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Revision

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Submitted By tayladolman
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Info3 Ict Revision Guide[pic]

Table of Contents
Chapter One: Future Developments 5
Emerging Technologies 5
Benefits to Leisure from Technology Advances 6
Potential future uses of ICT 6
Implications of future developments of ICT 7
Issues surrounding the rapid development of ICT 7
Chapter 2: Information and Systems 8
What is an organisation 8
Structure of an organisation 8
Pyramid Structures 9
Horizontal Structures 9
How has the development of ICT affected the organisational structure 10
Activities within an organisation 10
Strategic Level of task 10
Tactical level of task 10
Operational Level of Task 10
Exchanging Information with External Bodies 10
Chapter 3: Types of ICT system 12
Common Ict Systems 12
Legacy Systems 12
Back office systems 12
Day-to-day working systems 13
Management Information Systems 13
Enterprise resource planning systems 13
Customer Relationship Management Systems 13
Decision Support Systems 14
Ecommerce systems 14
Chapter 4: Managing ICT 15
Organisation Size 15
Information Flow 15
ICT management and business strategy 15
Chapter 5 ICT Strategy 16
Factors Influencing a Strategy 16
Managing Information Assets over time 16
The Need for a Corporate Strategy 17
Upgrading Hardware & software 17
Standards 17
Chapter 6: ICT Policies 18
Ict Training Policy 18
ICT security Policy 18
ICT procurement Policy 19
Chapter 7: Legislation 20
Impact of Legislation on ICT policies 20
Developed Legislation 20
Copyright Designs and Patent Act 1988 21
Software theft 21
Health and Safety Legislation 21
Freedom of Information Act 21
Chapter 8: Developing ICT Solutions 22
Factors Contributing to a Successful Development 22
Factors that Contribute to an unsuccessful Development 22
Chapter 9: Developing Methods 23
Systems Development Life Cycle 23
The Need for Systematic Formal Methods: Project Management 24
Development Methodologies 25
Chapter 10: Techniques & Tools

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