...technological upgradation and training. * Launched a Bond Issue of Rs.92.13 crores in November 1996. * Maiden Public Issue of Rs.180 Crores in November 1996. * Introduced Tele banking facility of selected metropolitan centers. * Was awarded 2nd prize by RBI for it’s in-house journal “Dena Jyoti” in 2010-11 * Dena Bank received Rajbhasha Award in 2011-12 Dena Bank has been the first Bank to introduce: 1)Minor Savings Scheme. 2) Credit card in rural India known as "DENA KRISHI SAKH PATRA" (DKSP). 3) Drive-in ATM counter at Juhu,VileParle (west), Mumbai. 4) Smart card at selected branches...
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...A RESARCH REPORT On CUSTOMER SATISFACTION ON ATM SERVICES: A CASE STUDY OF DENA BANK At [pic] Submitted to (Jiwaji University, Gwalior) For the partial fulfillment of the award of Master of Business Administration (2007-2009) Submitted by (Shilpa Senger) [pic] Estd. 2002 Institute of Information Technology & MANAGEMNT DECLARATION This is to declare that the Research Report has been accomplished by me and being submitted in partial fulfillment of requirement for the award of the Degree of Master of Business Administration from institute of Information technology and management affiliated to Jiwaji University Gwalior This work has not been submitted by me anywhere else for the award of any degree or diploma. All sources of information are based on my on job training experience and lea Shilpa Senger MBA-4th Semester ACKNOWLEDGEMENT It is a great pleasure for me to put on records my appreciation and gratitude towards Mrs. Vandana Bharti (A.H.O.D. of M.B.A. Department) for his encouragement towards preparation of this report. I would like to express my deep sense of gratitude to prof. Preeti singh for giving me valuable suggestion and encouragement. I offer heart felt thank to my Parents, Brothers and all my friends for their moral support and...
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...BANKING IN INDIA Banking in India originated in the first decade of 18th century. The first banks were, The General Bank of India, which started in 1786, and Bank of Hindustan, both of which are now defunct. The oldest bank in existence in India is the State Bank of India, which originated in the "The Bank of Bengal" in Calcutta in June 1806. This was one of the three presidency banks, the other two being the Bank of Bombay and the Bank of Madras. The presidency banks were established under charters from the British East India Company. They merged in 1925 to form the Imperial Bank of India, which, upon India's independence, became the State Bank of India. For many years the Presidency banks acted as quasi-central banks, as did their successors. The Reserve Bank of India formally took on the responsibility of regulating the Indian banking sector from 1935. After India's independence in 1947, the Reserve Bank was nationalized and given broader powers. Early history The first fully Indian owned bank was the Allahabad Bank, established in 1865. However, at the end of late-18th century, there were hardly any banks in India in the modern sense of the term. The American Civil War stopped the supply of cotton to Lancashire from the Confederate States. Promoters opened banks to finance trading in Indian cotton. With large exposure to speculative ventures, most of the banks opened in India during that period failed. The depositors lost money and lost interest in keeping deposits...
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...Doc 73Q019 Convention on International Civil Aviation Iyaviationcivile intern Convenio sobre Aviacion Civil lnterna rpa~aa~ca ofi H UHH sgs&gd@& v"l'ff-y#F&&,'Y%LL ?r International Civil Aviation Organization Organisation de I'aviation civile internationale Organization de Aviacion Civil lnternacional MeWyHapo~Hag P ~ ~ H H ~ ~ U M a Iw a ~ c ~ o k O rpF asuaqm Doc 730019 Convention on International Civil Aviation Convention relative a Iyaviationcivile internationale Convenio sobre Aviacion Civil lnternacional This document supersedes Doc 730018. Le present document annule et remplace le Doc 730018. Este documento remplaza el Doc 730018. H~CTOFII~(M~ AOKyMeHT 3aMeHFleT DOC 730018. Ninth Edition - Neuvieme edition - Novena edicion - klwatine Aeemoe - 2006 International Civil Aviation Organization Organisation de I'aviation civile internationale Organization de Aviacion Civil lnternacional Me>y~ly~apo~HasI OPraHH3a4HFI ~ P ~ > K C ~ ~ HaBHauHH CKO~ FOREWORD This document contains the text of the Convention on International Civil Aviation, signed at Chicago on 7 December 1944 (hereinafter referred to as the "Convention"), in the English, French, Russian and Spanish languages. Each of these texts is equally authentic. The English text is the text adopted and signed at Chicago on 7 December 1944, amended as indicated below. The French and Spanish texts are the texts adopted by and annexed to the Protocol on the Authentic Trilingual Text of...
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