PENN STATE UNIVERSITY ABINGTON

Subject: Supply Chain Management Course Number: SCM 301
Topic: Final Exam Format: Part II
Instructor: Dr. Joseph Jang Due: In Class Exam Day/University Scheduled.

PLEASE ANSWER ALL QUESTIONS. USE EXAMPLES WHERE NECESSARY. EACH IS WORTH 5 POINTS

PENALTY FOR UNTYYPED ANSWERS: (-20 POINTS).

PENALTY FOR EVIDENCE OF TEAM ANSWERS (-50 POINTS ).

1. Compare and contrast domestic and global logistics operation.

2. Describe the logistics characteristics of a firm moving toward a globally integrated enterprise strategy. 3. Discuss how product variations, security and import constraints, and transportation uncertainty should impact global outsourcing and marketing decisions.

4. What justification of logic can be presented to support the placement of a warehouse in a logistic system?

5. In what ways can customer service performance be improved by incorporating flexible distribution operations into a logistical system design?

6. What is the functional aggregation paradigm and why is it important? Functional aggregation is the combination of logistics functions into a single managerial group. Increasing the integration of the group improve the overall knowledge in all areas of functions. Most companies are using a logistical information system to close the information gap that occurs in the traditional organization.

7. Distinguish between reliability and character-based trust. Why is character-based trust critical in collaborative relationships.
Reliability-based trust is based on perception of actual behavior and operating performance. Reliability is about past performance. It is based on the concept of previous performance such as consistently delivering product on time will earn trust of the other company.
Character-based trust is based on culture and philosophy. This