Department 部门: Human Resources 人力资源部 Status状态:
Position职位: Director of Learning 培训总监 Date Prepared制定日期:
Place of work工作区域: Human Resources人力资源部
Job Overview职位概述: • Support hotel to achieve its business goals and improve guest satisfaction and employee satisfaction by providing all employees with effective and efficient training and development products and services. 支持酒店达到营运目标，通过为所有员工提供有效的培训和发展产品和服务，提高客人满意度和员工满意度。
Reports To汇报对象: Director of Human Resources人力资源部总监
Key Relationships主要联络对象: • Internal内部: Human Resource Staff, All Hotel Staff人力资源部员工、所有酒店员工 • External外部: Hotel Guests, Vendors, Outside Consultants, Schools & Colleges, Government Agencies酒店客人、供应商、培训机构、学校、政府机构
Qualifications任职资格: • Degree/University Education大学教育水平； • More than 3 years working experience in a Managerial position in 5/4-stars hotel. 四星/五星饭店三年以上管理经验 • Has been actively involved in Training of staff.积极参与过员工培训 • More than 3 years working experience as Training 三年以上的培训经验。
Skills Essential技能要求: • Oral and written English口头及书面英语 • Strategic Planning Skill战略计划技能 • Training Needs Analysis Skills 培训需求分析技能 • Program Development Skills项目发展技能 • Instructional and Facilitation Skills教学与组织技能 • Measurement and Evaluation Skills衡量与评估技能 • Multi-skilling concept多项技能理念 • Budgeting and Forecasting Skills预算及预见技能
Essential Job Functions首要工作职责: • Ensure training function is aligned with Ritz-Carlton Corporate standards确保培训职能与丽嘉总部标准一致 1. Ensure the communication between hotel and Corporate is efficient and effective.确保酒店和总部之间的沟通有效 1) Act as hotel’s main contact person with Corporate and other sister hotels in training and development function.担当酒店和总部及其它丽嘉酒店在培训和发展方面的主要联系人 2) Convey all Corporate initiatives, programs and standards related to
