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CASE WRITE-UP
Case: Adobe Data Breach

1. About the Case
On October 3, 2013, The Adobe Systems Incorporated in the United States of America discovered that there was a cyber-attack on their network during its regular monitoring of security check. The hackers made it through breaking in to the network and stole the sensitive and personal data of the customers which includes encrypted credit and debit card information, illegal access of customer ID's and also source code of other various Adobe products like Adobe Acrobat and ColdFusion, ColdFusion Builder. On the companies saying that the hackers got access to the encrypted customers passwords and debit and credit card numbers too. There is also a huge loss of data occurred during this data breach which impacted immense number of people internally and externally.[1][2][3]

2. Financial Loss
According to Adobe initially it was said that over 2.9 million customers personal data has been breached during the cyber-attack by the hackers and is also believed to be that there is some data deletion done relating to the 2.9 million customers who were affected by this breach. The cyber-thieves stole the customer sensitive and personal data which also includes encrypted credit card information of many customers. After a few days the company confirmed that over 38 million active users have been affected and the attackers got access to their IDs and encrypted passwords and also to many Adobe accounts which are inactive. A 3.8 GB data was stolen from the Adobe by the attackers which includes of 152 million usernames. As a part of compromise the company is resetting the passwords for all the customers who are suspected of being attacked by the hackers, by sending them an alerting email notification which consists of the process of changing the passwords for the accounts. The company is also offering a one year complimentary

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