...Department. * Verbal not written descriptions were provided by engineering. * Supply Manager has no technical training. * General supply buyer handles technical items. * Expeditor attached to production spends over 50% of his time picking up items every day, also makes changes to specifications without approval and has too much authorization for his position. * Stock room is managed by a clerk with almost no supervision from the Expeditor to whom that position reports. * Stock room clerk could dispose of slow moving or deteriorated goods without approval. * No proper tracking of delivery receipts. * Long overdue payments are frequent and sizable discounts had been missed due to lack of receiving reports received by the Supply department. * In rush situation purchase orders are created by expeditor not the supply department. * Suppliers were delivering goods in rush situations without a signature from the supply manager. * Anyone in the company could initiate requisitions. * No formal signature policy. * No discipline actions for wrongdoing. The causes of the issues above are due to the following: * No formal structure of roles and responsibilities. * No formal policies and procedures. * No formal specifications on file. * The Expeditor has way too many functions and not enough time to devote to picking up and delivering goods as well as creating or changing specifications and writing confirming orders. * Although...
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...Part 1 China is a collectivist culture as a whole, meaning that they put group – family, school, work, or country – needs and goals ahead of their own. In general this translates into acting with decorum at all times and even subjugating their own feelings and opinions for the good of the group. In American culture, silence is frequently interpreted as agreement, however, in the Chinese culture an individual will remain silent rather than offer a dissenting opinion so as to make sure both parties save face. Face is an essential component of Chinese culture as the concept translates to honor, respect and good reputation. In order to successfully conduct business in China it is essential that the representative never lose face themselves nor cause the loss of face in others. The primary code of behavior and ethics in China is based on Confucianism, stressing duty, sincerity, loyalty, honor, piety and respect for age and seniority. “Through maintaining harmonious relations as individuals, society itself becomes stable (Kwintesssential, 2013).” Non-verbal communication is as important as verbal and provides even more pitfalls. In China a frown is interpreted as disagreement which can cause one party to lose face. Facial expressions, tone of voice and even posture are all examined to try to determine what someone feels. In America, eye contact is considered a sign that you are paying attention and care about what the person is saying. In China it is considered rude and...
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...There are currently no clear guidelines and procedures for the procurement process including a current process map. • There will be resistance to making the changes from various personnel regarding the change of roles and responsibilities. There may also be resistance from various personnel regarding the tightening of inventory control that will be implemented as his may be construed as a lack of trust. • Our expeditor is unable to carry out his duties of inventory control as effectively as possible due to much of his time being spent doing deliveries and pick-ups for parts. • Unless full control of Purchase Orders are undertaken by designated personnel we will continue to have problems with the 3 way matching process on accounts payable of PO, receiving document and invoice. Statement of Issues The issues that we are encountering include a lack of inventory control within our facility. The instance of the 2 micrometers going “missing” would not have happened had there been correct inventory control processes in place and these processes followed. Expeditor doing pick-ups and deliveries Poor Accounts payable record include...
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...Chapter 1 1) In today`s market, which of the following industries appears to have a need for project management? All industries have a need for project management 2) Which of the following is not one of the PMBOK Guide`s five process groups? Feasibility studies 3) Which of the following is normally not one of the traditional components of the triple constraint? Accepted by the customer 4) Which of the following is a potential benefit of using project management? Identification of time limits for scheduling 5) Which of the following functions of classical management is generally not performed by the project manager? Staffing 6) Which of the following is not an organizational stakeholder? Customers 7) Which of the following is not a product/market stakeholder? Creditors 8) Which of the following is not a capital market stakeholder? Unions 9) Which of the following is directly controlled by the project manager? None of the above 10) Successful project management requires a good daily working relations between project and line manager. True 11) Successful project management does not require that people understand how to report to multiple bosses. False 12) The project manager`s role as an integrator of activities does not include integration of activities necessary to: All of above are PM roles 13) The PM`s role with regard to interface management does not include interfacing: Between senior management and various external stakeholders 14)...
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...Secondary Education and Journalism 2008-2009 University of the District of Columbia Community College Hospitality Management, Communications, and Event Planning 2011-2014 Penn Foster University Online Paralegal Law Certificate and Associates Health Care Management 2014-present EXPERIENCE The Four Seasons Hotel, Philadelphia, PA Assistant Executive Steward 04/2014 – Present (Four Seasons Closing in 2015) • Payroll, Labor Management, Punch Edit Sheets, Inventory, Purchasing, Banquet Set Ups, Human Resources Bulletin Board Updates, Performance and Disciplinary Reviews, Scheduling Meetings, Attend Food and Beverage, Menu, Spec, Board of Ops, and Labor Meetings weekly, Storage Organization, Calendar Updates, Attendance Tracking, Set Sheets, Special Projects, Daily Department Line Up, Ordering supplies for five different departments, distribution of files, mail, supplies, orders, invoices, bills, etc… • Extensive Administrative duties include: revising all order guides and excel sheets, Lotus Notes Email and Calendar Management, creating monthly cleaning schedules, yearly calendar grid, keeping contact with vendors, creating monthly inventory sheets for Chemicals,...
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... Secondary Education and Journalism 2008-2009 University of the District of Columbia Community College Hospitality Management, Communications, and Event Planning 2011-2014 Penn Foster University Online Paralegal Law Certificate and Associates Health Care Management 2014-present EXPERIENCE The Four Seasons Hotel, Philadelphia, PA Assistant Executive Steward 04/2014 – Present (Four Seasons Closing in 2015) • Payroll, Labor Management, Punch Edit Sheets, Inventory, Purchasing, Banquet Set Ups, Human Resources Bulletin Board Updates, Performance and Disciplinary Reviews, Scheduling Meetings, Attend Food and Beverage, Menu, Spec, Board of Ops, and Labor Meetings weekly, Storage Organization, Calendar Updates, Attendance Tracking, Set Sheets, Special Projects, Daily Department Line Up, Ordering supplies for five different departments, distribution of files, mail, supplies, orders, invoices, bills, etc… • Extensive Administrative duties include: revising all order guides and excel sheets, Lotus Notes Email and Calendar Management, creating monthly cleaning schedules, yearly calendar grid, keeping contact with vendors, creating monthly inventory sheets for Chemicals,...
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...contact the expediter in ordering instead of going through the requisitioner. This in turn caused faulty paperwork on items leaving the stockroom and the books would start to get out of order. Another problem was that there isn’t enough communication between departments and this has led to drop in efficiency. Everyone claims they did their job correctly but there isn’t a paper trail to prove it. Assumptions: The supply manager had no technical training on the job which is highly technical in nature, it was assumed that he had a fair grasp of the engineering terminology used in the field and so she could handle the department. She definitely was dealing with as little as she understood and so the expeditor took over the procurement process bypassing the important part of the process. The expediter who was formerly one of the technicians in the production shop and had some technical training in the army but had no background in strategic procurement processes was often contacted on ordering problems, he was not following the requisition procedures. Defining the issue: The main issue and statement of problem here is the expediter performing several daunting roles for which he is not properly trained i.e. playing the role of engineering by substituting components from the stock room, and converting oral description into commercial specifications. He also played the role of...
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...EDUCATION: 05/2013 Executive MBA Candidate Texas Southern University Houston, TX 08/2001 Bachelor’s Texas State University San Marcos, TX 06/1995 HS Diploma Jack Yates High School Houston, TX EXPERIENCE: 05/2011-current Supply Chain Analyst (Independent Consultant) Dorf Ketal Specialty Chemicals & Catalyst Stafford, TX • Manage transition of Employee roles. Assist in creation and update of Oracle procedures and Employee desk manuals. • Manage transition of carrier selection to maximize on-time shipments. Track inbound and outbound shipments. Inform Customer Service/Supply Chain of delays. Work in cooperation with Customer Service, Freight Forwarders and Expeditors for shipment/delivery of material. • Review forecast for Catalysts and Chemicals and advise Inventory Replenisher of PO’s that need to be entered immediately. • Driving continuous improvement in on Logistics for the various modes of transportation: Truck, LTL, Rail, Ocean, and Air Freight. File claims with carriers. • Compile Special Instructions, develop lead-time requirements and material reference #’s from Customers and enter into Customer Master and Item Master. • Monitors and trained warehouses on Shipping/Receiving Processes. • Maintained Business Continuity Plan. 11/2009 – 05/2011 Ascend Performance Materials Order Management Analyst - Chemicals Houston, TX • Served as the...
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...Table of Contents EXECUTIVE SUMMARY 1 Introduction/Statement of Purpose ................................................................................................... 1 COMPANY DESCRIPTION 3 Location ............................................................................................................................................... 3 Capitalization ...................................................................................................................................... 3 BUSINESS CONCEPT 4 Concept Description and Statement .................................................................................................. 4 Sample Menu ....................................................................................................................................... 6 Design/Layouts .................................................................................................................................... 7 MANAGEMENT TEAM 8 Owner/Operator – Harry Stevens ..................................................................................................... 8 General Manager – Linda Jones........................................................................................................ 8 Kitchen Manager – Steven King ........................................................................................................ 9 Management Agreements ....................................................
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...Dixon Ticonderoga Victim of Globalization [pic] [pic] by Tapiwa Chibota & Clay Clifton Afro American Dixon Ticonderoga – Victim of Globalization Date: Class Name: Instructor Name: Contents Executive Summary 3 Situation Analysis 4 Research 5 Strategic Alternatives 6 Recommended Strategy 8 Implementation 9 Appendix 1 10 Appendix 2 11 Work Cited 12 Executive Summary “ We are moving rapidly away from a world in which national economies were relatively self-contained entities, isolated from each other by barriers to cross-border trade and investment; by distance, time zones, and language; and by national differences in government regulation, culture, and business systems.”(Hill, 4). The company was founded in the 1870 by Joseph Dixon as The Joseph Dixon Crucible Company. He introduced the No. 2 yellow pencil to the United Sates, and came to be the world’s largest dealer, and consumer of graphite world wide What began as a small business in Salem, Massachusetts with the discovery of graphite as a stove polish and an additive in lubricants, foundry facing, brake linings, oilless bearings, and non corrosive paint and manufactured lubricants soon expanded nation wide with annual revenues of a hundred million dollars and more. In 1982 Joseph Dixon Crucible merged with Bryn Mawr Corporation forming the Dixon Ticonderoga Company (www.dixonusa.com). However, in 1990 business was not as easy (refer to Appendix...
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...be increase more in the next few years. 1.1 Organizational chart of the company [pic] 1.2 Duties and responsibilities The President of Custom Gear is Mr. Roger Rhodes, the founder of Custom Gear. His responsibilities are: a) Contacts with some of the large customers b) Arranges financing needed by company c) Sits in weekly production meeting d) Discussing on problems like scheduling, employee and also production. The Engineer is responsible on: a) Design company’s products b) Procurement and maintenance of equipment c) Oversee the supervisor/foreman d) Attends weekly production meetings e) Spend most time on factory floor The Expediter: a) Review work in progress in the shop b) Select orders which are behind schedules and ensure they are treated on rush basis c) Looking for past due raw materials and lost orders The work force consists of 50 highly skilled or semiskilled employees which are managed through family type approach. 2.0 Problem Being Faced By Custom Gear i. Accepting...
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...Chapter 18 Production Planning and Control In any manufacturing enterprise production is the driving force to which most other functions react. This is particularly true with inventories; they exist because of the needs of production. In this chapter the relationship of production planning and control to work-in-process inventories is stressed. Objectives of Production Planning Control The ultimate objective of production planning and control, like that of all other manufacturing controls, is to contribute to the profits of the enterprise. As with inventory management and control, this is accomplished by keeping the customers satisfied through the meeting of delivery schedules. Specific objectives of production planning and control are to establish routes and schedules for work that will ensure the optimum utilization of materials, workers, and machines and to provide the means for ensuring the operation of the plant in accordance with these plans. Production Planning and Control Functions All of the four basic phases of control of manufacture are easily identified in production planning and control. The plan for the processing of materials through the plant is established by the functions of process planning, loading, and scheduling. The function of dispatching puts the plan into effect; that is, operations are started in accordance with the plant. Actual performance is then compared to the planned performance, and, when required, corrective action is taken. In some instances...
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...Chapter 18 Production Planning and Control In any manufacturing enterprise production is the driving force to which most other functions react. This is particularly true with inventories; they exist because of the needs of production. In this chapter the relationship of production planning and control to work-in-process inventories is stressed. Objectives of Production Planning Control The ultimate objective of production planning and control, like that of all other manufacturing controls, is to contribute to the profits of the enterprise. As with inventory management and control, this is accomplished by keeping the customers satisfied through the meeting of delivery schedules. Specific objectives of production planning and control are to establish routes and schedules for work that will ensure the optimum utilization of materials, workers, and machines and to provide the means for ensuring the operation of the plant in accordance with these plans. Production Planning and Control Functions All of the four basic phases of control of manufacture are easily identified in production planning and control. The plan for the processing of materials through the plant is established by the functions of process planning, loading, and scheduling. The function of dispatching puts the plan into effect; that is, operations are started in accordance with the plant. Actual performance is then compared to the planned performance, and, when required, corrective action is taken. In some instances...
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...TPV1 – CHAPTER 3 Management’s job is to support the vision of the company. Their role is to cut costs, increase productivity, increase revenues, and ensure that the requirements of upper management are met. Functional organizations are fairly common. These types of organizations are segmented by departments and their “functions. * In a true functional environment, all team members, including the project manager, report to their functional manager. * Project managers are sometimes simply called project coordinators or expeditors in a functional structure. A matrix organization model allows a project team to incorporate resources from around the organization regardless of which department employees may work in. * Weak matrix The functional managers have autonomy and power over the project team members. * Balanced The project manager and the functional manager have equal power and autonomy over the project team. * Strong matrix The project manager has autonomy over the project and the project team. Working in a Projectized Organization - In this structure the project manager works with complete autonomy over the project. The project team is on the project full-time and reports only to the project manager. Presenting the Project to Management * When you begin a presentation, you want to capture your audience’s attention. You want to hook them and reel them into your project idea. One of the most effective ways to do this is to start at the end. Tell your...
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...Effective Meetings Contents Planning Your Meeting Parliamentary Procedure Agendas Minutes Committees Role of Chairperson Meeting Personalities Effective Meetings is an update of the original resource package produced through the efforts of Karen Jensen and the Recreation Resource Development Section of the Department of Fitness, Recreation and Sport, [1982]. Disclaimer All information is believed to be accurate and reliable. We will make changes, updates, and deletions as required and make every effort to ensure the accuracy and quality of the information provided. However, the Province of Manitoba and Recreation Connections Manitoba assume no responsibility for any errors and are not liable for damages of any kind resulting from the use of, or reliance on, the information contained herein. Table of Contents Reasons for Ineffective Meetings ..................................................................................................1 Checklist ..........................................................................................................................................2 Types of Meetings ..........................................................................................................................3 Parliamentary Procedure ...............................................................................................................4 Tips for an Effective Meeting ......................................................................................
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