage Provided To an Insured Person by SOCSO Under ESSA 1969
9.5 The Invalidity Pension Scheme Cover and The Benefits Provided
9.6 The Coverage of Employment Injury Insurance Scheme
9.7 The Rate of SOCSO Contribution
9.8 The Responsibilities of an Employer
9.9 Interest on Contributions Due and Not Paid On Time by Employer
9.10 What About An Employee With Monthly Wages Exceeding RM2,000
9.11 Report an Accident and Make My Claim
9.12 Processing a Claim
9.13 Appeal

9.12 Processing a Claim
Incomplete application form results in late withdrawals payment.
If you fulfil the necessary requirements and the application forms and supporting documents are complete, SOCSO will undertake to : pay temporary disablement benefit (first payment) to injured employees within a month. pay permanent disablement benefit (first payment) and constant attendance allowance to all injured employees within 3 months. pay dependant's benefit (first payment) to dependants within 3 months. pay invalidity pension (first payment) or invalidity grant or constant attendance allowance to employees who qualify within a period of 3 months. pay survivor's pension (first payment) to dependants within a period of 3 months. pay funeral benefits to eligible dependants of deceased persons within 15 days.
State offices of the SOCSO are now empowered to process and settle compensation claims of less than RM20,000.
General compensation claims can be settled within 3 days, except for the specific ones which requires longer time to be finalized.