...cards, cash or checks had been reduced due to the advancement of technology and emergence of e-Wallet. E-Wallet is an easy-to-use, convenient electronic prototype which acts as a secure global payment system by using only a mobile smartphone. This study is directed towards developing a model to explain the consumer's’ intention to adopt e-Wallet in the social context. It adopts Consumer Need for Uniqueness Theory based on the concept of Counter-Conformity Motivation (CCM) also known as Need For Uniqueness. Many researchers had explored the relationship of consumer’s intention to adopt on the technological usage context. However, little research in social context had been carried out. Therefore, this paper aims to examine the factors affecting the consumer adoption intention in social context. This paper found that CCM, self-identity and word-of-mouth (WOM) are the salient determinants in this study of knowledge of consumer adoption intention in e-Wallet. Keywords: e-Wallet, intention to adopt, counter-conformity motivation, need for uniqueness 1.0 Introduction According to the historical evidence, the first use of money is assumed to have started around 600 BC in term of coins (Davies and Davies, 2002). However, the world is evolving, due to the rapid change in technology. Most of the consumers have changed their ways of making bill payment. E-Wallet is the latest trend and phenomenon as the outcome of technology advancement (Patel,V, 2016). Not only that, Doan, N (2014,...
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...Counter Ads Name: Institution: Course: Date: Counter advertisement is made to make the consumers aware of the dangers and the harm a product can cause to them. In most cases, I have witnessed counter-advertisement utilized to create awareness of the possible negative influence that alcohol may cause to the consumers and other related issues. Such action will work effectively if done through the media in the form of printings or video broadcast. They counter advert can also be labeled with the product to make sure that everybody who buys that product has seen that label. The public health departments are increasingly using the counter advertisement to impact the good behavior among the consumers. There are those who argue that creating awareness of the side effects cannot be the appropriate means to pass the information via the mass media. The counter ads communication structure can be used for the promotion of a wide responsibility to perfect the challenges facing health. Initially, the normal advertisement promotes the policies and the product counters ads, on the other hand, promote only the views that are relevant by the health of the public. The key role played by the counter ads is to change the existing views that public health problems are the same as the personal health problems. The counter ads result to conflicts between various parties because they mix up health issues with the political and social issues. The acceptable strategies to carry out such counter advertisement...
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...Table of Contents 1.0 Introduction 3 2.0 Operations management and scope of operations management 4 2.1 Quality control 4 2.2 Stock management 4 3.0 Roles of Operations Manager 5 3.1 Guidance 5 3.2 Motivator 5 3.3 Improve overall performance of operation 5 3.4 Communication and Coordination 6 3.5 Financial planning 6 4.0 The strategic choice for location 7 5.0 Application of technology 8 5.1 Barcode system 8 5.2 Price checker 8 6.0 Process Strategy and Work Design 9 7.0 Floor Layout 10 8.0 Management of inventory 11 8.1 JIT system (Just in time system) 11 9.0 Commitment to Quality and Customer Satisfaction 13 9.1 Membership card 13 9.2 Promotions 13 10.0 Conclusion 14 11.0 Appendixes 15 Appendix 1 - Location of AEON Equine (A) (Google map) 15 Appendix 2 – Image of barcode (Self-taken) 15 Appendix 3 – Image of barcode scanner (Google) 16 Appendix 4 – Image of Price checker (Self-taken) 16 Appendix 5 - Image of floor layout (Self-made) 17 Appendix 6 - Tables of supermarkets directories (Self-made) 18 Appendix 7 - AEON member card (Google) 20 Appendix 8 - Points collection for AEON member card (Self-taken) 21 12.0 References 23 12.1 Website 23 12.2 Books 23 1.0 Introduction AEON Co. (M) BHD. is recognized as a top retailer in Malaysia. It was named as Jusco before its name changed to AEON. It was established on 15 September 1984 (AEON, 2012). It started as pilot store and continues to operate as superstore...
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...emphasized on the safe, legal and efficient operations of airlines that include training and scheduling programs of Flight Deck Crew in order to meet regulatory requirements that can perform quality operations in the efficient, safe and customer friendly manner. Specifically, trained staff in the department plays vital role ion the recruitment of new flight deck crew. The technical unit of the organization is effectively surveying new routes, their performance and other required operational data to flight crew in order to ensure safe ground operation and air to the consumers (Flight Operations). The operations of flight department are comprised of the following divisions: We can help you to write your essay! Professional essay writers Our writers can help get your essay back on track, take a look at our services to learn more about how we can help. ESSAY WRITING SERVICE ESSAY MARKING SERVICE PLACE AN ORDER Flight Training Operation Flight facilities Training Emirates Network Operation and Logistics Flight Performance Operation Flight Support Operation Flow of Orders for Goods and/or Services: Emirates Airlines serves number of services to their customers with...
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...with Michael Porter’s Competitive forces. Discuss the FIVE response strategies and the role Information System/Information Technology plays in implementing these strategies. August 2010 Question 6: Companies need to develop policies to deal with Michael Porter’s competitive forces. Suggest FIVE such policies describing how information technology can be used to implement each of these policies. Dec 2010 Question 1: a) Companies need to develop policies to deal with Michael Porter’s five forces. Identify five such policies. b) Describe how information Technology (IT) can be used to implement these competitive policies. Dec 2009 Question 7) A company can survive and succeed in the long run only if it successfully implements competitive strategies to counter the threats of Michael Porter’s five competitive forces. What are these five basic competitive strategies? Briefly discuss each of these strategies highlighting how it can counter the threats of competitive forces? Answer Porter's five forces analysis is a framework for the industry analysis and business strategy development. It uses concepts developed in Industrial Organization (IO) economics to derive five forces which determine the competitive intensity and therefore attractiveness of a market. This model for analyzing the different external competitive forces that effects an organisation and how information can be used to counter them. The five forces are: 1. Rivalry between existing competitors 2. Threats...
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...Contents Introduction 2 2 3 The Concept of System The Definition of Information System The Benefit of Information System Kolej Tun Ghaffar Baba: An Introduction Vision, Mission, Theme and Goal Organization Charts History 4 5 6 The Problem The Effective Counter Service The Effect to Organization 8 9 10 11 13 14 The Solution The Action Plan Conclusion Reference 1 | P a g e Introduction The Concept of System System is a group of components which related to each other and work together toward the same goal by taking the input and produce the output into one regular transformation process. An organization is also one of the examples of system which is comprised of components such as division, department, unit, human and other things. These component works together to achieve organization mission. System usually has 3 main functions. These functions are input, processes and output. Function Input Description It is involving the collection of elements which is include into the system to be processed. Raw material, energy, data and human is many more example can be identified as input. It’s involving the transformation process which converts input to output...
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...http://en.wikipedia.org/wiki/Counter-terrorism Counter-terrorism (also spelled counterterrorism) is the practices, tactics, techniques, and strategies that governments, militaries, police departments and corporations adopt to prevent or in response to terrorist threats and/or acts, both real and imputed. The tactic of terrorism is available to insurgents and governments. Not all insurgents use terror as a tactic, and some choose not to use it because other tactics work better for them in a particular context. Individuals, such as Timothy McVeigh, may also engage in terrorist acts such as the Oklahoma City bombing. If the terrorism is part of a broader insurgency, counter-terrorism may also form a part of a counter-insurgency doctrine, but political, economic, and other measures may focus more on the insurgency than the specific acts of terror. Foreign internal defense (FID) is a term used by several countries[citation needed] for programs either to suppress insurgency, or reduce the conditions under which insurgency could develop. Counter-terrorism includes both the detection of potential acts and the response to related events. Anti-terrorism versus counter-terrorism Further information: Detentions following the September 11, 2001 Terrorist Attack The concept of anti-terrorism emerges from a thorough examining of the concept of terrorism as well as an attempt to understand and articulate what constitutes terrorism in Western terms. In military contexts, terrorism is a...
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...505 CASE STUDY 3 MISSED OPPORTUNITIES Case Study 3: Missed Opportunities Due Week 9 and worth 200 points Read the case study titled “Missed Opportunities”, located in the online course shell. Write a four to six (4-6) page paper in which you: 1. Examine the pros and cons from the perspective of Crestview Hospital of the placement of its new billboard directly adjacent to Briarwood Medical Center. Interpret the reaction of customers and other community stakeholders to the billboard postings. 1. Use competitive marketing entry strategies to suggest the action that Briarwood Hospital should undertake to counter the messages in the new Crestview Hospital Billboard postings. 1. Recommend the marketing communication strategy or strategies that both Crestview and Briarwood Hospitals should employ. Justify why the Governing Board of both hospitals should take a proactive role in promoting and implementing effective marketing strategies. 1. Assess the value of the various marketing research tool(s) that Briarwood and Crestview hospital could use to promote effective marketing communication strategies. Justify your response. 1. Use at least five (5) quality academic resources. Note: Wikipedia and other Websites do not qualify as academic resources. Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. Include...
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...Aztec assignment 1. The role and importance of warfare in Aztec society. Role (warriors)- The Aztec empire was constantly expanding so it's no surprise that the Warriors and warfare is Itself played a very important role is the culture of the Aztecs. Aztec society was very inflexible and had a class system in which each class had a role specifically to support Aztec warriors. In saying this we can see Warfare was the main power force of both Aztec economy and religion.The military itself also played a huge role in Aztec society. The Aztecs were also extreme concerned about growing their slave labour trade and also capturing live sacrifices for their Gods. In order to maintain these two things and other resources they had to establish and...
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...so that I can give". Merchant Banking and Trade were the twin pillars of the business and the Group remained headquartered in Iran, until 1979 when it moved to Europe. The Group's activities span across three core areas: Investment Banking, International Trading and Global Investments. It also supports charitable and philanthropic activities across the world through the Hinduja Foundation. As part of its Global investments, the Group owns businesses in Automotive, Information Technology, Media, Entertainment & Communications, Banking & Finance Services, Infrastructure Project Development, Oil and Gas, Power, Real Estate, Trading and Healthcare. With operations across 37 countries, the Group employs over 72,000 people worldwide. Business Philosophy and Values * Firm believers in traditional family values, the Hindujas have all along striven to inculcate the family concept in their business enterprises. Every member of the Group is encouraged to practice the Vedic principles of work: 'Service with devotion' and 'willingness to see fulfilment of one's self-interest in the active promotion of the interest of the collective'. * Mutual trust, respect, cohesion and co-operation are emphasized as key organizational guidelines. At the same time, sound modern management practices are given primacy within individual companies of the Group and also at the corporate level. * Professionals are allocated independent charge of diversified activities....
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...JCPenney With the advance of technology and the development of society, the competition in industry is increasing intense. If there is no any innovation and just standstill for a company, it will be out of business quickly and be replaced by other competitors. Under this condition, every company wants to make wise strategy to gain profits and strength their competitiveness in the industry. Information technology plays an important role when companies develop strategy. Overview of the problems each company is facing For Sara Lee Bakery Group (SLBG), they delivered fresh-baked goods to their retailers directly. The delivery people needed to count at the retailer’s back door. But, these retailers wanted to reduce labor cost, they reduced the number of hours their back door is open. So, for SLBG, they need more trucks, more time to accommodate the limited door open time. Obviously, it will increase large amount of cost to do this. For Dell, Dell has a short delivery cycle after received customer’s order. Dell has a demand-pull value chain and it could decrease cost by not make too much computer ahead of schedule. However, HP’s local store availability and develops a number of unique features that are highly demanded by customers help HP to fight Dell for the top position successfully. For JCPenney, there was about 10% money they spend, half billion dollar goes transaction. The CEO of JCPenney thought this part of money could use to develop technology. Because of the utilization...
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...giving away your game Position alongside competitors instead of attacking head on. Don’t moon the giant – unless you want to lose. o Define the competitive space Change the paradigm by redefining standards for the market Segment the market and make focus the key to success Use first-mover advantage to build a market where you choose the rules o Follow Through Fast Stay focused and sequence growth to avoid becoming overextended Make maintaining internal alignment an early priority – before the challenges of growth emerge. Use partnerships to leverage resources beyond your immediate control. • Balance o Grip your opponent Design joint ventures and equity deals to co-opt or deflect the competition. Sell your services to opponent in order to stop them from developing competing capabilities on their own. Partner with (potential) opponents to strengthen your position in future competition while taking current or future rivals out of the game. o Avoid Tit for Tat Avoid escalatory moves that can drag you into a war of attrition or a...
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...The role of self-service technology within service retailing Since the beginning of time, commerce and trading has been at the center of society. As a vital part in the societal mechanism, commerce has evolved along with it. If in the beginning commerce involved an exchange between two people acting as the two parties, nowadays, in the era of technology, goods and services can be bought (or exchanged) without the physical existence of the seller. This is how e-commerce has begun, through the aid of self-service technology. According to Gable (1985), technology nowadays is changing rapidly. Retailing today is part of an era where top of the line technology is available for all and is developing fast, where companies make billions of dollars annually. The challenges in the retail section have never been greater. Consumption is increasing, despite the current situation of the economy worldwide. Expectations are rising and new market channels bring around new opportunities for retailers. However, with new opportunities comes a higher completion as well. A self-service technology is an object which allows every customer to interact with a self service software that puts the control into the hands of the customer. And there is no better example for this than the e-commerce mentioned above. The freedom to choose when, where, what, at what price to buy goods or services (think about planning your vacation and using the internet to make airplane, hotel or certain monument reservation)...
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...Logistics Information Systems Designers: Matthew Gugumuck Michael Mawyer Daryl Giggetts | Overview | * The goal of the Risk Management plan is to design and execute the implementation of various security policies and different counter-measures in the event of any type of risk, threat, and/or vulnerabilities against the organizations daily operations and sensitive information. By combining both hardware devices and software applications will boost the effectiveness of security and preventing unauthorized access and effectively repulsing attacks. | Authority/Ownership | * Any information and sensitive contents contained in this document has been planned and developed by DLA Logistics Information Service and in which is the rightful owner of this document. All materials contained within this document is considered CLASSIFIED and is also copyrighted by DLA Logistics Information Service (DLIS). Any wrongful use of such material and/or reference to this document without the rightful expressed and written consent of the owner(s) may result in criminal prosecution. | Sections contained in DLIS Risk Management Plan | * Risk Management Overview * Planning and Implementation of Risk Management * Key Personnel Roles * Risk Assessment Plan * System Analysis and Characterization * Threat Identifications * Vulnerability Identifications * Control Analysis and Planning * Organization Impact Analysis * Risk...
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...National Institute of Technology A Research Report on Customer Service of SBI vis-à-vis other Banks Internship Report submitted in completion of the requirement of Summer Internship at State Bank of India SME Branch, Civil Township, Rourkela Submitted by:- Under the guidance of:- Rasmita Sahu Mr. Prabir Chandra Sahu MBA Student Chief Manager Roll No- 312SM1017 State Bank of india School of Management SME Branch, Civil Township NIT, Roukela Rourkela May_2013 to July_2013 Certificate This is to certify that the project entitled “Customer Service of SBI vis-à-vis other Banks” which is being submitted by Rasmita Sahu, MBA Student, Roll No. 312SM1017, School of Management, National Institute of Technology, Rourkela - 769 008 (India), for the award of Degree of MBA by the School of Management, National Institute of Technology, is a record of bonafide research work done by her under my supervision. The results embodied in the project are new and have not been submitted to any other University or Institution for the award of any Degree or Diploma. To the best of my knowledge Rasmita...
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