...SR-rm-022 Daniel R. MacLeod BSA / 375 Jan 6, 2014 SR-rm-022 Riordan Manufacturing is a global manufacture of plastics ranging from Bottles to heart stents. The company employs 550 people all working to further development of their product. The company itself projects approximately $46 million annually. The company has established plants on many states here in the United States, as well having facility’s in China producing their product the company has a major research and development center located in California. The COO of the company has issued a service request for our company to analyze your Human resources department with the hopes of bringing a more state-of-the art technology to the disposal of all plants. This request labeled SR-rm-022 will take all forms of the HR and bring it in to one single intergraded application which will be the standard for all locations. The current Human Resources information system was implemented in 1992 which is 22 years old, and it is the hopes from Riordan Manufacturing that with today’s systems it will not only increase the productivity of the HR department but as well streamline it as well. The expected results as laid out in the service request SR-rm-022 has explicit instructions on the time line of this task, and must be completed within six months so the system can be utilized in the second Quarter of the upcoming year. So we are to define the business requirements of this development and support the objectives of the...
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...Service Request SR-rm-022 BSA/375 JUNE 21, 2012 * * * Hugh McCauley, COO * Hugh McCauley, COO of Riordan has sent a service request to us. The service request SR-rm-022 stats that Riordan wants to make improvement on their current HR tools. They are currently using a variety of HR tools and would want’s us create one integrated application. To do this we will have to do a system analysis of their current system. An analysis will be made with recommendations to upgrade and consolidate their system. * The service request is basically a project statement. This is a document from the customer who clearly states what the project should deliver and outline the high-level work required for completing this project * (SR-rm-022). Riordan Manufacturing has 550 employees worldwide and has projected earnings of $46 million. It is a fortune 1000 enterprise with $1 billion in excess revenues. It is wholly owned by Riordon Industries and based in San Jose , California. * . We will use the joint application design (JAD) for our system analysis, this should help keep the analysis efforts to a minimum. Fact finding is at the core of system analysis. Interviewing of individuals who understand the current system and any known issues, including future activities needed...
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...ervice Request SR-rm-022, Part 1 BSA/375 Service Request SR-rm-022, Part 1 Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. All though Riordan Manufacturing Industries is a Fortune 1000 enterprise and a global manufacturer of plastic they currently do not have an integrated system that brings all the sites together as one.Currently, there are three sites that they manufacture from in Hangzhou China, Pontiac, Michigan, and Albany, Georgia. Riordan’s headquarters are located in San Jose, California, here the research needed to maintain Riordan’s success is done. Riordan Manufacturing, like any company, would not be able to experience any success without their loyal customers and the company’s steak holders. The key stakeholders within the Riordan Manufacturing Company that I would gather requirements from first would be would be management. After the management I would gather information from the employees. No one knows a company better then its staff. I would hold a meeting with the entire staff to decipher what the company’s current business challenges and future requirements this will as help me identify the company’s current and future business process flow. Once this is done key requirements which were gathered during the focus group will be consolidated into what will be foundation of the new system Riordan Manufacturing Company. The analysis tool I would propose for this project would be...
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...SR-rm-022 HR System Analysis XXXX BSA/375 January 14, 2013 XXXXX SR-rm-022 HR System Analysis The SR-rm-022 service request calls for developing a new application for Riordan Manufacturing’s human resources department. According to the Apollo Group Inc. simulation (2011), Riordan Manufacturing wishes to, “Integrate existing variety of HR tools into a single integrated application. We would like to take advantage of a more sophisticated, state-of-the art, information systems technology in our Human Resources department.” In this paper I will address the key factors to analyze the HR system tools such as; Riordan key stakeholders, Joint Application Development, Use Cases, Process Models, Data Models, successful information gathering, and project scope. Riordan HRIS According to the Apollo Group Inc. simulation (2011), on the employee site under HRIS, the company’s HRIS was developed in 1992 and is a part of the financial systems package. It keeps track of the employees’ personal information, pay rate, personal exemptions for tax purposes, hire rate, seniority date, organizational information, and vacation hours. Changes to this information are submitted via special forms by the employee’s manager and entered into the system by the payroll clerk. Training and development records are kept in an Excel worksheet by a training and development specialist. Recruiters maintain applicant information for open positions, résumés are filed in a central storage area, and an Excel...
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...Riordan Manufacturing Service Request SR-rm-022 (Section 1) Seth Stafford BSA/375 May 11, 2015 Todd Feuerherm Riordan Manufacturing Service Request SR-rm-022 Riordan Manufacturing was established in 1991 by Dr. Riordan. He started this company in San Jose, CA where currently the corporate office is and where the Research and Development Department is located. Riordan is a global plastics manufacturing company that is now employing 550 people. The annual revenues are 46 million and they have plants in Albany, GA, Pontiac, MI, and Hangzhou, China. The plant in Albany produces plastic beverage containers. The one in Pontiac products custom plastic parts and the one in China produces plastic fan parts. Riordan Manufacturing is a subsidiary of Riordan Industries, Inc a global plastics manufacturing company that is a Fortune 1000 enterprise with revenues that will exceed 1 billion (Apollo Group, 2011, 2013). The C.O.O. of Riordan Manufacturing Hugh McCauley has submitted a service request SR-RM-022 the goal to improve the human resources information system. This request will affect all plant locations throughout the company. Riordan wants the system to be state of the art and will take advantage of the newest technology out there. The expected results will define the business requirements needed to me this proposed enhancement. The overall objective is to create a detailed system and an aggressive project implementation plan that Riordan Manufacturing can plan to utilize...
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...Service Request SR-rm-022, Part 1 Your name here University of Phoenix Online BSA 375 Insrtuctor Date Service Request SR-rm-004, Part 1 Riordan Manufacturing is an international plastics manufacturer that currently employs 550 people with projected annual earnings totaling approximately $46 million. The company is completely owned by Riordan Industries which is a Fortune 1000 enterprise with revenues of up to $1 billion. The company’s merchandises consists of plastic beverage containers that are produced at its plant in Albany, Georgia; custom plastic parts are manufactured at its plant in Pontiac, Michigan; and plastic fan parts are created at its facilities in Hangzhou, China ("Riordan Manufacturing", 2013). Hugh McCauley, COO of Riordan Manufacturing, wants to integrate the existing variety of tools in use into a single integrated application. I have received a request from Hugh McCauley to develop an approach to replace the current HRIS. The current system was created in 1992 ("HRIS", 2013). With a new and improved system, Riordan will be able to become much more efficient, save time, and most importantly, save money. An advanced human resource management system can improve the company. According to the Service Request SR-rm-022, Riordan plans to put into place many of the existing HR tools into one integrated application so the company is able to benefit from a more refined information system within the Human Resource Department. ...
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...Service Request SR-rm-022, Part 2 BSA/375 Service Request SR-rm-022, Part 2 The application architecture and design determines the possible technologies used by information systems as well as the information, data, process, interface, and network components. This is the framework for the over-all design of a system. Riordan’s team will now need to decide which hardware and software Riordan will be need for their system based on the requirements needed for the new HR system. This part is crucial in order to build a reliable application through System Development Life Cycle phases (SDLC) (Valacich, 2012). Riordan needs portability, therefore a thin client/server architecture can be used. This should allow for the system to conduct transactions via the internet thru employee’s mobile and desktop browsers. Incorporation of the updated HR system with the current software is a requisite. To meet system requirements for integration with employee desktop computers Riordan should use a client /server architecture. This a high tech system will allow better integration of hardware, and will handle the payload. This is because of the client/server architecture dependability, scalability, Efficiency, and readiness. The client/server architecture is only as good and secure as its operating system, this is why the upgrade to Windows Server 2012 operating system will happen. Windows Server 2012 capabilities range from (Microsoft, 2014): * Server Virtualization * Storage *...
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...Service Request SR-rm-022 By: Tammy Samooj BSA/375 October 13, 2014 Riordan Manufacturing is a worldwide Manufacturing company that employs 550 employees. It projects an annual income earnings of $46 million. Their plant that is operating in Albany, GA, produces plastic containers for beverages. Their plant that is located in Pontiac, MI, that produces plastic custom parts, whereas, the plant in Hangzhou, China produces plastic parts for fans. In San Jose, CA Riordan has its corporate office. The research and development office is located in their corporate office in San Jose, CA. Their Parent Company is Riordan Industries, INC. Riordan Industries, INC. is known as a Fortune 1000 company, which has revenues in excess of $1billion. (Apollo Group, 2013) Mr. Hugh McCouley, COO of Roirdan Manufacturing has issued a service request, SR-rm-022, stating he would like to be able to take advantage of state-of-the art, sophisticated information technology within their Human Resource Department. Mr. McCouley is desiring to integrate his existing HR tools into a single integrated application with using today’s existing tools within the HR system. This service request will affect all locations within the plant. The expected result of this request will define the business requirements for the development within the HR System that will support the objective. The objective is to create a system design and a project implementation plan which is required for project...
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...Service Request SR-rm-022 Kevin Page BAS 375 April 18, 2016 Susan Ferebee Service Request SR-rm-022, Part 2 Application and Process Design When designing the initial architecture for the application and process you will need to get the definitive interface that will interact with the business needs. This will be one of the most important parts of the program, this process will be essential throughout the System Development Life Cycle(SDLC). After reviewing the current architecture setup that Riordan is Using, I recommend altering their architecture to an N-Tiered design. N-Tiered “data applications are data applications that are separated into multiple tiers. Also called "distributed applications" and "multitier applications," n-tier applications separate processing into discrete tiers that are distributed between the client and the server” (Microsoft.com). Essentially this tier is the most consistent as well when factoring in the SDLC. The diagram at the end will demonstrate the following Application and Process Design for Riordan. Operational Requirements Riordan Manufacturing is one of the major companies that is growing in the industry. This requires most users to be mobile with a thin client server architecture could be used. It is easier to code the program or websites in HTML5. The system will then be able to work with the N-Tier view web based application or mobile apps designed for iOS, Android, or Windows OS. This will require most users to have mobile...
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...Service Request SR-rm-022 BSA 375 October 20, 2014 Service Request SR-rm-022 Riordan Manufacturing is a worldwide plastics maker utilizing 550 individuals with anticipated yearly income of $46 million. There is a plant in Albany, GA that creates plastic refreshment holders, a plant in Pontiac, MI that delivers custom plastic parts, and a plastic fan parts office in Hangzhou, China. The corporate office is in San Jose, CA alongside the organizations Research and Development Department. Riordan Manufacturing is a subsidiary of the guardian organization Riordan Industries, Inc. a Fortune 1000 undertaking with incomes in overabundance of $1 billion (Apollo Group, 2013). Mr. Hugh Mccauley, COO of Riordan Manufacturing has issued a Service Request SR-rm-022 to Smith Services Consulting Inc. coveting to incorporate the current mixture of HR devices into a solitary coordinated application utilizing today's current apparatuses as a part of the HR framework. This solicitation will influence all plant areas of Riordan Manufacturing. Riordan might want to exploit a more complex, state-of-the-workmanship, data frameworks engineering in their Human Resources division. The normal results will characterize the business necessities for the improvement of a HR framework to backing the target of this appeal. The destination is to make a point by point framework configuration and an undertaking usage arrangement needed to finish the venture. The venture ought to be finished in give or...
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...Service Request SR-rm-022 BSA357 January 29, 2014 Service Request SR-rm-022 Riordan Manufacturing an international plastics manufacturer employs 550 personal and has estimated annual earnings of $46 million. Riordan Manufacturing has a plant in Albany, GA that produces plastic beverage containers, a plant in Pontiac, MI that produces custom plastic parts, and a plastic fan parts facility in Hangzhou, China. Riordan Manufacturing’s corporate office is located in San Jose, CA along with the corporations Research and Development Department. Mr. Hugh McCauley, the current COO of Riordan Manufacturing has submitted a Service Request (SR-rm-022) to Smith Services Consulting Inc. requesting to combine the existing Human Resource (HR) tools into a single application using today's existing tools in the HR system. This request will affect all plant locations. Riordan Manufacturing is looking to benefit from a more state-of-the-art information systems in its HR department. The service request will include information gathering about what the new system should include, the current system needs to be analyzed, the information gathered needs to be verified, and the scope of the work needs to be determined. A. What key stakeholders in Riordan Manufacturing would you gather requirements from? To gather all the proper requirements for the new HR system all the key stakeholders within the Riordan Manufacturing must be asked. The key stakeholders are the upper management of Riordan...
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...Riordan Manufacturing SR-RM-022 June 16, 2014 Riordan Manufacturing SR-RM-022 June 16, 2014 Key Stakeholders Identifying the stakeholders that related to Riordan’s HR system project and determining how each individual’s interaction with the system and the company is essential to defining each member’s role in achieving the project’s objectives. The Stakeholders make up the team that will collaborate and delegate to define the requirements that will make the HR project a success. Riordan Manufacturing has a well-defined strategic direction and end goal that has been defined, providing the stakeholders with a specific goal to work towards. Riordan Manufacturing’s stakeholders for the HR systems project are: the President and CEO, the Chief Operating Officer, the Vice President of Research and Development, the Vice President of Sales and Marketing, the Director of Human Resources, the Vice President of Marketing, the Chief Financial Officer, the employees, and the floor managers. Every stakeholder has a very important role in the company’s strategic plan that will work to develop a successful HR system. Information Gathering Techniques Analyze Organization charts - This will provide an understanding of how the department functions and identify individuals that could provide insight into their daily task and system requirements. Conduct Interviews - The primary method of obtaining information during the preliminary investigation is the interview. The interviewing...
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...Service Request SR-RM-022, part 1 University of Phoenix BSA/375 6/18/2012 Bill Schuyler Service Request SR-RM-022, part 1 Hugh McCauley, COO of Riordan Manufacturing is requesting that all plant locations integrate the existing HR tools being used into a single integrated application. According to the service request, McCauley see’s a more sophisticated, state-of-the-art information system technology being used in the Human Resources department. To obtain these objective several pieces of information will be gathered using current employees as well as the system being used. A few different face to face interviews will be conducted with the HR department as well as surveys and questionnaires. There are several key stakeholders that will need to be gone to first in order to gather key requirements from. Upper management would be a good starting point being that all direction comes from the top. The current HR department themselves would be the next stop on the list to gather information from on the current system. Most recent employees hired vs. ones hired a while ago could be beneficial to compare best practice with how the HRIS tracks all the: * Personal information (such as name, address, marital status, birth date, etc.) * Pay rate * Personal exemptions for tax purposes * Hire date * Seniority date (which is sometimes different than the hire date) * Organizational information (department for budget purposes, manager's name, etc.) * Vacation...
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...Service Request SR-rm-022, Part 1 According to "Smith Services Consulting Incorporated" (2011), Riordan Manufacturing requests that we provide them with a “more sophisticated, state-of-the art, information systems technology” in their Human Resources department (SR Number, SR-rm-022). To ensure that we reach our goal, we will need to interview all of the key stakeholders and look at all the current systems that Riordan Manufacturing is using to consider what information will be required and needs to be collected. We have to make sure that we discuss the key factors and provide the best information to them in an effort to receive the required information back from the stakeholders. This will help get us the tools we need to create a project management system that will help us organize the information properly so that everything is covered. Key stakeholders in Riordan Manufacturing we would gather requirements from? To ensure success we would first start by collecting information from the very top of Riordan management, including; President and CEO, Dr. Michael Riordan; COO Hugh McCauley; Director of Human Resources, Yvonne McMillan. She will be instrumental in helping us know exactly what is expected of the new system, how it will be implemented, who made the request and what deadlines will need to be met. Next, we will gather information from the Director of Human Resources Yvonne McMillan, who directs and coordinates human resources activities. Her feedback will help...
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...Service Request SR-rm-022, Part 1 Clarence D. Spence BSA / 375 May 12, 2015 Charles Bocage Service Request SR-rm-022, Part 1 Riordan Manufacturing’s COO Hugh McCauley would like to merge the accessible selection of tools in use into a single integrated application. The business would also like to take advantage of the more advanced state-of-the art information systems technology that readily exists within the company’s human resources department. The information gathering techniques and the planned design methods that will be utilized will be outlined. The business requirements for the improvement of an HR system to maintain the intention of this request will also be defined. Significant points that will assist in making sure that the information required for this project is collected effectively will be identified and a thorough project plan will be produced. This plan will make available a list of all day to day tasks, resources, and a schedule coupled with a financial plan required to complete the project. Information Gathering Techniques and Design Method Developing a plan is important to Riordans success, it is very crucial to gather information from numerous sources to make sure the designed plan performs its intended application. Initiating the information gathering process will begin with an essential meeting with key management personnel, the end user and most important the IT staff to discuss the project. This business meeting will consist of a question...
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