...as the most challenging, part of your IT job is to consider adding new features and applications to your existing network. Part of the selection process for these additions is to first outline your own company’s business goals for the addition, and then ask vendors, in an RFP format, to give you information about their products and how they might best solve your new network addition. For this lab, you will be an IT manager that is selecting the best company that satisfies the business requirements outlined by your company in setting up a new call center. Remember this is subjective, so there is no one right answer. The way you decide to set up your evaluation matrix will be different from another’s matrix and that is OK. You will fill out the attached spreadsheet and write a short summary of how you made your decision; again since these are subjective it is important to point out how you decided to evaluate many of the important features. In order to work with this RFP problem, use the PBX-ACD side-by-side analysis document included in your iLab page. You will consider this information to be the compiled responses to your RFP from several of the top vendors. Have fun! Remember, you are an IT manager and your company is transforming its Customer Service Department into a Call Center facility. You have not had a call center facility as part of your internal network before, so this is all new to you. An Automatic Call Distributor (ACD) is a telephone facility...
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...How to Write an RFP for e-Learning Services Including a Customizable RFP Template What is an RFP? How can you narrow the list of possibilities before contracting for services? How can you ensure that your organization’s business needs will be met? One solution is to write and distribute a Request for Proposal (RFP) in the marketplace. An RFP is a document produced by a company seeking goods and/or services and distributed to prospective vendors. Vendors then provide proposals based on the criteria specified within the RFP. A well-written RFP will outline specific information about your organization, the services and products you need, and the specific requirements suppliers must meet in order to win your business. It forces your to identify your business and technical requirements. It also forces the vendor to state in writing to what extent they can meet your requirements. A written RFP increases market awareness of your organization’s needs, thereby increasing the competition to serve those needs and increasing the formality of the relationship between you and the supplier. In short, an RFP places you—the buyer—in control of the desired service levels and related requirements and lets potential vendors know up front that your most important concern is the level of customer service you will receive. Reasons to Write a Formal Request for Proposal • To increase competition for your organization’s money, which will increase the options and potentially could drive down...
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...with the next day’s forecast. This obviously was far from useful, and many individuals scoffed at such a preposterous solution to weather forecasting. However, with the introduction of computers by the late 1940s, the amount of time needed for the calculations was dramatically decreased. Suddenly, this model became very popular, and today it forms the basis for all weather forecasting. The point here is that it sometimes requires vision to see how an idea or technology could be used. This vision also applies to new technologies like wireless communications. Some users question why we should consider wireless technology when the existing wired system seems to work just fine. In this chapter, you will learn what it takes to convert the potential of wireless technology into a successful business reality. We’ll look at the steps needed to incorporate wireless technology into a business, and at the advantages and challenges that face business users who consider adopting this new technology. Advantages of Wireless Technology The advantages of incorporating wireless technology into a business are far-reaching and can positively impact an organization in many ways. In addition to the advantages already discussed in this book—mobility of data access, easier network installation, increased reliability, and better disaster recovery—wireless technology provides business-specific advantages, including universal access to corporate data, increased productivity, ability for customers to...
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...Request for Proposal UK‐1357‐14 Proposal Due Date – 04/17/14 Environmental Health & Safety Software‐Based Research Facilities Inspection and Recordkeeping System An Equal Opportunity University REQUEST FOR PROPOSAL (RFP) ATTENTION: This is not an order. Read all instructions, terms and conditions carefully. PROPOSAL NO.: Issue Date: UK-1357-14 RETURN ORIGINAL COPY OF PROPOSAL TO: 3/20/2014 UNIVERSITY OF KENTUCKY Environmental Health & Safety SoftwarePURCHASING DIVISION Based Research Facilities Inspection and 411 S LIMESTONE Title: Recordkeeping System ROOM 322 PETERSON SERVICE BLDG. Purchasing Officer: Joyce Holmberg LEXINGTON, KY 40506-0005 Phone: 859-257-9104 IMPORTANT: PROPOSALS MUST BE RECEIVED BY: April 17, 2014 @ 3 P.M. LEXINGTON, KY TIME. 1. NOTICE OF REQUIREMENTS The University’s General Terms and Conditions and Instructions to Bidders, viewable at www.uky.edu/Purchasing/terms.htm, apply to this RFP. When the RFP includes construction services, the University’s General Conditions for Construction and Instructions to Bidders, viewable at www.uky.edu/Purchasing/ccphome.htm, apply to the RFP. Contracts resulting from this RFP must be governed by and in accordance with the laws of the Commonwealth of Kentucky. Any agreement or collusion among offerors or prospective offerors, which restrains, tends to restrain, or is reasonably calculated to restrain competition by agreement to bid at a fixed price or to refrain from offering, or otherwise, is prohibited...
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...Enterprise Content Management Solution May, 2013 World Vision International STATEMENT OF CONFIDENTIALITY All information within this RFP, regardless of the communication form, is given in absolute confidence and may not be disclosed without written permission from World Vision International. Page 1 of 15 1. Introduction 1.1 Invitation to Bid 1.2 Information about World Vision 2. Project Background 2.1 Goals and Objectives 2.2 RFP Timetable 2.3 World Vision Contact 3. Instructions for Intent to Respond and Submitting Proposals 4. Required Written Response 4.1 Vendor Profile 5. Evaluation and Agreement Formation 5.1 Evaluation Criteria 5.2 Agreement Formation Appendix 1 Intent to Respond Form Appendix 2 Supplemental Material 3 3 3 4 4 6 6 6 7 8 11 11 11 13 14 Page 2 of 15 1. Introduction 1.1 Invitation to Bid World Vision International, together with its affiliated offices across the globe that make up the World Vision Partnership, (“World Vision”) invites your organization to submit a proposal for Enterprise Content Management solution strategy based on the specifications, requirements and terms and conditions set forth in this Request For Proposal (RFP). This RFP is intended to enable World Vision to identify a service provider to supply the afore-mentioned strategy. This RFP describes our current understanding of our global needs, however these needs are subject to change. 1.2 Information about World Vision ...
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...Introduction In this case, we study the problems that the Jefferson County School System, JCSS, incurred as part of a major data systems overhaul. The intended purpose was to provide a smooth transition and completely replace the old system that the JCSS had been using for many years. We can see that while the old system had many faults and shortcomings, one of the things people seemed to like the most about it was that they could have it tweaked to do exactly what they wanted it to do. The old system was an in-house system that relied upon the IT team constantly making changes to support users’ desires. While the overall process of submitting the a request for proposal, RFP, appears to be done well enough, it is only after the fact that we see that members of the selection committee did not take this serious enough and that more research and more detail were needed throughout the process. Background This Case Study provided very detailed background information on how this data systems migration came to fruition. For instance, we learn that when Dr. Greene was hired as the Superintendent of Schools, one of the first things he did was assemble a task force to analyze the current data system and make recommendations for the future. More specifically, this included the implementation of a purchased software package to meet their needs and to eliminate the programming staff. The Director of Data Processing, David Meyer, was infuriated that he was not included in this task force...
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...Boardman Management Group Request for Proposal LaTanya Powers CMGT 445 Application Implementation December 20, 2010 Paul Stokes Boardman Management Group is writing up a RFP, which is also known as a Request for Proposal. Boardman decided on developing an RFP so that it will help them bring in suppliers via a bidding process to obtain service for implementing or purchasing an updated word process application. In addition, the request for proposal helps Baderman clearly identify the risks and benefits of the procurement process. The below RFP includes the introduction of Baderman, the requirements of the system, and administration information. All of these key points will help Baderman decide which vendor is right for the job in implementing the word processing software application. Introduction 1. Description of company, including type of organizational structure Kelsey River surrounds Baderman Island Resort. In 1988, Baderman Island was made in an effort to redirect the Kelsey River. In order to help protect rare and endangered butterflies, 400 acres of botanical have been created on Baderman. The island has various restaurants and it contains three different hotels that satisfy everyone’s needs. Baderman Resort also provides unlimited activities and various entertainments that will fit every guests liking. In addition, Baderman provides conventional center that is designed to accommodate small to medium-sized...
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...that it can capture 10 times the amount of light, compared to the rest of the Smartphones in the market (“Nokia unveils two” 2012). This feature creates competitive advantage for the company as well as technological leadership. The 820 model featured also wireless charging however less impressive technology and a slightly smaller display (Stevenson, 2012) Customers have encountered problems with the phone software. Such as, Lumia 900, which is the flagship device for US, has been introduced with software bug, which prevents users from connecting to the Internet (“Bug hits new”, 2012). This has surely caused negative word of mouth for the devices, as well as disappointment for the owners of the Windows phone, it has surely affected European customer base as well. Apps that run on Windows phone are much less than those that Android and IOS offer for their customers. This is a huge problem for Nokia, as apps are really important for the Smartphone user. Nokia’s devices are offered in different colours such as green, red and yellow so the customers can customize the phone by their preferences. The devices are differentiated in the product part of the marketing mix. However it does not become clear whether the products are targeting any particular customer group from the physical or non-physical features. Distribution strategy Nokia is getting its products to the market through distributors. It mainly sells its Smartphone trough Mobile operators. The company does not own...
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...Request for Proposal Inventory Control System Blooming Tyler’s 123 Flower Street Miramar, FL 12345 Distribution List Samantha Smith (CFO) Lisa Panera (CIO) Alfred First (Marketing) TABLE OF CONTENTS 1. INSTRUCTIONS TO BIDDERS 3 1.1. General Description of Work 3 1.2. What Must Be Included with Bid 3 1.3. Schedule of Bid Period Activities 5 1.4. Location of Work 5 1.5. Pre-Bid Meeting 7 1.6. Owner Contact for questions 7 1.7. Pre-Award Surveys 7 1.8. Sealed Bid Requirements 7 1.9. Basis for Bid Evaluation 7 1.10. Ethical Standards 8 1.11. Responsibility for Surety Bonds 8 1.12. Proposal Format 8 1.13. List of Bidders 8 1.14. Letter of Acknowledgment 8 2. DESCRIPTION OF WORK 8 2.1. Engineering Contracts 9 2.2. Construction Contracts 9 3. PROPOSAL 10 3.1. Breakdown of Bid Price 10 3.2. Revisions and Extra Work 11 3.3. Escalation Formulas 11 3.4. Scheduled Completion Dates 11 3.5. List of Subcontractors 11 3.6. Key Supplier or Contractor Personnel 11 3.7. Length of Time Bid Is Valid 11 3.8. List of Bid Document Addenda Reviewed by Bidder 11 3.9. Notice of Conflicts or Errors in Bid Documents 11 3.10. Clarifications of Bids 11 3.11. Bidder Signature 12 4. SPECIFICATIONS AND DRAWINGS 12 5. SPECIAL CONDITIONS 12 6. GENERAL CONDITIONS AND CONTRACT AGREEMENTS 13 Appendix A 14 Appendix B 15 Supplier/Bidder List 15 Note: Click somewhere within your table of contents, press F9, select the “update entire table”...
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...Nokia’s move to review its distribution strategy has sent a frisson through the market. Despite its fall from grace as the world’s leading phone manufacturer to one lagging behind rivals in the smartphone race, this is a company that still packs a punch in the market. Coming hard on the heels of Stephen Elop’s arrival as its new CEO, Nokia’s joint venture with Microsoft for Windows Phone 7, and the appointment of new UK MD Conor Pierce, the distribution review is taken as yet another sign that the sleeping giant is about to awaken. Certainly the atmosphere at Nokia’s offices in London is anything but sleepy.Behind its sleek, minimalist Scandinavian façade, there is a distinctly industrial air about the place. James Kitto, Nokia UK’s head of retail sales, embodies this atmosphere, exuding a focused energy and dynamism. He is keen to make clear that this review is no window dressing operation. ‘We are reviewing the entirety of our distribution arrangements in the UK,’ he tells Mobile. Rapid market So what is driving this swingeing review? After all, it was barely three years ago that Nokia whittled its distributors down from eight to three – choosing Data Select and 20:20 Mobile as its b2c distributors and, for a while, Brightpoint as its b2b partner. Kitto says the move is partly driven by the pace of the industry. He explains: ‘It is very healthy, particularly as the market moves so rapidly, to invite partners and potential partners to talk about their capabilities...
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...Department of Finance 515 North Avenue New Rochelle, NY 10801 Howard Rattner Commissioner Tel (914) 654-2063 Fax (914) 654-2344 Writer’s Tel (914) 654-2353 Mark Zulli Deputy Commissioner City of New Rochelle New York REQUEST FOR PROPOSAL Specification No. 4731 CONSULTING SERVICES for DESIGN, ENGINEERING, PERMITTING and CONSTRUCTION COORDINATION of the CITY (FLOWERS) PARK ATHLETIC COMPLEX 1) INTENT The City of New Rochelle is soliciting proposals from qualified firms to provide consulting and engineering design services for the renovations and expansion of facilities located at the City (Flowers) Park athletic complex, located on Fifth Avenue, New Rochelle, NY. 2) PROPOSAL DUE DATE Proposals will be accepted up until 3:00 pm on December 12, 2007 in the Purchasing Office, City of New Rochelle, City Hall, 515 North Avenue, New Rochelle, New York 10801 and should be mailed to the attention of Mark Zulli, Deputy Finance Commissioner. Please include “RFP-NR-4731” on the outside mailing label of your response package. 3) OVERVIEW The project goals include the renovation/replacement, relocation, construction and expansion of five athletic fields within an existing athletic complex. The major change will be the relocation of the current 90’ baseball field, focusing on improved orientation with the creation of a regulation sized baseball stadium with lights, artificial turf, grandstands and a field house. Repositioning a lighted adult softball field to standard 300’ foul line dimensions...
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...in the attached Request for Proposal, (RFP 154:7-061) using Best Value Acquisition procedures. This RFP is being issued by the Virginia Department of Motor Vehicles (DMV) for the purpose of seeking solutions to address the requirements of the DMV CSI Systems Redesign effort as identified in the attached RFP. An original proposal, signed by your contractually binding authority, with 7 full copies and 2 redacted copies, must be received by DMV Contracts and Procurement Department no later than 3:00 p.m. local time on Tuesday, December 4, 2007. An optional pre-proposal conference will be held at DMV Headquarters, 2300 West Broad Street, Richmond, Virginia, Room 702, on Tuesday, October 2, 2007 at 10:00 a.m. local time. Please refer to RFP Section VII for additional information. All questions or inquiries regarding this RFP must be received by Wednesday, October 31, 2007 at 5:00 p.m. local time and must be submitted in writing exclusively to: Nancy M. Davis, CPPB, CPPO, VCO Contracts and Procurement Manager Department of Motor Vehicles Room 319 2300 West Broad Street Richmond, VA 23220 E-mail: nancy.davis@dmv.virginia.gov Fax: (804) 367-0046 All inquiries must be submitted electronically as indicated in the RFP. Please refer to RFP Section VII for additional information. No verbal inquiries will be accepted. From the date of issuance of this RFP until the selection of a Contractor is announced, all questions concerning any part of this RFP shall be directed to Nancy M. Davis. It...
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...Executive Summary The Internet has opened up a new horizon for trade and commerce, namely electronic commerce (e-commerce). E-commerce entails the use of the Internet in the marketing, identification, payment and delivery of goods and services. This paper highlights the status, statutes, potential and constraints to e-commerce development in Bangladesh. Both the statutory laws as well as the challenges in implementing them are discussed. Major legal, regulatory and institutional constraints to e-commerce are identified. The paper also lists specific policy changes aimed at bringing improvements to the legal and regulatory environment affecting e-commerce. Dimensions of E-Commerce The three dimensions of e-commerce are Business-to-Consumers (B2C), Business-to Business (B2B) and Business-to-Government (B2G). B2C e-commerce is unlikely to be of much use in the near future in Bangladesh because of low per capita income, a weak infrastructural and legal environment, lack of trust between business and consumers. B2C for cross border trade is also limited by the factors suggested for the domestic front. In addition, non-availability of international credit cards, foreign currency remittance restrictions, delays and informal payments at customs clearance even for small value and quantity items will discourage B2C. The B2B application already exists in the export sector of Bangladesh, especially in the Ready Made Garments (RMG) industry. RMG has the lion’s share of the...
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...Control System Just Seeds Unlimited Co. 4105 Stuart Andrew Blvd Unit #3 Charlotte, NC 28217 704.222.2222 Distribution List (TBD) Linnea L. Williams lwilliams.lwilliams@gmail.com PM598 – May 2011 TABLE OF CONTENTS 1. INSTRUCTIONS TO BIDDERS 5 1.1. General Description of Work 5 1.2. What Must Be Included with Bid 5 1.3. Schedule of Bid Period Activities 6 1.4. Location of Work 6 1.5. Pre-Bid Meeting 7 1.6. Owner Contact for Questions 7 1.7. Pre-Award Surveys 8 1.8. Sealed Bid Requirements 8 1.9. Basis for Bid Evaluation 9 1.10. Ethical Standards 10 1.11. Responsibility for Surety Bonds 10 1.12. Proposal Format 10 1.13. List of Bidders 12 1.14. Letter of Acknowledgment 13 2. DESCRIPTION OF WORK 13 3. PROPOSAL 15 3.1. Breakdown of Bid Price 15 3.2. Revisions and Extra Work 15 3.3. Scheduled Completion Dates 16 3.4. List of Subcontractors 16 3.6. Key Supplier or Contractor Personnel 17 3.7. List of Bid Document Addenda Reviewed by Bidder 17 3.8. Notice of Conflicts or Errors in Bid Documents 17 3.9. Bidder Signature 17 4. SPECIFICATIONS AND DRAWINGS 18 5. GENERAL CONDITIONS AND CONTRACT AGREEMENTS 18 Appendix B 21 Supplier/Bidder List 21 1. INSTRUCTIONS TO BIDDERS The following section entails information that Just Seeds Unlimited Co. requires of bidders when preparing the response bid proposal: 1.1. General Description of Work Provide Just Seeds Unlimited Co. with a fully designed solution for an inventory management system. The system...
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...Request for Proposal An Inventory Control System Just Seeds Unlimited Co. 4105 Stuart Andrew Blvd Unit #3 Charlotte, NC 28217 704.222.2222 Distribution List (TBD) Linnea L. Williams lwilliams.lwilliams@gmail.com PM598 – May 2011 TABLE OF CONTENTS 1. INSTRUCTIONS TO BIDDERS 5 1.1. General Description of Work 5 1.2. What Must Be Included with Bid 5 1.3. Schedule of Bid Period Activities 6 1.4. Location of Work 6 1.5. Pre-Bid Meeting 7 1.6. Owner Contact for Questions 7 1.7. Pre-Award Surveys 8 1.8. Sealed Bid Requirements 8 1.9. Basis for Bid Evaluation 9 1.10. Ethical Standards 10 1.11. Responsibility for Surety Bonds 10 1.12. Proposal Format 10 1.13. List of Bidders 12 1.14. Letter of Acknowledgment 13 2. DESCRIPTION OF WORK 13 3. PROPOSAL 15 3.1. Breakdown of Bid Price 15 3.2. Revisions and Extra Work 15 3.3. Scheduled Completion Dates 16 3.4. List of Subcontractors 16 3.6. Key Supplier or Contractor Personnel 17 3.7. List of Bid Document Addenda Reviewed by Bidder 17 3.8. Notice of Conflicts or Errors in Bid Documents 17 3.9. Bidder Signature 17 4. SPECIFICATIONS AND DRAWINGS 18 5. GENERAL CONDITIONS AND CONTRACT AGREEMENTS 18 Appendix B 21 Supplier/Bidder List 21 1. INSTRUCTIONS TO BIDDERS The following section entails information that Just Seeds Unlimited Co. requires of bidders when preparing the response bid proposal: 1.1. General Description of Work Provide Just Seeds Unlimited Co. with a fully...
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