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Chapter two 1

The Evolution of Management
Learning Objectives * Describe how the need to increase organizational efficiency and effectiveness has guided the evolution of management theory * Explain the principle of job specialization and division of labor, and tell why the study of person-task relationships is central to the pursuit of increased efficiency * Identify the principles of administration and organization that underlie effective organizations * Trace the change in theories about how managers should behave to motivate and control employees * Explain the contributions of management science to the efficient use of organizational resources * Explain why the study of the external environment and its impact on an organization has become a central issue in management thought. What is an Organization?

* An organization is a collection of people who work together to achieve individual and organizational goals * Individual goals * Organizational goals

What is Organizational Behavior? 2 * Organizational behavior (OB): the study of factors that have an impact on how people and groups act, think, feel, and respond to work and organizations, and how organizations respond to their environments.
What is Management? * Management is the process of planning, organizing, leading, and controlling an organization’s human, financial, material, and other resources to increase its effectiveness.
Scientific Management Theory

* Evolution of Modern Management * Began in the industrial revolution in the late

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