An operating system (OS) is a collection of software that manages computer hardware resources and provides common services for computer programs. The operating system is a vital component of the system software in a computer system. Application programs usually require an operating system to function.

The major functions of an OS are:

-resource management,
-data management,
-job (task) management, and
-standard means of communication between user and computer.

The resource management function of an OS allocates computer resources such as CPU time, main memory, secondary storage, and input and output devices for use.

The data management functions of an OS govern the input and output of the data and their location, storage, and retrieval.

The job management function of an OS prepares, schedules, controls, and monitors jobs submitted for execution to ensure the most efficient processing. A job is a collection of one or more related programs and their data.

A job is a collection of one or more related programs and their data.

The OS establishes a standard means of communication between users and their computer systems. It does this by providing a user interface and a standard set of commands that control the hardware.

Wile cards are the symbols (? and *) which enables you to perform various operations on more than one files at a time. It provides a pattern to match for DOS commands.
? - A question mark in a filename or extension means upto one character/number/letter can occupy that position
* - An asterisk in a file name or extension means that any number of characters/letters/numbers can occupy that position. (maximum 8 characters/letters/numbers before . and maximum 3 after the dot).
Example:-

1. DIR *.*
2. DIR *.DOC
3. DIR a?.*
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A dot matrix printer or impact matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter. Unlike a typewriter or daisy wheel printer, letters are drawn out of a dot matrix, and thus, varied fonts and arbitrary graphics can be produced. Because the printing involves mechanical pressure, these printers can create carbon copies and carbonless copies. Each dot is produced by a tiny metal rod, also called a "wire" or "pin", which is driven forward by the power of a tiny electromagnet or solenoid, either directly or through small levers (pawls). Facing the ribbon and the paper is a small guide plate (often made of an artificial jewel such as sapphire or ruby [1]) pierced with holes to serve as guides for the pins. The moving portion of the printer is called the print head, and when running the printer as a generic text device generally prints one line of text at a time. Most dot matrix printers have a single vertical line of dot-making equipment on their print heads; others have a few interleaved rows in order to improve dot density. These machines can be highly durable, but eventually wear out. Ink invades the guide plate of the print head, causing grit to adhere to it; this grit slowly causes the channels in the guide plate to wear from circles into ovals or slots, providing less and less accurate guidance to the printing wires. Eventually, even with tungsten blocks and titanium pawls, the printing becomes too unclear to read. Although nearly all inkjet, thermal, and laser printers produce dot matrices, in common parlance these are seldom called "dot matrix" printers, to avoid confusion with dot matrix impact printers.