Ming Huang
2016/4/1

S.F. Express development in China

Abstract
SF Express emerging markets as China's express delivery companies, committed to improving the efficiency and improve the delivery of express transport service quality. The purpose of this study was to further investigate the impact of the SF Express in the different regions and SF Express courier services in China. The data collected is used to explain the purpose of the SF Express and stakeholders.

Introduction
S.F. EXPRESS in Guangdong, China was established in 1993, is mainly engaged in international and domestic express delivery business of Hong Kong enterprises. Initial business courier business today between Shun De and Hong Kong, with the increase in customer demand, S.F. EXPRESS service network extends to Zhong Shan, Pan Yu, Jiang Men and Fo Shan, S.F. EXPRESS is one of China express delivery industry's fastest courier companies. After ten years of development, S.F. already has more than 60,000 employees and more than 4,000 Taiwan-owned commercial vehicles, a more than 30 subsidiaries, more than 2,000 self-built outlets, service network covering more than 20 provinces, municipalities Hong Kong and Taiwan, more than 100 prefecture-level cities. To give customers better service delivery, SF still continue to invest heavily in strengthening the company's infrastructure, improve the technological content of equipment and systems, and improve the business skills of employees, their quality and sense of service to the most comprehensive network, most fast, best service to build the core competitive advantages, to create "good luck" this outstanding national brand, to become "the most trusted and respected speed transport company".

Theoretical background and research question
SF Express service purposes
SF will be targeted at the business philosophy, "customer success, to promote