...organization undergoing an audit for PCI compliance? Include the documentation that would be required to prove compliance and describe in detail how you would review the documentation, conduct interviews and system demonstrations. Answer: Section 12 of PCI DSS audit deals with the maintaining a policy that addresses information security for all personnel, a strong policy helps the organization to ensure information security and through the awareness and dissemination of policies to the employees we can ensure that everyone is aware of their responsibilities and we can ensure sense of responsibility for securing the cardholder data. It has 11 major requirements, under the process which I will...
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...planning of ICT (Information and Communication Technologies)-based services, abbreviated as eServices, is a crucial task for the public as well as private sectors. Given a strategic project (or an initiative), a strategic planning process identifies the main alternatives, the key business/technical issues involved in each alternative, and helps in evaluation and selection of the most viable alternatives before initiating the project. To succeed, the strategic planning process must explore a large number of people, process and technology issues and eliminate surprises. This is not easy because the task of eservices planning in the digital age is considerably complicated due to the changing business and technical landscape and an ever-growing body of knowledge. This short tutorial gives a quick overview of the vast body of knowledge that entails a typical strategic ICT planning process and presents a conceptual framework for further exploration of this important area. 1. An Example – eServices for a City Ms Fran Kuye is mayor of a city with one million inhabitants, located in a developing country.She wants to use the knowledge gained from her MPA (Master of Public Administration) to transform her city to a “Digital City” that heavily relies on eservices to support its citizens. Her overall goal is to develop a 2 year plan that includes the following: First year, start with informational services on the web that deliver the information to the citizens over ...
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...My Personal Development Plan Table of contents Introduction Areas that need development Your strengths Your action plan Key contacts Resources Related guidance on businesslink.gov.uk 2 2 5 7 8 9 10 Created by Business Link December 16, 2005 9:53 AM If you would like to come back and see how much you have improved, or update your current list of actions, please visit My Information at businesslink.gov.uk My Personal Development Plan | Created for Sample User on December 16, 2005 9:53 AM © Crown copyright 2005 Page 1 My Personal Development Plan To help ensure success for your business, a company owner needs to have a broad range of skills relating to management and leadership. Based on your current role and situation, this tool has prioritised the most important areas that you need to concentrate on and will point you in the right direction for further advice and training Don't forget that as long as you have saved your plan online, you can visit the Business Link site at any time, update your plan and see how much your skills have improved This tool has been based on the National Occupational Standards for Management and Leadership. View the full standards at http://www.management-standards.org.uk Sa m pl Areas that need development Skills that need some development • Communicating • Decision-making • Leadership • Prioritising • Valuing and Supporting Others • Motivating You have lower scores for the skills needed in each of the following...
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...Projects, Operations, and Information Systems (2145) Discussion Activity #4 Instructions Basic Instructions: During Weeks 8 and 9, working in teams under the leadership of a student CIO and Assistant CIO, the section drafts an information systems management (ISM) plan for Acme Mexico City. In doing so, the section completes the work tasked as Assignment 4 in the Four Assignments Package to be found in Content/General Information. Additional Instructions: In view of our time constraints, this will be a draft ISM plan. Acme corporate headquarters will have standards, policies, and expectations with which Acme Mexico City (AMC) must comply. These may be hypothesized. Acme Mexico City will need to support both store-internal and -external IS needs Internal needs will include support of at least store Business processes and operations Decision mak ing by employees and managers Strategies to gain competitive advantage Human resource needs External needs will include at least: Reporting to Acme corporate Meeting Mexican and US government regulatory requirements Fulfilling supplier and customer expectations in this business sector in Mexico City Any format that logically and succinctly addresses that above needs may be used A sample IM (=ISM) plan for a health services organization follows below. It is deliberately for such an organization because: Health services is another important business sector supported by IM (ISM) I do not want you to simply copy a sample format, but rather to...
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...1 ITS1622 Enterprise Resource Planning (Sample Test 1) Sample Test 1 (Time: 1.5 hours) ITS1622 Enterprise Resource Planning Topics covered: 1. Business Functions and Processes 2. The Development of Enterprise Resource Planning Systems 3. The Implementation of Enterprise Resource Planning System 4. Implementation Challenge Q1. Within an ERP system package, name SIX functions that will be covered in Sales and Marketing Module. (6 marks) - Pre-sales - Sales order processing - Inventory sourcing - Delivery - Handle Billing - Payment Q2. Describe how each of the SIX functions in an ERP system package contribute to overall productivity of an organization. (12 marks) Pre-sales o Tracks customer contacts: provides the customer with a price quote Sales order processing • Uses the price quote to record items to be purchased; determines the sales price: record order quantities: configures quantity discounts: checks customer credit Inventory sourcing • Checks the inventory database to see if items can be delivered on time: updates the production planning database to avoid any shortfalls Delivery • Releases documents to the warehouse: item are picked; orders are packed and shipped Bill • Uses sales order data to create an invoice: updates accounting records: increases (debits) accounts receivable Payment • Accepts payment: decreases the customer’s accounts receivable balance with the amount of payment Q3. Give TWO typical problems that are common with manual sales order entry process...
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...Young Entrepreneur’s Business Plan Competition 2013 Guidelines Marty Strong Purpose The Young Entrepreneurs’ Business Plan Competition is sponsored by the Entrepreneurship Advancement Center and businesses throughout the area. The competition provides participants with an opportunity to develop and present a business plan to start a new business or to offer a new product or service within an existing business. Entrepreneurial business ideas are strongly encouraged. Participants will prepare a written business plan based on research and will request financing for the plan through a role-play interview. Eligibility • Any student attending high school may enter this competition. General Requirements • The competition will be completed in two parts: the written business plan and a presentation of the plan. • There will be two rounds. The preliminary round will be held at individual high schools. The final round will be held for the top winners from each participating high school. • The competition will be divided into two divisions: an individual division and a team division. Teams may consist of up to three students. • Students may compete in only one division and may enter the competition once per school year. • The “most original” business plan idea will receive additional recognition in the preliminary round at each school and in the final round. Important Dates • Students must register for the competition by the date determined for their...
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...Information Systems Audit Information Systems Audit An information system audit examines and evaluates an organization’s information systems, practices, and operations. The audit is designed to confirm that the information system is safeguarding the organization’s assets, ensuring data integrity, and performing in an efficient way so as to meet the organization’s goals. Information system audit plans seek to evaluate the robustness of the organization’s information system. Is the system available at all times when needed by the organization? What are the security mechanisms in place to ensure confidentiality and security of data? Is the information provided by the systems accurate? Audits of information systems may be initiated to address these individual specific issues within the overall IS environment. Information Systems Audit Program The elements of an information systems audit will address the effectiveness of controls in the following general areas: * Physical and environment review that includes physical property security, power supply, air conditioning, etc. * System administration review encompassing operating systems, databases, and system administration policies and procedures. * Application software review which is an encompassing examination of the applications being used by the organization as well as the access controls, authorizations, process flows, error and exception handling, and similar activities that effect software applications including...
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...M-MIS Comptroller of the Currency Administrator of National Banks Management Information Systems Comptroller’s Handbook May 1995 Management M Management Information Systems Introduction Background Risks Associated with MIS Assessing Vulnerability to MIS Risk Achieving Sound MIS MIS Reviews Examination Objectives Examination Procedures Internal Control Questionnaire Purpose MIS Policies or Practices MIS Development User Training and Instructions Communication Audit Conclusion Verification Procedures Table of Contents 1 1 3 4 5 6 9 10 17 17 17 18 19 20 20 21 22 Comptroller's Handbook i Management Information Systems Management Information Systems Background Introduction A management information system (MIS) is a system or process that provides the information necessary to manage an organization effectively. MIS and the information it generates are generally considered essential components of prudent and reasonable business decisions. The importance of maintaining a consistent approach to the development, use, and review of MIS systems within the institution must be an ongoing concern of both bank management and OCC examiners. MIS should have a clearly defined framework of guidelines, policies or practices, standards, and procedures for the organization. These should be followed throughout the institution in the development, maintenance, and use of all MIS. MIS is viewed and used at many levels by management. It should be supportive of the...
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... | |Module Title: |Systems Analysis & Design | |Programme: |Computer Science/Computer Science with Business Informatics | |Level: |Level 5 | |Awarding Body: |Plymouth University | |Module Leader: |Nikita Mazurov | |Format: |Systems Analysis and Design Portfolio Document | |Presentation: |No | |Any special requirements: |No | |Word Limit: |Between 1500-2000 words. | |Deadline date for submission: |Week 10, specifically: Wednesday, 12th August 2015, 12:00 pm (noon). | |Learning outcomes to be examined |Demonstrate an understanding of how business needs determine system design. | |in this assessment:...
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...opinions.” - Admiral Grace Hopper, USN 3 What is a Balanced Scorecard? Definition of BSC as a strategic management system Steps in a strategic management system: 1. Clarify and translate vision and strategy 2. Communicate and link strategic objectives and measures 3. Plan, set targets, and align strategic initiatives 4. Enhance strategic feedback and learning 4 Where Did the BSC Come From? A long time ago in a far away galaxy… Then (pre 1970s) Now (post 1970s) Industrial Revolution Financial Measures Tangible Assets Lagging Indicators (aka: outcome measures, historic measures) Information Age Financial plus non-financial Measures Non-tangible assets (invisible assets) Leading Indicators (aka: performance drivers, predictive measures) 5 The Balanced Scorecard Framework 6 The BSC reflects the balance between: Short and long term objectives Financial and non-financial measures Lagging and leading indicators (i.e., outcome measures vs performance drivers) External and internal performance perspectives 7 Some Generic BSC Measures Perspective Financial Customer Internal Business Learning and Growth Measure Return on investment and economic value-added Satisfaction, retention, market, and account share Quality, response time, cost, and new product introductions Employee satisfaction and information systems availability BALANCED SCORECARD PERSPECTIVES AND OBJECTIVES CUSTOMER - Customer Satisfaction - Effective Service/Partnership ...
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...Appendix C Sample Marketing Plan APPENDIX C Sample Marketing Plan This sample marketing plan for a hypothetical company illustrates how the marketing planning process described in Chapter 2 might be implemented. If you are asked to create a marketing plan, this model may be a helpful guide, along with the concepts in Chapter 2. The Executive Summary, one of the most frequently read components of a marketing plan, is a synopsis of the marketing plan. Although it does not provide detailed information, it does present an overview of the plan so readers can identify key issues pertaining to their roles in the planning and implementation processes. Although this is the first section in a marketing plan, it is usually written last. 1 Copyright © Houghton Mifflin Company. All rights reserved. The Environmental Analysis 2 presents information regarding the organization’s current situation with respect to the marketing environment, the current target market(s), and the firm’s current marketing objectives and performance. This section of the environmental analysis considers relevant external environmental forces such as competitive, economic, political, legal and regulatory, technological, and sociocultural forces. 3 C1 C1 Star Software, Inc. Marketing Plan 1 I. EXECUTIVE SUMMARY Star Software, Inc., is a small, family-owned corporation in the first year of a transition from first-generation to second-generation leadership. Star...
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...| | | | |FACULTY OF BUSINESS AND FINANCE (FBF) | Teaching Plan | |Unit Code & |UBEQ1123 QUANTITATIVE TECHNIQUES II | | |Unit Title: | | | |Course of Study: |Bachelor of Commerce (Hons) Accounting | | | |Bachelor of Business Administration (Hons) | | | |Bachelor of Business Administration (Hons) Banking and Finance | | | |Bachelor of Business Administration (Hons) Entrepreneurship | | | |Bachelor of Economics (Hons) Financial Economics ...
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...Appendix C Sample Marketing Plan C1 APPENDIX C Sample Marketing Plan Star Software, Inc. Marketing Plan 1 I. EXECUTIVE SUMMARY Star Software, Inc., is a small, family-owned corporation in the first year of a transition from first-generation to second-generation leadership. Star Software sells custom-made calendar programs and related items to about 400 businesses, which use the software mainly for promotion. Star’s 18 employees face scheduling challenges, as Star’s business is highly seasonal, with its greatest demand during October, November, and December. In other months, the equipment and staff are sometimes idle. A major challenge facing Star Software is how to increase profits and make better use of its resources during the off-season. An evaluation of the company’s internal strengths and weaknesses and external opportunities and threats served as the foundation for this strategic analysis and marketing plan. The plan focuses on the company’s growth strategy, suggesting ways in which it can build on existing customer relationships, and on the development of new products and/or services targeted to specific customer niches. Since Star Software markets a product used primarily as a promotional tool by its clients, it currently is considered a business-to-business marketer. This sample marketing plan for a hypothetical company illustrates how the marketing planning process described in Chapter 2 might be implemented. If you are asked to create a marketing plan, this...
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... | |Module Title: |Systems Analysis & Design | |Programme: |Computer Science/Computer Science with Business Informatics | |Level: |Level 5 | |Awarding Body: |Plymouth University | |Module Leader: |Nikita Mazurov | |Format: |Systems Analysis and Design Portfolio Document | |Presentation: |No | |Any special requirements: |No | |Word Limit: |Between 1500-2000 words. | |Deadline date for submission: |Week 10, specifically: Wednesday, 12th August 2015, 12:00 pm (noon). | |Learning outcomes to be examined |Demonstrate an understanding of how business needs determine system design. | |in this assessment:...
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...Appendix C Sample Marketing Plan C1 APPENDIX C Sample Marketing Plan Star Software, Inc. Marketing Plan 1 I. EXECUTIVE SUMMARY Star Software, Inc., is a small, family-owned corporation in the first year of a transition from first-generation to second-generation leadership. Star Software sells custom-made calendar programs and related items to about 400 businesses, which use the software mainly for promotion. Star’s 18 employees face scheduling challenges, as Star’s business is highly seasonal, with its greatest demand during October, November, and December. In other months, the equipment and staff are sometimes idle. A major challenge facing Star Software is how to increase profits and make better use of its resources during the off-season. An evaluation of the company’s internal strengths and weaknesses and external opportunities and threats served as the foundation for this strategic analysis and marketing plan. The plan focuses on the company’s growth strategy, suggesting ways in which it can build on existing customer relationships, and on the development of new products and/or services targeted to specific customer niches. Since Star Software markets a product used primarily as a promotional tool by its clients, it currently is considered a business-to-business marketer. This sample marketing plan for a hypothetical company illustrates how the marketing planning process described in Chapter 2 might be implemented. If you are asked to create a marketing plan, this...
Words: 4587 - Pages: 19