Service Request SR-rm-022, Part 2
Ryan Finch
BSA/375

After the previous meeting we discussed several important topics that have required additional research, in order to present a safe way to make transitions and new changes. We have also reviewed some different data flow that will work to improve the proper handling within Riordan Manufacturing to ensure the best relationship between each department. Once the final implementation is installed it will not only improve communication within the company but it will also help save time and money.
Security
Security should be the highest point of interest or concern of any project. Security is mainly the responsibility of the group operating the system, which would make it the company’s staffs responsibility to install and operate security controls such as firewalls, anti-virus software, and also performing routine updates, and data backup and recovery points.
All data needs to be kept secure and confidential at all times. Any company data such as policies, procedures, employee, or customer information needs to be secure and it is Riordan Manufacturing’s responsibility to make sure there systems are capable of doing so. All the information on company computers should be password protected, encrypted, and only give authorized personnel access to such information to ensure data safety. If any information especially “sensitive information” were to get into the wrong hands it could really hurt the business, lawsuits alone could end up destroying the company depending on what information was compromised and what exactly was done with it.
Process
Certain processes throughout the system such as the application process could benefit more from using third party software. By using a third party vendor this would ensure a security guarantee through said vendor. Another option would be to use programs in which are already developed, this would help save some time and money, some of the programs may come with extra training and services within them. Any kind of special program or software may cost more depending on if they will be in sourcing or outsourcing the work to a developer.
Network
Setting up a (VLAN) virtual local area network would be a great company wide data base that would be easily accessible by employees to view, or update basic level information, depending on how much access is given by upper management. To monitor what is being accessed by who each employee will be given usernames and passwords to gain access, and to gain further security the company could make it to where the more sensitive information needs supervisor passwords to gain access. If the company wanted to go further with the network security they could implement a finger print scanner in with the username and password to ensure nobody but who is allowed access can gain access to information.
Interface
Designing the right interface is key because this is how the system will interact with the end user(s) such as the employees, customers, suppliers, or other systems. System interfaces are capable of sharing information and this is why security is key throughout the whole project, since it is very important to keep data/information safe at all times and from all angles.
Data flow diagram
While designing the application logic of the information system, the implementation decisions will describe how the system will work. Data flow diagrams will show the implementation details including data stores, programs, or even human actions that perform processes including media transfers and data flow. Continuously having a clear and proper implementation will provide the service expected with simple and clear results.

After this process there would be a new meeting within the next week or two to discuss any additional information about the process and to implementation of any final changes.
References
Apollo Group, Inc. Virtual Organization Portal: Riordan Manufacturing. https://ecampus.phoenix.edu/secure/aapd/cist/vop/ServiceRequests/index.asp#Riordan Manufacturing
Denis, A Wixom, B. H. & Ruth, R. M. Systems analysis and design
Khosrowpour, M. Managing information technology resources in organization in the next millennium. Idea Group Inc (IGI)