SchmidtCo (A)
There are obvioulsy some major problems that need to be addressed before a recommendation can be made.
1. Poor History of Software providers in past, previous one went out of business soon after SchmidtCo aqcuired their product. increased volume and complexity of distribution, an independent consultant enhanced their original system which has many limitations and requires a lot of manual work
Late implementation, over budget, and bad qualtiy
2. DTech is mainly used in Europe / only 15 systems have been installed in the U.S
3. DTech is in the middle of their own integration / acquisition
4. Newly aqcuired consultants at DTech don't even know the DTech system that well
5. John promoting staff lay-offs as a result of the new system - (not exactley a great motivator)
6. IT consultant quiting and nobody to run the current system. ( due to being overloaded and acting as an assistant to DTech consultatnts)
7. Lack of time on John's part to devote to the new project that he is spearheading.
8. Poor / prolonged implementation process diverting attention away from day to day operations
9. System should have been installed earlier and before rapid product expansion
10. Fragmented implementation teams on both DTech and Schmidco (A) and consultants

--How these problems came about---
No one wanted the conversion they wanted to live with the old system. There were a bunch of wizzards and the longer they wait to imlement the more resitence they will have.
Their rapid growth much like Google's has caused them to stray from their mission
The company relies on reccommendations from their system becuase no one understands the system enough to challenge it.
The lack of support and training from DTech and the Implementations team
Network not secure or reliable

---How could they have been avoided---
Project manager should have an IT background or have