...Purpose and Goal of Needs Assessment 1. What is the general perception of happiness in the nursing home? 2. What special programs are in place to create a sense of community and belonging? 3. Does the staff members appear happy with their jobs or do they view their job and the patients as burdens? 4. What is the access to transportation outside of the home? 5. Dose any of the staff have specific certifications or unique skills which make them more of an asset to the community? 6. How do one-on-one interactions occur? Are they all forced or do the residents feel comfortable with the staff and converse with them? 7. Does the staff generally take their time with their duties or do they focus on certain duties and let others fall by the wayside? 8. Is the dining experience unique for each individual resident or do they all get the same basic meal? 9. Is there alternative entertainment during dining such as television or background music? 10. Does the community promote interaction and events with the children and grandchildren of residents? Literature Review on Dining Experiences in Relation to General Feelings of Happiness “A comfortable old age is the reward of a well-spent youth. Instead of its bringing sad and melancholy prospects of decay, it would give us hopes of eternal youth in a better world.” This quote from the late French actor Maurice Chevalier describes the hopes that all people have as they get older. Sadly, not everyone...
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...Executive Summary Bambinos is a 60 seat upscale-dining restaurant with a 40 seat children’s dining area completed with 10 state licensed child care providers. All of our child care staff will have complete background checks and will be required to attend state child care licensing classes. Parents will be able to have in-house child care while they enjoy a date night – at no extra cost. Parents can drop off their children for a night of games such as videogames, ski ball, claw prize machines, and a ball pit. We focus on our upscale pizzas, pastas, risotto, chicken, steak, and many seafood options. We will be located in newly developing commercial and home real estate area. The area is a quickly booming and rapidly expanding area located in Nebraskaville, Nebraska. The outlook for Nebraskaville is promising, and construction of neighborhoods is booming, Developers have creating an indoor water park facility with connected hotel. In addition to the water park, the expansion has allowed for a national sporting goods facility to open a new location in the area. The area is in need of a more upscale family friendly place with excellent food. A place where you always know you will get the best of everything. Bambinos will feature a cozy dining room and kid friendly lounge. Comfortable furnishings and decor with soothing warm tones will set the atmosphere. The lounge will include comfy couches and loveseat for the parents to keep an eye on their kids while enjoying a drink or some...
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...Barrett dining hall through diverse selection of food, communal tables and casual dress creates an inclusive dining experience for students. When you walk into the dining hall for your first time as a college student, it seems a bit like a zoo. With people all over the place, running to grab the last piece of pizza; we all have a different view on our dining hall. When I walk in the first thing I see are patrons eating. Some people are by themselves eating alone and on their cell phones, or some people by themselves are studying, waiting for the next class to start. Most people are in groups conversing with new people, trying to meet as many people as possible. All over the world, food is used to bring people together. Working in the restaurant industry for two years I’ve learned that the atmosphere of which you are eating in can enrich or worsen your experience. The open floor plan of the dining hall creates easy access from all directions of Barrett, making it easy for students to get to the dining hall no matter where they are coming from. The open seating plan also makes is less awkward to sit by yourself when you’re grabbing a quick bowl of cereal before your 9am class. The area is spacious, and can hold a lot of students in different sections. The modern design is accentuated with this open floor plan. Barrett dining hall is definitely the nicest dining hall on campus with its updated features all over and the spacious, clean, modern look. I asked student Jordan Manny how...
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...Panera’s fundamental goal of serving high quality food. At this time, Panera is in a position where it needs to repurchase stock. The $75 million buy-back should help give confidence to their shareholders. However, to accomplish their growth goals and stock repurchase, Panera will require external funding for the first time. Given Panera’s financials from 2003-2007, we forecasted Panera’s income statement and balance sheet for 2008-2012. In our forecasting for the following years for Panera Bread, we started off by deciding what kind of percentage of sales we would take: either the previous year’s percentage or the average of those five years. We decided that if there was a trend in the previous years (2003-2007) percentages, it would make sense to use 2007’s percentage of sales. In this case, a trend would either be a steady increase or decrease as a percentage of sales. If there was no evidence of a trend, we used the average of the previous years to forecast. In the example below, “dough sold” as a percentage of sales, decreased steadily from 2003 to 2007. On the other hand, depreciation fluctuated as a percentage of sales, leading us to use the average depreciation percentage over the five years for our forecast. We assumed that Panera Bread repurchased $75 million worth of stock in 2008. With a decline in ROE beginning in 2006 and continuing in 2007, the $75 million buyback was necessary for Panera. | 2003 | 2004 | 2005 | 2006 | 2007 | Net Income | 30,430 | 38,580...
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... sometimes our passions sneak up on us and don't fully show their faces until we are old enough and strong enough to contain them. Some students discover that they care deeply about social justice or global issues. Others find talents for arts such as photography or teaching. Some learn the important lesson of what they don't want to do with their lives. Whatever the discovery, students walk away from the Senior Project with a clearer sense of who they are and who they are becoming. Good or bad, the experience teaches us valuable information. A senior project can help you find what you would like to do in college and what you would like to do in life. Researching and talking to people that are in the field that you were interested in can show you a glimpse of what it would be like to work in that field that you are doing the research in. A senior...
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...The Epicurean “Classy in vision, Frisky in mission.” This study aims to create a business plan that will give rise to a new profitable establishment in the thriving industry of food and beverage specifically in the casual-upscale dining or most commonly known as themed restaurants. With the group’s objective of enticing local and foreign appetites to experience the tastiest cuisines all over the world in a single dining, we were able to create a business proposal that will set a new trend in the casual upscale dining through its modern and classy yet frisky interior and design incorporating the combined concepts of the uprising establishments on the area specifically named Bagong Nayong Pilipino and the Entertainment City Manila for our valued customers to have a full experience of the place. Giving our Different data and researches were gathered in this study to conceptualize and plan a new business. Also, the group conducted some interviews from different architects and engineers who gave us a clearer view and wider perspective in doing such study. NAME AND LOGO The name of our business is derived from the coalesce ideas of the members regarding our major plans on the establishment. Basically, Epicurean came from the word Epicureanism which is a system of philosophy based on the teachings of Epicurus who believes that the greatest good was to seek for modest pleasure in order to attain tranquility and absence of bodily pain. In its simpler understanding, Epicurean...
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...4) Given Calveta’s communication and internal organization challenges, how important will training and development to be maintained in growth and culture? Internal Communication plays an important role and effective communication within the participant in the organization. Yet, a strong communication in the internal organization promotes a sense of unity among the employees in the organization. Moreover, an effective internal organization structure is the key enabler of employee engagements towards the succession of mission and vision of an organization. Though, in Calveta’s dining services towards senior living facilities (SLF) had performed well in their management structure over years embraced with Antonio’s ways. Recently, Calveta’s has faced with some difficulties in over ridding their communication and internal organization challenges faced by the management itself as their business in dining services expands. Frank worried about the rising diversity of employees and the new management couldn’t adopt the company’s core services value that probably couldn’t be sync. Accordingly, Frank also suggested that training and development for employee is needed to maintain the growth and culture in an organization. Yet, the training budget has maxed out in calveta’s. But , Calveta’s still need to provide management training to employees to enhance culture and growth in calveta’s management to be maintained. In addition, it is to be believed that an employee in new management...
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...1746 9 Mar 12 From: Director, Staff Noncommissioned Officer Academy To: Students, Career Course Class 3-12 Subj: CAREER COURSE CLASS 3-12 DINING OUT Ref: (a) MCO P5060.20 w/Ch 1 Encl: (1) Rules of the Mess (2) Sequence of Events (3) Conduct of the Mess 1. Situation. Historically, Staff Noncommissioned Officer (SNCO) Academy conducts Dining In during week six of every class. This event allows SNCO’s and their significant others to enjoy a pleasant evening of tradition and camaraderie while maintaining the traditions and characteristics of a Marine Mess Night. 2. Mission. On April 10th, the Director, Staff Noncommissioned Officer Academy Okinawa will host a career course Dining Out in order to instill camaraderie amongst its SNCOs and preserve a time honored tradition within the Corps. 3. Execution. a. Commander’s Intent. (1) Purpose. Provide the SNCOs of class 3-12 with a night filled with fun, tradition, and revelry, thereby instilling a sense of camaraderie. (2) End State. Successfully pass on time honored Marine Corps traditions to our junior SNCOs and leave the members of the mess with a memorable experience in which they were proud to participate. b. Concept of Operations. Refer to enclosure (2). c. Tasks. (1) 1ST...
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...Alana the Ice Skating Princess I wake up to the sound of shattering plates against the marble floor of the dining room, followed by a series of mumbled curses by the maid, Camilla. Shuffling across the room, her footsteps grow quicker and louder as she runs to get a broom. I sit up in my bed, rubbing my eyes and scratching the untamed sprawl of hair on my head as I walk towards the window and pull back the satin curtains. The sun has risen about an hour ago, merely pouring itself into every corner of my room. Snow is forming a light blanket over the town, which is only filled, at this hour, by men going to work and a few aimless townspeople, wandering around the quiet street in admiration of the white dusting over the kingdom. My room...
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...Service dimensions of service quality impacting customer satisfaction of fine dining restaurants in Singapore Ko King Lily Harr University of Nevada, Las Vegas Follow this and additional works at: http://digitalscholarship.unlv.edu/thesesdissertations Part of the Food and Beverage Management Commons, and the Marketing Commons Repository Citation Harr, Ko King Lily, "Service dimensions of service quality impacting customer satisfaction of fine dining restaurants in Singapore" (2008). UNLV Theses/Dissertations/Professional Papers/Capstones. Paper 686. This Professional Paper is brought to you for free and open access by Digital Scholarship@UNLV. It has been accepted for inclusion in UNLV Theses/ Dissertations/Professional Papers/Capstones by an authorized administrator of Digital Scholarship@UNLV. For more information, please contact digitalscholarship@unlv.edu. SERVICE DIMENSIONS OF SERVICE QUALITY IMPACTING CUSTOMER SATISFACTION OF FINE DINING RESTAURANTS IN SINGAPORE by Lily Ko King Har Bachelor of Arts National University of Singapore 1982 A professional paper submitted in partial fulfillment of the requirements for the Master in Hospitality Administration William F. Harrah College of Hotel Administration Graduate School University of Nevada Las Vegas January 2008 ABSTRACT Service dimensions of service quality impacting customer satisfaction of fine dining restaurants in Singapore By Lily Ko King Har Gail Sammons, Ph.D., Committee...
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...London is one of the most visited and iconic cities of the world. London has a lot to offer for everyone from history and culture to good music and extraordinary cuisines. The city is deeply multicultural and diverse. So many cultures have infused in, that one can sense the culinary aromas around the streets of London. The Cuisines that you get to eat in London, like the Italian, Mexican, Indian, French, etcetera, are simply impeccable. Indian food is the most loved food in the UK Capital. We all know Britain’s love for Indian Spices and Curries. The first ever curry house of London was opened in 1809 .It was called The Hindoostane Coffee House. The people in Britain knew nothing about Indian Cuisine beyond ‘curry’. The Indian Cuisine was only...
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...Tranquil Dining at the Jersey Shore Keshava “K.C.” Baney DeVry University Professor Pitman May 10, 2013 Tranquil Dining at the Jersey Shore Surrounded by a sea of restaurants with nowhere to eat. This is the dilemma faced by many residents living on the shore in Ocean County, New Jersey. Sure, there is a fast food restaurant representing just about every chain imaginable, and a pizza joint can be found on nearly every corner. There are diners everywhere, and even a small handful of restaurants claiming to offer a quality dining experience, though they are few and far between unless you are willing to take out a bank loan. Enter the Serenity Café, which opened about two years ago in Toms River, NJ. Hearing a few good things about it, I figured it was worth a shot. I was desperately searching for a restaurant meeting the following criteria: a quality menu with a wide array of selections, the right atmosphere, and of course at a price that would not empty the wallet. The first and most important criteria when judging a restaurant is a quality menu with nice variety. The Serenity Café offers a very eclectic menu that is updated with new choices every three weeks, in addition to the nightly unlisted specials. The menu had a dish for just about any appetite from seafood, to red meat, chicken to pork, all prepared in wonderfully inventive ways. Take my selection for example; Atlantic caught Swordfish set over Cilantro Pesto Mashed Potatoes topped with a Pineapple...
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...Administrator or Staff member conducting the tour needs to take the lead; the prospect is counting on it. Remember the worst possible scenario is for them to leave our community and go onto tour the next community, down the road, only to find out they have moved in the other facility because they asked for the processing fee. 3. During the closing possess it is important to ask the following questions: “Can you see yourself/mother/father living here with use? Which apartment did you like best today on our tour? Do you have any questions that have not been answered? What do you like best about our community?” 4. The following are five different styles to choose from to close the sale, the Administrator or designated staff should have a sense of which style would work best for the prospect. Assumptive: Let’s put the processing fee down on apartment #202. Choice: Which of these apartments do you prefer? The courtyard view or the one...
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...dollars. Sure most of the food may be unhealthy, but it is the cheapest and most efficient route to satisfying your appetite. This may be why McDonald’s has become such a powerful food chain. But after visiting the Oxford McDonald’s, I realized the many different features that make this restaurant so attracting to people. Around lunchtime, I walked across the parking lot, and I noticed the drive through was packed with people just waiting to get their meals and get on the road. I walked inside the doors of the McDonald’s, passed the cashier, and took a seat in one of the booths in the dining area. The booths were big and comfortable and they were all along walls of the dining area. This area was designated for people that wanted to sit down and enjoy their meals. People are spread out around the tables and booths far enough to where they are not invading other people’s conversations. The dining area was never crowded but never seemed to be empty either. People come in to order, sit down and eat to hang out and relax before they leave. The people were mostly older people that came in to converse as they grab a bite to eat with their friends. I noticed...
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...under twenty dollars. Sure the food may be unhealthy, but it is the cheapest and most efficient route to satisfying your appetite. This may be why McDonald’s has become such a powerful food chain. But after visiting I realized the many different features that make this restaurant so attracting to people. Around lunchtime at noon, I walked across the parking lot, I noticed the drive through was packed with people just waiting to get their meals and get on the road. So I walked inside the doors of the McDonald’s, passed the cashier, and took a seat in one of the booths in the dining area. The booths were big and comfortable and they were all along walls of the dining area. This area was designated for people that wanted to sit down and enjoy their meals. People are spread out around the tables and booths far enough to where they are not invading other peoples conversations. The dining area was never crowded but never seemed to be empty either. People come in to order, sit down and eat, and maybe hang out before they leave. Davis 2 The people were mostly elders that come to converse or grab a bite to eat with their friends. I noticed that most of the people knew each other so this particular McDonald’s attracts a lot of the town’s people. The overall atmosphere...
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