...Disease Trends and the Delivery of Healthcare Services HCA/240 July 2, 2010 There are many changes that the U.S. population is going through, and health care is amongst one of them. Americans have begun to live longer seeing an older age. Diversity is playing a role in this change to. Growth is driven by the high birth rates between ethnics and racial minorities along with immigrants. This diversity will lead many to be uninsured. Many of the older generation enter into the health care system with a unique set of problems, conditions, and values. The question is how the needs and desires of each person will be appropriately addressed in such a rapidly changing health care environment (Advameg, 2012). The changes that come with each person during the aging process can affect each individual different. As we all begin to get older the digestive process becomes less effective, and in older people it’s the common cause for malnutrition. Some elderly people are unable to digest food properly or they lose their appetite. The body continuously needs to be nourished, and without that nourishment the body doesn’t have the proper energy that it need. Physical characteristics of a population such as age currently effect the population by 12% for those that are 65 years or older (Advameg, 2012). It’s estimated by the year 2030 to reach 21%. The growth of those 80 and over require more expensive and intensive medical care because of how fast they are growing in number....
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...Disease Trends and the Delivery of Health Care Services The health care delivery services have changed dramatically over the years, this service has made some major improvements since it began. Within today’s health care system advancements have been made to prolong life expectancies and a person’s quality of life. As everyone knows the cost of providing health care is expensive and not always easy to accomplish. The cost, accessibility, along with the quality of care is a challenge that the health care system faces in order to provide people with needed health care. Education of disease trends and keeping the public informed have been a very good impact on today’s society. With the help of organizations such as the World Health Organization and the Center for Disease Control, who have been strategic in providing information to each other and the nation about potential life threatening disease that can and could affect the world’s population; along with how to prevent disease from spreading among communities that where a person lives. Even though there are some diseases, which are preventable today, and there are new diseases popping up all the time, and it is not impossible to find cures for them right away. There will always be a chance of catching a form of disease or illness within a person’s lifetime; also there are many factors, which can affect the health delivery systems in many forms. The middle age adults of the world’s population are increasing; the reason...
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...Disease Trends And The Delivery Of Health Care Services Shatarra Belton University of Phoenix According to Smithsonian.com, by 2050 the United States population is estimated to be around 422 to 458 million people (Kotkin, 2010). The United States is also expected to grow an older population due to the fact a portion of the population is at least 65 years of age or older. This number is expected to increase by 20 percent by 2050 (Kotkin, 2010). The aging trend will show how many illnesses will decrease over time, illnesses such as heart disease and diabetes. Heart disease and diabetes are both controlling factors in some cases. Some controlling factors of heart disease are hypertension or high blood pressure, high cholesterol, being overweight, even poor diet. Heart disease is also known as the silent killer because many Americans are unaware that they are affected by this disease. By being able to control these factors early on, will prevent any future problems in the cardiovascular system. Being overweight or obese along with poor diet consisted of high intake of salts, unsaturated and saturated fats can add on causes to heart disease. Being diagnosed with diabetes can also lead to other life threatening illnesses. Diabetes is when there is a significant amount of glucose being produced or not enough insulin being produced in the body. Controlling factors such as food intake, daily exercise and maintaining a healthy...
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...Disease trends and the Delivery of Health Care Services Dana Riddle HCA/240 April 20, 2013 Brian Eigelbach University of Phoenix Disease trends and the Delivery of Health Care Services The current age composition of the United States population according to the 2010 Census was 308.7 million people on April 1, 2010. There is an increase of 9.7 % since 2000. The data shows that the male population grew 9.9%, which is more rapidly than the female population, which was 9.5%. Out of 308.7 million people, 151.8 were male and 157 million were female. People under the age of 18 were 112.8; people of age 45-64 were 81.5 million. The 40.3 million people of the 308.7 were age 65 and over (Howden, Meyer, 2011). According to University of Phoenix Trends in aging-United States and Worldwide (2003), the population of age 65 years and over will increase 19.6% in 2030 that equals to 71 million people. The number of people of age 80 years and over will increase to19.5 million in 2030. This increase of people of age 65 years and over will increase the healthcare cost. Environmental factors that support this trend in aging are, one’s diet and exercising. A major factor is if one exercises or is inactive. Exercise affects the aging process more than genes do. If one is not active, they could die prematurely from many diseases and conditions. Being inactive can also cause you to become immobilized at an early age. Your diet can be a factor in aging as well. A low fat healthy diet can help with...
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...Infectious Disease Hepatitus B Patricia Ousley HCA/240 12/9/12 Lucretia Wright Abstract The infectious disease I chose to write my paper on is Hepatitis B. This infectious disease is irritation and swelling of the liver. This can cause the liver to not function properly. When the liver cannot remove harmful toxins from the blood, fight infection, also help digest food, store important nutrients and vitamins a person is not capable of living without a liver. Hepatitis B What causes Hepatitis B and who may be at risk? Hepatitis B virus are germs that can cause a person to become sick and anyone can get Hepatitis B, however some people are at higher risk. Hepatitis B virus can be spread or infect a person if come into contact with another person’s blood, semen, or other body fluids. (1) Having sex with someone who is infected with the hepatitis virus. One way of becoming infected is through tattoos or piercings; this may happen if you go to someone who does not sterilize their tools after using it on an infected person. One of the environmental factors that may make someone vulnerable to contracting Hepatitis B virus is new born, if a mother is infected with the virus she can pass the virus to her child during childbirth. (2) Some of the risk factors of having Hepatitis b virus infection being infected with HIV virus. How the body responds to the infection will determine how much damage the Hepatitis B has done to body, the...
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...prepared to collect as much patient information about the patient’s medical history and other pertinent information has to be obtained at the time of the visit. If a new patient is in a practice the clerical staff will need to focus on the preregistration process and will need to verify scheduling information. The practice is also responsible for prior medical history, patient information (including demographics’) insurance information, assignment of benefits, and acknowledgement of receipt of notice of privacy practices must all be obtained when a patient enters the health system. When a patient is established he or she must update his or her records at every appointment. A new patient is classified as someone who has not received any services from the provider over the last three years. An established patient is one that has been seen by the provider at the practice within the past three years (McGraw-Hill 2014). If the process is unorganized the patient flow process will create displeased patients, potentially poor patient care, and possibly aggravated employees. To improve the overall patient process when a patient arrives and has an encounter with the practice everyone should be involved in the process to ensure the best overall process. To improve any process you must have an idea as to what changes are needed in order to implement new changes. To learn what needs to be improved first you have to know what steps are currently in...
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...Associate Program Material Interpersonal Relationships Worksheet Respond to each of the questions below using complete sentences. Cite any sources used within the body of your response (i.e., inside the box) and in the references list at the end of the document (if not already included in References list I have provided). 1. Review supportive and defensive relationships as discussed by Cheesebro, O'Connor, and Rios (2010, pp. 132-135) and complete the table below: | |Response | |Define supportive |A supportive relationship is when there is emotional help and encouragement inside the | |relationships. |relationship. | |Define defensive |A defensive relationship is a relationship that consist of 1 or more people who are very | |relationships. |protective of themselves and very defensive | |Which type of relationship|A supportive relationship is more suitable for healthcare industries. | |(supportive or defensive) | | |is more appropriate for | ...
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...Disease Trends and the Delivery of Health Care Services Paper Johnny Williams III Hca/240 September 29, 2013 Jessica Grippo Johnny Williams III HCA/240 Week Eight September 29, 2013 Jessica Grippo Aging What the current age composition of the U.S. population looks like. Today the age composition is made up of about 12.9% of the American population. This means that there are 1 and every 8 persons in America that are elderly. Americans are living longer than that of the past with the baby boomers being a generation that have been able to celebrate seeing their 60th Birthday. The current age composition of the U.S. population will increase drastically in the next 20 years is that the will be such an increase that it will no longer be the 1 to every 8. It has been projected the by year of 2030 the population of elderly is going to increase and then will be 1 to every 5. It was also projected that people will be able to enjoy at least part of their life expectancy into retirement. The big change in the demographics is that there has been a decrease in the mortality rates. With the decrease of mortality rate people this is allowing us to have an older generation. Along with that there is another factor that also contributes to the growing aging population. This is due the lower fertility rate. The environmental factors in the older population also have a factor with the increase of life expectancy. The older population is more active than that of past times...
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...Research report Service provider strategies for mobile advertising: case studies Alexandra Rehak October 2008 Research from Analysys Mason Fixed Networks and Services Analysys Mason Fixed Networks and Services online market intelligence service MENA telecoms market: strategies and opportunities 2008–2013 Mobile broadband: another substitution threat for fixed operators? Business data services in Europe: market drivers and forecasts 2008–2013 Multi-play services in Western Europe: market sizings and forecasts 2008–2013 Central and Eastern European fixed telecoms: market sizings and forecasts 2008–2014 Pay TV in Western Europe: market sizings and forecasts 2005–2013 Legacy matters: ensuring a soft landing for TDM services Regulatory headaches in the transition to nextgeneration networks Next-generation network architecture: what and when? Success factors for hosted and managed VoIP in Europe Western European fixed telecoms: market sizings and forecasts 2004–13 Wireless broadband forecasts for 2008–2015: HSPA, HSPA+, EV-DO, LTE and WiMAX Mobile social networking: strategies and case studies Strategies for mobile broadband pricing and packaging Mobile proximity payments: scenarios for market development iPhone shows the way for mobile TV Critical ingredients of mobile TV: femtocells and sideloading Mobile media and entertainment in Western Europe: value chains and business models The business case for picocells and femtocells in the enterprise market Femtocells in the consumer...
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...SERVICE DELIVERY AND CUSTOMER SATISFACTION IN THE NIGERIAN BANKING INDUSTRY (A STUDY OF GUARANTY TRUST BANK PLC AND SKYE BANK PLC) BY ABDULLAHI, RUKAYAT OPEMIPO MATRIC NO: 101003311 A PROJECT SUBMITTED TO THE DISTANCE LEARNING INSTITUTE, UNIVERSITY OF LAGOS, AKOKA IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF THE BARCHELOR DEGREE IN BUSINESS ADMINISTRATION (B.Sc.), BUSINESS ADMINISTARTION OF UNIVERSITY OF LAGOS. DECEMBER, 2015. CERTIFICATION This is to certify that this research project titled “Service Delivery and Customer Satisfaction in the Nigerian Banking Industry” was written by ABDULLAHI, RUKAYAT OPEMIPO with the matriculation number 101003311 under my supervision. -------------------------------------------- --------------------------- MR OLAREWAJU, A.D Date Project Supervisor DEDICATION This research work is dedicated to the Almighty Allah, the Omniscience- the giver of knowledge. To my family. ACKNOWLEDGEMENT In the course of this research work, I am greatly indebted to a host of people who in a way of their moral and intellectual support, have made the success of this project. I cannot but express my gratitude to God Almighty, the giver of wisdom, who has granted me the opportunity, wisdom and knowledge to complete this programme despite many huddles and challenges of life. My special...
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...Research report Job Services Australia: design and implementation lessons for the British context by Dan Finn Department for Work and Pensions Research Report No 752 Job Services Australia: design and implementation lessons for the British context Dan Finn A report of research carried out by the Centre for Economic and Social Inclusion on behalf of the Department for Work and Pensions © Crown copyright 2011. You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence/ or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk. This document/publication is also available on our website at: http://research.dwp.gov.uk/asd/asd5/rrs-index.asp Any enquiries regarding this document/publication should be sent to us at: Department for Work and Pensions, Commercial Support and Knowledge Management Team, Upper Ground Floor, Steel City House, West Street, Sheffield S1 2GQ First published 2011. ISBN 978 1 84712 986 4 Views expressed in this report are not necessarily those of the Department for Work and Pensions or any other Government Department. Contents iii Contents Acknowledgements ..................................................................................................................................
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...ROLE DESCRIPTIONS BPO Service Delivery- Techno function & SDM COGNIZANT TECHNOLOGY SOLUTIONS © Cognizant Technology Solutions 1 Process Executive Track: BPO Service Delivery Management Career Stage: Learning/Contributing Location: Offshore Role Title: Process Executive Typical Grade: PE (L1) Reporting to: TL / TM / AOM Position Summary Individuals in this role are responsible for meeting TAT and maintaining accuracy in day-to-day transaction processing in client/Internal applications, process flows. They are expected to transcribe information from a variety of sources into a standardized database system using various applications based on certain pre-defined rules. Key Result Areas Meet /Exceed all defined SLA’s of the process (quality, TAT etc.) as agreed with the client 100% Compliance to process adherence as defined in the SOP Meet internal process metrics as defined Complete all mandatory assessment/ certifications as applicable Adherence to audit compliance Typical Responsibilities Business / Customer Provide updates and submit reports related to own area of work Project/Process Meet process SLAs / metrics – productivity and quality targets within the established timelines Ensure process guidelines are followed and met as documented Process pre-defined number of transactions as assigned Respond to data requests Raise process related issues / concerns on time with process and team leads Record data relating...
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...“Colegio San José de Monterrico” | | | Professional Experience * * Verizon Enterprise Solutions, – (April 2015 to date)Position: Senior Business Analyst.All of the below BA and Data Quality responsibilities.Initiative coordinator.Agile and JIRA coach. * * Verizon Enterprise Solutions, – (January 2014 to April 2015)Position: Business Analyst – Data Quality Management.OS and CPU information standardization.Process' gap analysis. Maintain the CMDB health and data accuracy within the appropriate levels.Work on the synchronization between the Service Delivery Platform tool and other Verizon applications.Responsible for the automation between the Service Delivery Platform tool and Configuration Management Systems such as: SCCM, Puppet, Virtual Center, VM Scope and HPNA.Plus all of the below BA responsibilities. * * * Verizon Enterprise Solutions, – (February 2013 to January 2014)Position: Business Analyst.On time delivery and quality of requirements, reporting and tracking of project delivery.Identify and clarify the desired business outcome, collect documentation and...
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...Q1.1 PM/02: The engagement letter of <Client> Provision of Advisory Services to <Client> We set out below the terms of the engagement of your firm to provide advisory services (“the Services”) in connection with the review of the finance function service delivery models for <Client> as discussed at our meeting with Peter Bergerac last week. Any work performed in connection with the engagement before the date of this letter will also be governed by the terms and conditions of this letter. Scope of the work Our scope is to provide independent and objective advice to <Client> management around the service delivery model and options for the following finance functions performed by each in-scope country: Accounts Payable Accounts Receivable General Ledger Treasury Operations We will provide independent evaluations of the alternative service models at hand to <Client> management and suggest which one can benefit them the most in potential cost cutting and improvement in profit margins. We will also provide an in depth analysis of the benefits of the centralization of the Treasury function and its effect on the regional holding companies and their employees. Thus we will be submitting a report to the <Client> management on the feasibility of the proposed centralization. The review of countries and operations covered by this engagement include: Germany France Belgium Corporate (Western Europe Subregion...
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...DEA DESCRIPTION- GAS SERVICE DELIVERY We are providing durable, reliable and affordable to users of gas. Our service delivery would want to make gas readily available to these users for domestic, transport (like some taxi drivers) and commercial activities. This service creates an environment for taxi drivers to switch to gas instead of relying on petrol, hence, bringing change to the transport system. Product concept Concept A We provide the fastest –gas delivery service to your door step. You make the call, we get to you door step in seconds. You are concern about time; we make way for you to focus on your most pressing needs while we focus on providing clean and long lasting gas supply to you for various activities. Our 24/7 guaranteed services (with holiday inclusive) will lead to readily available service to customers, thus, constant supply of gas. We exchange our fully filled gas for your unfilled gas cylinder, so that there’ll be gas always available to use at the workplace, homes and other places. Concept B We provide the fastest –gas delivery service to your door step. You make the call, we get to you door step in seconds. We fill your gas cylinders to the brim and have a long last usage of the gas, all at an affordable price. Taxi drivers using gas are no exceptions. Our 24/7 guaranteed services (with holiday inclusive) will lead to readily available service to customers, thus, constant supply of gas. We exchange our fully filled gas for your unfilled gas...
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