...Project Management Project and Programme Management Resources for Students Gower have teamed up with a major provider of project management training, ESI International, to bring you a range of project and programme resources to support your learning. Visit www.projectmanagement9.com and: • • • • Download white papers on topics as diverse as the project communication, project leadership, risk management and project troubleshooting. View professional project webinars from some of the leading presenters on project management covering topics such as: risk management, troubled project recovery, portfolio management, business requirements, earned value management, performance-based service contracting. Learn about the qualifications and development available from the PMI, Project Management Institute, the world’s largest non-profit professional association in project management. Link to further resources, professional bodies, news sites and more. These resources are designed to help you develop your learning on project management and start you on the road to professional qualifications or further development, once you have finished your degree or your current qualification. Visit www.projectmanagement9.com Project Management Ninth Edition DENNIS LOCK © Dennis Lock 2007 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise...
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...Dr. A. Robert Wasson has spent over 18 years in management consulting roles with A.T. Kearney, Strategic Decisions Group, Toffler Associates, and, most recently, Kalypso. His consulting focus has largely been across all aspects of the idea-to-commercialization process, ranging from analyzing future business environments for ideation activities in the fuzzy front-end of innovation, to designing and implementing new technology and product development processes, to developing business strategies for emerging new businesses. Bob led transformational consulting engagements utilizing megatrend analysis with Toffler Associates, implemented new product development and portfolio management processes while with Kalypso, and developed marketing and commercialization plans for clients with Strategic Decisions Group. Complementing his consulting experience, Bob has over 12 years of experience with Fortune 100 companies including Alcoa, Chevron, and the Continental Group, mainly in corporate new venture activities and R&D centers. The speaker provided insights into stage gate process and its significance in the role of new product development. In a new product pyramid strategic excellence, portfolio excellence and development excellence are the major drivers and development excellence could be achieved by complying to stage gate process. The main objective of stage gate process is to manage pipe lines and execute pipelines. The idea would be reviewed at every gate and go or no go...
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...Hardware Replacement Project This paper is a discussion concerning the upcoming hardware replacement project that is rapidly approaching the IT department with the implementation of a new CRM into our existing infrastructure to replace the less efficient version that we have currently in place. To do this correctly an important factor regarding the hardware must be addressed first, which is the cause for this project. The equipment that is currently in place has to be improved to support the upgraded functions that we wish to utilize with the updated CRM system. To properly implement this transformation we have to address all of the main variables possible with proper project management. Project Management Project Management is the application of knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time line constraints (Laudon, 2011). Within project management are these variables required for us to manage in order for us to complete a task like this successfully. The first variable that we must understand completely is the Scope, which defines the work that is or is not included in a project (Laudon, 2011). Understanding the scope is understanding what work will be required for the goal which is the proper implementation and function of the new CRM by upgrading the current IS infrastructure by replacing if necessary equipment that is deemed non-functional, obsolete, or incompatible with current operational standards or need’s...
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...MANAGING VIRTUAL PROJECT TEAMS A research project submitted to the faculty of San Francisco State University In partial fulfillment of the requirements for the degree Master of Business Administration by Bryan Rolf Trautsch San Francisco, California December 11, 2003 Copyright (c) 2003 by Bryan Trautsch. CERTIFICATION OF APPROVAL I certify that I have read VIRTUAL PROJECT MANAGEMENT by Bryan Rolf Trautsch, and that in my opinion this work meets the criteria for approving a research project submitted in partial fulfillment of requirements for the Master of Business Administration degree at San Francisco State University. ________________________________________ Dr. Robert C. Nickerson Professor of Information Systems ________________________________________ Dr. Sam S. Gill Professor of Information Systems ABSTRACT MANAGING VIRTUAL PROJECT TEAMS Bryan Rolf Trautsch San Francisco State University Fall 2003 The purpose of the project is to explore the communications and collaborations issues associated with managing virtual project teams. In order to establish a better understanding of the problem, the paper evaluates virtual teams against more traditional collocated teams to provide some background and depth to the research. The method used in the research was in the format of a questionnaire consisting of six questions. The questionnaire was delivered via e-mail to various project managers with virtual project team experience dispersed through...
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...Project Management Jo Anne Bishop Ashford University Project Planning and Management BUS611 Dr. Caroline Howard October 14, 2012 Project Management Effective project management is crucial to the success of any project regardless of the size or complexity. Project management experts Karen Tate and Paula Martin said, “Trying to manage a project without project management is like trying to play football without a game plan” (Martin & Tate, 2001, pg 9). Project managers have a difficult job. Their jobs are often times made more difficult by the dynamic environment in which they must work. Project managers must take a project through the entire project management life-cycle, from an idea to a fully developed deliverable. While the job is difficult, there are many tools and processes that have been developed to assist in project management. While they are responsible for the leadership of the project, they have many, such as the project sponsor and project team members, who are there to assist them in ensuring the job gets done. In addition to the personnel who will help him, there are many different project management tools as well. Project scope, work breakdown structures, contingency plans and project management software are all tools that, if used properly, can ensure that a project can be completed within time and budget. Project management is not an easy job but if a project manager understands his project and his roles and responsibilities along with the...
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...Assignment 2 for CSG 2344 project methods and professionalism Stage 1-----Due day: 28th March Works: 1. Title page 2. Executive summary 3. Table of contents 4. Glossary of terms 5. Introduction 6. Assumptions 7. Scope management and work breakdown structure 8. Stage 1 progress report (The form is in the blackboard) Stage 2-----Due day: 11th April Works: 1. Stakeholder analysis table 2. Risk management: a. Risk Assessment Table, original and final b. Explanation and justification of all differences (or lack of) between the original and the final versions 3. Human management: a. Table showing the required human resources for the Project Team 4. Stage 2 progress report Stage 3-----Due day: 2nd May Works: 1. Procurement Management a. Table showing: ▪ all goods and services that need to be procured ▪ where they should/could be procured from ▪ when they are required ▪ duration of the contract (if applicable) ▪ approximate costs 2. Communications Management a. Stakeholder Management Strategy Table b. Stakeholder Communications Analysis Table 3. Quality Management a. Table showing your quality plan which must include identifying relevant, specific, quality assurance tasks and quality...
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...External company is called the outsourcing company Project overview The objective of this project is to research about outsourcing various services to an external company. The external company is called the outsourcing company. This research is based on outsourcing call centers of Dell Computers. Dell Inc. is an American multinational information technology corporation based in United States, that develops, sells and supports computers and related products and services. The company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide. Dell Computer's strategy was built around a number of core elements: build-to-order manufacturing, mass customization, partnerships with suppliers, just-in-time components inventories, direct sales, market segmentation, customer service, and extensive data and information sharing with both supply partners and customers. Through this strategy, the company hoped to achieve what Michael Dell called "virtual integration"—a stitching together of Dell's business with its supply partners and customers in real time such that all three appeared to be part of the same organizational team. Outsourcing Outsourcing can be defined as the contracting out of business function(s) to an external, provider. The ability of businesses to outsource to external companies outside the nation is referred to as offshoring or offshore outsourcing. Outsourcing is done for various purposes. Business organizations...
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...How to Create an Effective Change Management Plan Prosci's Change Management Toolkit is one of the most comprehensive guides for managers, project teams and consultants involved in change management. The toolkit includes detailed planning templates, readiness assessments and guidelines for building executive sponsorship and managing resistance. Templates include communication plans, training plans, sponsor roadmaps, coaching plans and resistance management plans. Based on research with more than 700 companies, The Change Management Toolkit is a leader’s guide that contains templates and guidelines to help you effectively employ change management and write a complete and professional change management plan. Assessment tools and implementation guidelines will help you implement an effective change management strategy.The Change Management Toolkit enables you to: * Manage the people side of change, not just the business side. * Develop a change management strategy for your project. * Create a communication plan. * Actively manage resistance to change. | Toolkit elements: * Change management overview - what is change management, why is it important, what can I do to manage change effectively * Assessments - tools for evaluating your change and your organization's readiness for change * Templates - critical document templates for planning and executing change management - provided on CD-ROM * Theories and perspectives - a practical discussion of change principles...
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...TOTAL QUALITY MANAGEMENT (TQM) AND QUALITY CULTURE Total Quality Management (TQM) is a management approach that originated in the 1950s and has steadily become more popular since the early 1980s. What is the definition of TQM? A core definition of TQM describes a management approach that centres on meeting customer requirements by achieving continuous improvement in products. In simplest word, under TQM the company continually strives to be better through learning and problem solving. There are six key features of TQM as stated below:- 1. Total quality management is organization-wide. To be effective in improving quality, TQM must be supported at all levels of a firm, from the highest executive to the lowest-level hourly employee. TQM extends the definition of quality to all functional areas of the organization, including production, marketing, finance, and information systems. 2. Total quality management is customer-driven. Quality is defines when meeting or exceeding the customer expectations which TQM recognizes a perfectly produced product has little value if it is not what the customer wants. Thus, customer satisfaction is seen as company highest priority. Since taste and preferences of customer always change then, it is quite difficult to determine what the customer wants are. Hence, the company needs to continually gathered information in order to stay tune with the customer wants. 3. Total quality involves empowerment. All employees participate in working...
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...Q1: Is the decision to build a new airport at Denver strategically a sound decision? http://www.allfreepapers.com Denver was the fifth largest airport in the country. Due to recent growth and projected future growth, the local government bodies (which operated the existing Stapleton International airport) determined that future growth could not be supported by expansion to Stapleton and a new airport was needed. Building a new, highly-expandable airport was a good strategic decision that was poorly planned and implemented. Stapleton Airport in Denver did have its issues in terms of airline traffic bottlenecking. The airport would consistently cause delays across the country as it was projected as the fifth busiest airport in the United States. Also, with Denver not having any major cities within a 500 mile radius, I do believe it was strategically sound to plan on building a new airport. Some might disagree on this, but the issue seems to be around poor planning and not whether a new airport was needed. Bottom line, something had to replace Stapleton due to the lack of technology and modernization within it. Q2: Perform an analysis for strengths, weaknesses, opportunities and threats (SWOT) on the decision to build DIA. Q3: Who are the stake holders and what are their interests or objectives? Q4: Did the airlines support the decision to build DIA? Q5: Why was united opposed to expansion at Front Range Airport? Q6: Why was the new baggage handling system so important to...
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...working for a manufacturing company and your task is to create a network diagram for a project that the company has commenced involving the acquisition of an industrial furnace. A furnace may be over 100 metres long and have more than 40,000 components, so effective project management of the contract is essential. One use for furnaces is to turn clay into ceramics for things like tableware and sanitary-ware. A furnace may cost up to several million dollars depending on its size and capabilities. A manufacturing company that is looking to buy a furnace will often solicit several quotes or tenders. If a customised design is required, this necessitates considerable preparation and effort. Once a tender is awarded, the key phases to be completed are design, purchasing, shipping, installation and commission. There are two common formats used to prepare network diagrams. The activity-onarrow (AOA) network method displays activities as arrows and events as nodes. The other format is the activity-on-node (AON) network method, where nodes and arrows represent activities and events are not illustrated. The choice of AOA or AON representation is a matter of personal preference. For this exercise we will use the AOA format. Project information Detailed below is a project activity list for the project to install a furnace. The main activities 'a – h' are listed, along with their preceding activity. Project activity list Activity Preceding Activity a b b c, d e f Time in weeks O ML 8...
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...successful project manager? * Qualities that Jim might possess which would enable his success as a project manager are: * Technical adeptness * Good communicator * Handles and proficiently resolves conflicts * Assertion How do you think Jim should respond to Ella’s implied pressure about the importance of the project to her? * In regards to Ella’s implied pressure as it relates to the importance of the project to her, Jim should acknowledge it and utilize it as a source of motivation for an effective project completion. Jim allowing for anxiety would only hinder his leadership role as it pressures the mind and therefore force people to make rash decisions (think unclearly) as opposed to intelligent, thorough ones and thus, put the project at risk. What strategies might Jim employ to deal with a very busy team member such as Carmen Sanchez? * While having Carmen Sanchez on the team provides healthy insight(s) and expertise, her present workload may prohibit her from taking on a major role within “No Customer Escapes.” His only real strategic options with her are acquiring her knowledge for the sake of dependency and scheduling in a manner that allows for her participation. Chapter 4 Look over the scope statement (PE Figure 4-1). If you were an employee at Petrie’s Electronics, would you want to work on this project? Why or why not? * If I were an employee at Petrie’s Electronics, I feel that I could handle this project. The data...
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...Henry Larsen, the director of engineering, called Gary into his office. Henry Larsen : “Gary, I just heard that Space Technology will be putting out an RFP for Orion Shield by the end of this month with a thirty-day response time. I've been waiting a long time for this to come along so I can experiment with some ideas of my own. This is going to be my baby all the way, and I want you to head up the proposal team. It has to be an engineer. I'll make sure that you get a good proposal manager. If we start working now, we can get close to two months of research in. That'll give us a month's edge on everyone else”. **Gary was pleased to be involved in such an effort. He had no trouble getting functional support for the R&D effort necessary to put together a technical proposal. All of the functional managers continually remarked to Gary "This must be a biggy. The director of engineering has thrown all of his support behind you." On December 2, the RFP was received. Gary identified one trouble area. The technical specifications stated that all components must be able to operate normally and successfully through a temperature range of -65 degrees F to 145 degrees F . Current testing indicated the Scientific Engineering Corporation design would not function above 130 degrees F. An intensive R&D effort was conducted over the next three weeks. Everywhere Gary looked, it appeared that the entire organization was working on his technical proposal. Gary and Henry Larsen met a week...
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...WBS Dictionary Team One Technologies Project Management | From start to finish lay out of the project | Scope / Requirements | Team One Technologies is determined to helping Greenway Bank develop an approach to examine their scale or level of risk management. | Design | The office will house a local LAN, create a revenue stream, a new inbound customer service call center | Headquarters and four branch locations | Four branches located in New York, Seattle, Orlando, and Los Angeles, corporate offices in St Louis | Budget breakdown / Materials | Total cost on parts, labor and time | Complete data network and communication to all locations | Networks connect large numbers of users to share information and resources | Physical Layout for Voice & Data | A building by building layout or diagram for the Physical layout for the voice and data network | Data storage and off site backups for all 5 locations | off-site data protection, or vaulting, is the strategy of sending critical data out of the main location (off the main site) as part of a disaster recovery plan.Example: Barracuda Networks | Network Configuration Plan | the activities, methods, procedures, and tools that pertain to the operation, administration, maintenance, and provisioning of networked systems. | Documentation for business continuity | The activities performed by Team One Technologies to ensure that critical business functions will be available to customers, suppliers, regulators, and...
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...PROJECT CHARTER EXAMPLE Project Name: LMT/PEL LIMS Deployment Project Prepared by John Doe and Mary Smith Date: 8/22/06 INITIATION: LABORATORY INFORMATION MANAGEMENT SYSTEMS (LIMS) DEPLOYMENT February 6, 2006 (Supersedes the December 15, 2005 general LIMS Deployment Charter) Operating Group Task #95: Provide Plan for LIMS deployment at Facility A and funding plan. Project Manager: John Doe, CIO Project Administrator: Mary Smith, Project Management Office SYNOPSIS: Laboratory Information Management Systems (LIMS) are information management systems designed to track, organize, store and report on laboratory-generate data and analytical results. In addition, when used in core laboratories, the LIMS provides a portal for generating accounting reports and the systematic distribution of resulting data back to the requesting scientists and collaborators. LIMS can operate in both highly regulated and non-regulated environments. LIMS can meet all Good Laboratory Practice (GLP) requirements by providing full sample tracking, user certification, instrument and calibration management, standards & reagents management, full auditing, CFR21 Part 11, report and sample scheduling, bar coding, on-line help, and other functions. By eliminating several common sources of human error and by connecting directly to the laboratory-based instrumentation, LIMS improve laboratory efficiency. A full-featured LIMS will manage various laboratory data types including sample log-in...
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