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Riordan

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Submitted By teressa22
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January 6, 2010
Riordan Manufacturing

Riordan Manufacturing has placed a service request for all manufacturing locations to gain an overview about all existing software applications in Finance & Accounting, Sales & Marketing, Human Resources, Operations, Legal and Information Technology. All the listed areas within the organization are using various business systems of which each of them represents challenges. The organization is in an urgent need to identify what is needed to improve effectiveness in those areas.
The success of Craegmoor's newly remodeled rewards program was attributed to successful interoffice communication of the program, which included an email address, area briefings, submitted articles in the company magazine, as well as local and national press, and held an awards ceremony that recognized all nominees as well as the winner, which successfully communicated the value of its employees to the organization and promoted the organization as 'A great place to work' (Keating, 2007, p. 35).
Success of the new reward initiative was measured by a reduction of staff turnover of more than 30% in just two years. The annual company survey also identified several other areas that staff has noted other improvements including, employee's opinion of the organization, management and its competency, training, and praise and recognition. In order to maintain its success Craegmoor has committed to regularly assessing its reward and training initiatives to ensure that it maintains the progress it has made in staff turnover and improve its perception in the eyes of its current and potential employees (Keating, 2007, p. 35).
According to Dreher & Dougherty, 'Motivation is an important factor in understanding or predicting employee behavior (Dreher & Dougherty, p. 28). One of the goals Craegmoor set for its organization included increasing staff motivation to

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