...9 Recommendations based on failed changes in Table 2: Change Model: Page 10 GSRTC and Kotter Page 11 Managing future change at GSRTC. Recommendations Page 12 Steps to Change: Page 13 Conclusion Page 14 References Introduction: This paper will reflect on the number of changes that Gujarat State Road Transport Corporation went through in response to two events, (1) Government of Gujarat to allowing competition (2) Paying back several years of unpaid wages to employees. These events would cripple Gujarat State Road Transport Corporation if it was not for dynamic changes. The changes that took place after these events proved to be unwelcomed by the employees resulting in a strike, again, impacting Gujarat State Road Transport Corporation. By reviewing this case and analysing change modelling literature, this paper discusses the implementation of Kotter’s eight step change model to assist in the success of managing change. In addition to Kotter’s linear model, Senge’s fifth discipline is suggested to assist build the foundations for a learning organisation. Combining a change model and a holistic learning organisation the rate of success will increase if managed and lead correctly. The success should be measurable in this case a lot of the changes are financially measured and can be recorded and monitored. Situation: Gujarat State Road Transport Corporation (GSRTC) was formed in 1960 as an off-shoot of...
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...CORPORATE RESTRUCTURING OF GUJARAT STATE ROAD TRANSPORT CORPORATION Professor Shubhabrata Basu wrote this case solely to provide material for class discussion. The author does not intend to illustrate either effective or ineffective handling of a managerial situation. The author may have disguised certain names and other identifying information to protect confidentiality. Richard Ivey School of Business Foundation prohibits any form of reproduction, storage or transmission without its written permission. Reproduction of this material is not covered under authorization by any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Richard Ivey School of Business Foundation, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2012, Richard Ivey School of Business Foundation Version: 2012-01-26 “All our efforts, exercises and future projections, so far, have come to not. We have to think it all over again. This new wage demand is a coup de grace for the corporation. I do not intend to preside over its demise.” - Rajgopal Raj Gopal (Rajgopal), IAS, 1 the vice-chairman and managing director of Gujarat State Road Transport Corporation 2 (GSRTC), was leaving the Sachivalaya 3 at Gandhinagar. In a rare display of solidarity, all of the registered trade unions (TU)...
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...Agenda for Action N. Ravichandran1 and M.V.N. Surya Prasad2 Abstract In this article, we examine in detail the reasons related to the declining operating and financial performance of Gujarat State Road Transport Corporation (GSRTC). The contribution of various environmental and governance issues related to the decline of GSRTC are identified. Based on the diagnosis, a detailed revival plan consisting of a set of actions to be undertaken by the management is proposed. The responsibilities of the government, the management, and the employees in implementing the revival plan are briefly discussed. This article concludes with set of strategic priorities that need to be examined by government in reviving GSTRC and other similar state-owned public utilities. 1 2 Faculty, Indian Institute of Management, Ahmedabad PGP (2004-2006), Indian Institute of Management, Ahmedabad W.P. No. 2007-03-05 Page No. 2 IIMA INDIA Research and Publications Introduction Gujarat State Road Transport Corporation (GSRTC) was formed in 1960 as an off-shoot of Bombay State Road Transport Corporation, with a purpose of providing an efficient transport facility to the travelling public of Gujarat state. Over a period of 45 years of its existence, GSRTC has recorded phenomenal growth on every physical...
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...9B11M113 CORPORATE RESTRUCTURING OF GUJARAT STATE ROAD TRANSPORT CORPORATION Professor Shubhabrata Basu wrote this case solely to provide material for class discussion. The author does not intend to illustrate either effective or ineffective handling of a managerial situation. The author may have disguised certain names and other identifying information to protect confidentiality. Richard Ivey School of Business Foundation prohibits any form of reproduction, storage or transmission without its written permission. Reproduction of this material is not covered under authorization by any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Richard Ivey School of Business Foundation, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2012, Richard Ivey School of Business Foundation Version: 2012-01-26 “All our efforts, exercises and future projections, so far, have come to not. We have to think it all over again. This new wage demand is a coup de grace for the corporation. I do not intend to preside over its demise.” - Rajgopal Raj Gopal (Rajgopal), IAS,1 the vice-chairman and managing director of Gujarat State Road Transport Corporation2 (GSRTC), was leaving the Sachivalaya3 at Gandhinagar. In a rare display of solidarity, all of the registered trade unions (TU) of GSRTC gave a call for strike...
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