...Essay #4 “On the Subway” is about the complex connection between whites and blacks. In the first stanza the author shows an account that compares a black person with a white person (lines 1-13). And then in the second stanza the author starts to show the obvious inconsistencies so that inter relationships surface. In the third stanza the author gives insight on to how the scene is parallel to American culture on a larger scale. Olds uses imagery to show the significant difference between the black boy (the observed), the white woman (the narrator) and the observer as they all sit in the same subway. The main focus of the stanza is his sneakers that are black “laced with white”. The white woman describes the white laces as “intentional scars”. These “scars” are supposed to show the reader the discrimination of blacks by white society. The use of the word intentional shows the reader that the whites intended to harm blacks mentally and physically on purpose. This image compares blacks and whites by saying that whites are powerful and blacks are meant to be compliant. The two characters are on two opposite sides of the train, stuck there, and permanently separated from each other. Next the clothing is describes and is used as another contrasting element. In this image the black boy is “exposed” opposed to the white person who is covered in fur. The image is used to reinforce the opposition. In the second stanza the tone change…In the first...
Words: 1132 - Pages: 5
...“On the Subway” by Sharon Olds “On the Subway” is a poem illustrated by Sharon Olds that distinguishes the worlds of a prosperous Caucasian woman and a deprived African American man through the sense of trepidation, vagueness, disparity, and municipal tension. The two characters contain numerous contrasting personalities, and the writer utilizes fictional methods such as tone, poetic devices, and imagery to depict these distinctions. The storyteller is the Caucasian lady, and she understands how natives get "trapped" in places of humanity base on their skin color. The poem is shifted into three divisions to articulate the intricate affiliation among Caucasians and African Americans. The metaphors Olds uses in the first part accentuates the disparities among the Caucasian lady who is the storyteller as well as the spectator and the African American young man, who is the pragmatic, while both of them are traveling on the channel. The shoes he has on are black crisscrossed through pasty. The narrator portrays the pasty meander as "deliberate disfigurement”. The disfigurement alludes to the inequity against the African American male by Caucasian humanity. The adjective "intended" indicates that Caucasians deliberately hurt African Americans. The picture distinct Caucasians among African Americans: Caucasians are authoritative; African Americans are submissive. “Correspondingly, the lady and the young man are portrayed like "trapped on conflicting sides" of the subway car; they are...
Words: 793 - Pages: 4
...The poem “On The Subway” written by Sharon Olds, portrays many literary devices. The mood of this poem is dark, the author uses imagery, and he uses chronological sequences to place the events. Although many people can see this story with a positive mood, in reality, the mood that is being set in the poem is dark. For example, the color that the author uses are colors that people see as sad colors. The author says the character of the story uses “black sneakers” which portrays his feelings. The author also uses the literary device of simile. For example, Olds compares a person’s heart with cotton, “ nation’s heart, as black as cotton.” readers can view the entire story with a specific mood. Since the mood is being set over the beginning...
Words: 297 - Pages: 2
...In the passage On the Subway by Sharon Olds, the author discusses two worlds concerning race and white supremacy. She is sitting across from an African-American person who impresses a negative persona upon her. She is either frightened or in power. She does not know what his intentions are. The shifts in the poem indicate her indecisiveness to his presence: “’I don’t know if I am in his power —he could take my coat so easily, my briefcase, my life’” (Olds). The person on the opposite of her could be someone who is innocent, but because of his race, he is judged based on his skin color. She is assuming the worst, but hoping for the best in different areas of the poem. She brings up his facade like a criminal before any action was taken by him....
Words: 755 - Pages: 4
...It would not be a surprise that television, internet, and any other kinds of ads of big fast food companies such as McDonalds® or Subway® have successfully advance their ideas of healthy foods in many of Americans. Yet all of these wealthy corporations, along with many other smaller companies, have many ways to sell their products. These methods could be underhanded loaded with jargon. Information of simple knowledge overfilled with confusing and sometimes random information that otherwise will be too insignificant for people to put an effort to learning about. There are also times where information is overly simplified and have no real background to make a worthy judgment. Amidst all of the fallacies in the fast food industry, there exist reliable sources of information. In recent years, there has been an increase of connecting ideas of the transformation of fasts foods. Although some arguments claim the reason is one clause over the other, some will divert and stray off topic. They exert random facts to either make the claim reasonable or by overflowing them with sources that seems reliable from authoritative figures. Rabin article “Proximity to Fast Food a Factor in Student Obesity” goes to say: Ninth graders whose schools are within a block of a fast-food outlet are more likely to be obese than students whose schools are a quarter of a mile or more away, according to a study of millions of schoolchildren by economists at the University of California and Columbia University...
Words: 1756 - Pages: 8
...his money, such as the gas demand and supply, the price elasticity of both, the cost of gas production, as well as the future challenges that awaits him in the future. One thing that Edgar must know about what can affects demand is the availability of substitute product, which in this case the substitute product for gas would be the use of public transportation. In places where there is a good public transportation system like in San Francisco, the demand for gas could be more elastic compared to Los Angeles, because consumers have other alternatives of commuting. Currently, gasoline has an inelastic price elasticity of demand in Los Angeles, and even in the United States. However, that could change due to the current planning to build a subway line from Los Angeles downtown to the cities along the coastline. Besides that, Los Angeles has also increases its bike lanes...
Words: 3096 - Pages: 13
...Tips to Maintain Good Posture We often hear that good posture is essential for good health. We recognize poor posture when we see it formed as a result of bad habits carried out over years and evident in many adults. But only few people have a real grasp of the importance and necessity of good posture. Why is good posture important? Good posture helps us stand, walk, sit, and lie in positions that place the least strain on supporting muscles and ligaments during movement and weight-bearing activities. Correct posture: • Helps us keep bones and joints in correct alignment so that our muscles are used correctly, decreasing the abnormal wearing of joint surfaces that could result in degenerative arthritis and joint pain. • Reduces the stress on the ligaments holding the spinal joints together, minimizing the likelihood of injury. • Allows muscles to work more efficiently, allowing the body to use less energy and, therefore, preventing muscle fatigue. • Helps prevent muscle strain, overuse disorders, and even back and muscular pain. Several factors contribute to poor posture-most commonly, stress, obesity, pregnancy, weak postural muscles, abnormally tight muscles, and high-heeled shoes. In addition, decreased flexibility, a poor work environment, incorrect working posture, and unhealthy sitting and standing habits can also contribute to poor body positioning. How do I sit properly? • Keep your feet on the floor or on a footrest, if they don't reach the floor. • Don't cross your...
Words: 2031 - Pages: 9
...Brittanie Edgel Professor Tawa ENGL 1010-12 22 October 2014 “Little Girls or Little Women?” Young girls are becoming increasingly involved in this worlds highly sexual environment. More and more are being captured at young ages by marketing and advertising, glamorizing fashion and new fads. Once discovering her three year old daughter, Coaimhe, becoming more concerned about beautifying herself and living like a young female adult, Author of “Little Girls or Little Women? The Disney Princess Effect”, Stephanie Hanes, Publicises how girls at young ages are becoming too involved in today’s highly sexualized environment and by investing in makeup, clothing, accessories and new hair do’s to make them look “sexy”, when in reality it’s far too inappropriate for their age group. Girls are being blinded by society’s standards for how the female body should look. They want that “sexy babe” look just like all the beautiful models they see in media and on advertisements. But many are falling into eating disorders and becoming very sick trying to do so. They become so caught up in becoming skinny that they’ll start to harm their bodies to reach their impossible goal. In an article titled...
Words: 2767 - Pages: 12
...really lives at One Hyde Park, called the world’s most expensive residential building? Its mostly absentee owners, hiding behind offshore corporations based in tax havens, provide a portrait of the new global super-wealthy. BY NICHOLAS SHAXSON Up until the 18th century, Knightsbridge, which borders genteel Kensington, was a lawless zone roamed by predatory monks and assorted cutthroats. It didn’t come of age until the Victorian building boom, which left a charming legacy of mostly large and beautiful Victorian houses, with their trademark white or cream paint, black iron railings, high ceilings, and short, elegant stone steps up to the front door. This will not be the impression a visitor now gets as he emerges from the Knightsbridge subway station’s south exit. He will be met by four hulking joined-up towers of glass, metal, and concrete, sandwiched between the Victorian splendors of the Mandarin Oriental Hotel, to the east, and a pretty five-story residential block, to the west. This is One Hyde Park, which its developers insist is the world’s most exclusive address and the most expensive residential development ever built anywhere on earth. With apartments selling for up to $214 million, the building began to smash world per-square-foot price records when sales opened, in 2007. After quickly shrugging off the global financial crisis the complex has come to embody the central-London real-estate market, where, as high-end property consultant Charles McDowell put it, “prices...
Words: 6295 - Pages: 26
...9-800-122 REV: JULY 17, 2006 JOSEPH B. LASSITER, III Juice Guys (A) CREATING THE ULTIMATE JUICE SHOP: Squeezing and Blending the Data to Get to the Juice !!! Sharon Fox Cindy Rushmore Harvard Business School Faculty Sponsored Field Study Preliminary Draft ________________________________________________________________________________________________________________ Sharon Fox and Cindy Rushmore HBS MBAs ’99, prepared this case under the supervision of Professor Joseph B. Lassiter, III as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. This case is a revised version of a field study performed by Sharon Fox and Cindy Rushmore supervised by Professor Lassiter and a course paper prepared by Sharon Fox for the Customer Behavior Laboratory course supervised by Professor Gerald Zaltman. Copyright © 1999 President and Fellows of Harvard College. To order copies or request permission to reproduce materials, call 1-800-545-7685, write Harvard Business School Publishing, Boston, MA 02163, or go to http://www.hbsp.harvard.edu. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of Harvard Business School. Purchased by Jordana Blesa (Babesktr@aol.com) on January 11, 2012 800-122 Juice Guys (A) CONTENTS I...
Words: 9116 - Pages: 37
...The Social Network screenplay by Aaron Sorkin BASED ON THE BOOK “THE ACCIDENTAL BILLIONAIRES” BY BEN MEZRICH 1 FROM THE BLACK WE HEAR-- 1 MARK (V.O.) Did you know there are more people with genius IQ’s living in China than there are people of any kind living in the United States? ERICA (V.O.) That can’t possibly be true. MARK (V.O.) It is. ERICA (V.O.) What would account for that? MARK (V.O.) Well, first, an awful lot of people live in China. But here’s my question: FADE IN: INT. CAMPUS BAR - NIGHT MARK ZUCKERBERG is a sweet looking 19 year old whose lack of any physically intimidating attributes masks a very complicated and dangerous anger. He has trouble making eye contact and sometimes it’s hard to tell if he’s talking to you or to himself. ERICA, also 19, is Mark’s date. She has a girl-next-door face that makes her easy to fall for. At this point in the conversation she already knows that she’d rather not be there and her politeness is about to be tested. The scene is stark and simple. MARK How do you distinguish yourself in a population of people who all got 1600 on their SAT’s? ERICA I didn’t know they take SAT’s in China. MARK They don’t. I wasn’t talking about China anymore, I was talking about me. ERICA You got 1600? MARK Yes. I could sing in an a Capella group, but I can’t sing. 2. ERICA Does that mean you actually got nothing wrong? MARK I can row crew or invent a 25 dollar PC. ERICA Or you can get...
Words: 29858 - Pages: 120
...Events January 14: Explosion kills 27 on USS Enterprise [edit]January January 2 Australian media baron Rupert Murdoch purchases the largest selling British Sunday newspaper, The News of the World. People's Democracy begins a march from Belfast to Derry, Northern Ireland in support of civil rights. Ohio State defeats USC in the Rose Bowl to win the national title for the 1968 season. January 5 – The Soviet Union launches Venera 5 toward Venus. January 6 – The final passenger train traverses the Waverley Line, which subsequently closed to passengers. January 10 Members of the Royal Ulster Constabulary (RUC) damage property and assault occupants in the Bogside in Derry. In response, residents erect barricades and establish Free Derry. The Soviet Union launches Venera 6 toward Venus. January 12 Super Bowl III: The New York Jets of the American Football League defeat the heavily favored Baltimore Colts of the National Football League 16–7. Led Zeppelin I, Led Zeppelin's first studio recorded album, is released. Martial law is declared in Madrid, the University is closed and over 300 students are arrested. January 14 An explosion aboard the USS Enterprise near Hawaii kills 27 and injures 314. The Soviet Union launches Soyuz 4. January 15 – The Soviet Union launches Soyuz 5, which docked with Soyuz 4 for a transfer of crew. January 16 – Student Jan Palach sets himself on fire in Prague's Wenceslas Square to protest the Soviet invasion of Czechoslovakia; 3 days later...
Words: 7079 - Pages: 29
...Chapter 1 Ethical Reasoning: Implications for Accounting Ethics Reflection PENN STATE CHILD ABUSE SCANDAL: A CULTURE OF INDIFFERENCE What motivates an otherwise ethical person to do the wrong thing when faced with an ethical dilemma? Why did Joe Paterno and administrators at Penn State University look the other way and fail to act on irrefutable evidence that former assistant football coach Jerry Sandusky had raped and molested young boys, an offense for which Sandusky currently is serving a 30- to 60-year sentence? According to the independent report by Louis Freeh that investigated the sexual abuse, four of the most powerful people at Penn State, including president Graham Spanier, athletic director Timothy Curley, senior vice president Gary Schultz, and head football coach Joe Paterno, sheltered a child predator harming children for over a decade by concealing Sandusky’s activities from the board of trustees, the university community, and authorities. The Freeh report characterizes the inactions as lacking empathy for the victims by failing to inquire as to their safety and wellbeing. Not only that, but they exposed the first abused child to additional harm by alerting Sandusky, who was the only one who knew the child’s identity, of what assistant coach Mike McQueary saw in the shower on the night of February 9, 2001.1 McQueary testified at the June 2012 trial of Sandusky that when he was a graduate assistant, he walked into the locker room and heard sounds of slapping...
Words: 31231 - Pages: 125
...file:///C|/Documents%20and%20Settings/Administrator/Deskto...0BILL%20-%20BUSINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT BUSINESS AT THE SPEED OF THOUGHT by bill Gates ALSO By BILL GATES The Road Ahead BUSINESS AT THE SPEED OF THOUGHT: USING A DIGITAL NERVOUS SYSTEM BILL GATES WITH COLLINs HEMINGWAY 0 VMNER BOOKS A Time Warner Company To my wife, Melinda, and my daughter, Jennifer Many of the product names referred to herein are trademarks or registered trademarks of their respective owners. Copyright (D 1999 by William H. Gates, III All rights reserved. Warner Books, Inc, 1271 Avenue of the Americas, New York, NY 10020 Visit our Web site at www.warnerbooks.com 0 A Time Warner Company Printed in the United States of America First Printing: March 1999 10 9 8 7 6 5 4 3 2 1 ISBN: 0-446-52568-5 LC: 99-60040 Text design by Stanley S. Drate lFolio Graphics Co Inc Except as file:///C|/Documents%20and%20Settings/Admini...SINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT (1 of 392)12/28/2005 5:28:51 PM file:///C|/Documents%20and%20Settings/Administrator/Deskto...0BILL%20-%20BUSINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT indicated, artwork is by Gary Carter, Mary Feil-jacobs, Kevin Feldhausen, Michael Moore, and Steve Winard. ACKNOWLEDGMENTS I first want to thank my collaborator, Collins Hemingway, for his help in synthesizing and developing the material in this book and for his overall management of this project. I want to thank four CEOs who read a late draft of the manuscript and...
Words: 146627 - Pages: 587
...MQCS Hamad AlAjmi - 1109504 MQCS Hamad AlAjmi - 1109504 VICTORIA’S SECRET VICTORIA’S SECRET Contents Business profile and interview 3 Interview With alshaya CS Officer 3 Victoria's Secret Business description 5 Type of Business 6 Location and Number of Employees 6 Ownership Structure 6 Product and Services 8 Levels of Customer Service 11 Customer Profile 12 External customers of Victoria’s Secret 13 Internal Customers 15 Satisfaction of Customers Five Needs 20 Appropriate Market Research 21 Best seller product 21 Product range information 22 Product information and specifications 23 Delivery, warranty and return or cancelation policy 24 Sample promotional materials 24 Management and Leadership qualities 26 Leadership qualities 26 Management skills 27 Position description of CS manager: 31 Types of customer service training 35 Schedule for training 37 Example of customer service training policies 38 Feedback from customers 42 Survey 43 Managing customer service reports 46 Conclusion 47 Referencing 48 Business profile and interview Interview With alshaya CS Officer 1. What is great customer service in your understanding? You should always smile and greet the customer with good morning sir / mam or which part of the day it is. After that the query should enter the system for any follow up or feedback. Always make sure the customer ends the call as satisfied as possible. 2. How would you handle an...
Words: 8453 - Pages: 34
