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Resume

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Submitted By followonepassion
Words 540
Pages 3
Thi Nguyen
10265 Sorenstam Drive, Sacramento, CA, 95829 followonepassion@gmail.com / (916) 538 8002
PROFESSIONAL EXPERIENCE
01/2014 – Present Office Assistant Manager, Tax Consultant ET Tax and Accounting Services, Sacramento, California * Answers incoming telephone calls for the purpose of screening calls, transferring calls, responding to inquiries and taking messages. * Distributes items within the site for the purpose of ensuring receipt to addressee. * Greets employees, visitors/guests in person or via telephone for the purpose of providing information, taking messages, and/or directing to appropriate personnel. * Maintains inventory of supplies and materials for the purpose of ensuring items’ availability. * Performs general clerical functions for the purpose of supporting office operations. * Processes a variety of documents and materials for the purpose of disseminating information in compliance with established administrative guidelines. * Receives a variety of items for the purpose of distributing materials to appropriate parties. * Responds to inquiries from a variety of internal and external parties for the purpose of providing information, facilitating communication among parties and/or providing direction. * Supports the Office Manager for the purpose of ensuring the efficient operation of the office. * Advised and informed the clients of any changes in tax laws or provisions. * Collected information from clients about income and taxable earnings. * Worked diligently during tax seasons to provide accurate tax return reports to clients ahead of deadline. * Verified forms prepared by other auditors to check for accuracy and mistakes. * Assisted clients in completing forms related to tax returns
08/2012 – 12/2013 Lead Anatomy Tutor, Demonstrator
Grand Canyon University – College of Arts and Sciences, Phoenix, Arizona. * Lead groups of tutors to demonstrated to lower college level students, high school students to describe the structures, functions, physiology, and pathophysiology of humans’ organs, muscles, bones, and vessels using human cadavers
07/2007 – 12/2010 Operational Manager Giant Pizza, Sacramento, California * Direct hire, train, and motivate a high performing team of eight employees to exceed consistently customer expectations. * Optimize productivity by continuingly evaluating workloads and strategizing employee schedule. * Quickly and affective resolve customer service issues and employee conflicts. * Maximize profitability by carefully controlling inventory levels. * Monitor overall business operations. Tally receipts and all bank transactions
EDUCATION
03/2016 – Present Western Governors University Master of Business Administration
01/2011 – 12 2013 Grand Canyon University – College of Arts and Sciences
Bachelor of Science in Biology with an Emphasis in Pre-Medicine
12/2008 – 10/2009 Carrington College of California
Medical Assisting Certificate
AWARDS
08/2012 – 12/2013 Member Participated Awards
Health Occupations Student of America – Future Health Professionals, Phoenix, Arizona
Involvement Awards
Health Occupations Student of America – Future Health Professionals, Phoenix, Arizona
12/2008 – 10/2009 Medical Assisting Program Honored Student
Carrington College California, Sacramento, California
VOLUNTEER EXPERIENCE
03/2013 – 12/3013 The Neighborhood Christian Clinic
Phoenix, Arizona * Performed administrative and clinical tasks to support work of physicians and nurses, prepared medications as directed by physicians
02/2013 – 12/2013 Hospice of the Valley
Phoenix, Arizona * Provided and helped patients with Dementia, Alzheimer’s disease, and end of life care under supervision of physicians, nurses, and staffs
02/2013 – 12/2013 St. Joseph’s Hospital and Medical Center
Phoenix, Arizona * Provided directional assistance and escort patients and their family through the hospital, supported nurses directly on patients cared units and assisted with special events

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