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Submitted By mea13
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Lauren Lamotte |
7714 Lancer Ct | Niceville, FL 32578 | (850) 408-6789 | lauren.lamotte@us.af.mil
November 14, 2015

Linda Vinetti
Hiring Manager
Capriccio Software, Inc.
3556 Gen DeGualle Blvd
New Orleans, LA 70128

Dear Ms. Vinetti:
I read of your company’s need for a Linux Systems Administrator in the New Orleans area on Indeed.com. I will be returning to New Orleans after my military enlistment is complete, and I believe that I would be an excellent fit for the company. I have worked as an IT professional in the United States Air Force for over six years, with my last three years working as a Linux Systems Administrator, and I am confident in my ability to become a valuable member of your team.
I have an Associates degree in IT, and I am working towards by Bachelors degree in Information Systems Management. I am also professionally certified from Microsoft, Cisco, and CompTIA. As a Linux System Administrator, I have extensive experience in the following areas: * System Administration and Repair * Systems Installation, Configuration & Upgrading * Programming and Scripting * System Security, Backup and Recovery As a supervisor in the United States Air Force, I have experience working in teams, and I thrive under pressure. Additionally, I have excellent communication and interpersonal skills, which has enabled me to lead my fellow coworkers and mentor my subordinates.
It is my aspiration to work for a company with a reputation that is as outstanding as yours, and I would love the opportunity to interview with you in person. I will be in New Orleans from December 12th- 20th, and would be available to speak with you during that time. I will contact you within 1-2 weeks to see if you require any additional information regarding my qualifications.
Thank you for your consideration.

Very respectfully,
(hand written signature)
Lauren Lamotte

Enclosure: Resume Lauren Lamotte |
7714 Lancer Ct | Niceville, FL 32578 | (850)408-6789 | lauren.lamotte@us.af.mil
Career Objective
A position as a Linux System Administrator with a company that will utilize my IT skills and experience to meet business objectives and provide the best possible computer and systems administration, maintenance and support service.
Key Qualifications
Over 6 years experience in Information Technology; 3 years as a System Administrator for Unix, Linux, and Windows systems
Strong command over Linux OS; proficient in System Admin and Network Admin using Windows Server 2012
Vast Experience in the field of Computer Hardware, Software & Networking where Planning, Implementation, Administration and Troubleshooting are involved
Proven ability to create and deliver solutions tied to business growth, organization development, and systems/network optimization
Dynamic team player with exceptional communication and presentation skills
TS/SCI Clearance
Certifications
* Microsoft Certified Solution Associate, Windows System Administration, 2015 * CompTIA Linux +, Linux System Administration, 2014 * CompTIA Server +, Server Management, 2014 * Cisco Certified Network Associate, Routing and Switching, 2013 * CompTIA Network +, Network Configuration and Design, 2011 * CompTIA Security +, Network Security and Rick Management, 2010
Technical Summary
Operating Systems: RedHat Enterprise Linux, Unix, Windows
Hardware: Cisco switches and routers, Windows Servers, Dell or HP Servers/workstations, HP Thin Clients
Software: Windows/Linux OS, SQL Server Enterprise, Microsoft AD, Microsoft Office Suite, IIS and Apache, Remedy, Symantec Backup Exec, VMware VSphere, NetApp
Languages: C, C++
Protocols: DNS, HTTP, IMAP/POP3, SMTP, LDAP, DHCP, NAT
Professional Experience
System Administrator | United States Air Force | Eglin AFB, FL | 2012-2015
Managed Linux, Unix, and Windows systems that directly contributed to Air Force fighter pilots mission success
Provided technical support to over 4K customers on the military base, while maintaining 35 servers and 3 backbone switches
Managed 7 backup servers ensuring efficient data recovery in the event of a disaster
Built, upgraded, and deployed over 800 HP workstations to provide customers with the resources needed to complete day-to-day operations.
Administered and managed Active Directory Users and Groups accounts for multiple enterprise enclaves
Coached and mentored coworkers, performed system reviews, and inspected/assessed system procedures to ensure compliance to established standards
Spearheaded the creation of 35 work SOPs in order to give step-by-step guidance on IT procedures for new Airman
Help Desk Technician/Supervisor | United States Air Force | Ramstein Air Base, Germany | 2009-2012
Led a team of technicians in the development of the Virtual Enterprise Service Desk automation initiative, resulting in an Air force wide IT reduction of 50 percent, which saved the Air Force 15 million dollars per year
Contributed to the closure of 189,000 trouble tickets, which expedited the resolution of computer and network related issues for 850,000 Air Force Information Network Users, spanning 275 site across 12 Headquarters
Instrumental to ticket backlog reduction; directed a 4-personal crew that tacked 1K incidents, reducing ticket queues by 68% in less than 3 days
Led effort that denied unauthorized access to secure network; audited/disabled accounts—safeguarded $100M cyber-weapon system
Provided technical support to customers via telephone, email, and tickets
Analyzed and troubleshoot software and hardware issues for over 850,000 users
Oversaw timely resolution of application errors, resetting and unlocking network passwords, and network outages
Achieved Technician of the Year award in 2011
Education
* BS in Information Systems Management, Expected in Dec 2016 * University of Maryland University College Deans List 2013-2015 GPA: 4.0/4.0 * AS in Information Technology, 2013 * Community College of the Air Force GPA: 4.0/4.0

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