3.0 JOB ANALYSIS
A job analysis consists of a thorough analysis of the job duties and knowledge, skills, abilities and personal characteristics required for success in certain positions. Job analysis can be seen through the implementation in Walmart’s human resource management through the company’s organizational structure, which is a hierarchical functional structure. Walmart’s organizational design is centralized and hierarchical, with some level of decentralization. The hierarchical and centralized organizational structure refers to having central corporate headquarters that monitor and direct all activities in the organization. Corporate departments have jurisdiction over all the Walmart stores. Some degree of management decentralization also exists in the company. For example, each Walmart store has its own human resource department. Each store’s HR department has an HR manager to apply corporate HR strategy based on the unique needs of the individual store. This centralized organizational structure combined with partial decentralization is an acceptable concept. Centralization integrates Walmart’s organization so it functions as one entity. Decentralization makes the organization flexible enough to face new or emerging issues in the business. Thus, Walmart has clear and distinct definitions for every job position and level of the structure.
3.1 METHOD OF JOB ANALYSIS
Job analysis data can be obtained in several ways. The more common methods of collecting the data needed to analyse jobs are interviews, questionnaires, observation, and diaries. As a method of job analysis, Walmart applies matching approach which involving interviews and direct observation on applicants, employees and supervisors to determine issues needed. Walmart’s aim is to align the actual needs with available human resources and to determine possible the two.
3.1.1 INTERVIEW
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