...certificate in Hospitality • RSA • Food Handling Certificate Availability: Full time, as well as any overtime offered. Previous Job Employment: St James East Bentleigh Primary School (Work Experience Year 9) Occupation: Teachers Hand Description: Helping primary school students with class work and homework, correcting class work. Shanikas Italian Trattoria, 317 Stephensons rd Mount Waverley (March 07-January 08) Occupation: Waiter/Chef Job description: Serving Customers food, helping head chef prepare meals for customers, preparing a variety of dishes for customers, (deserts salads) (cold larder). Dealing with customers and handling money. Setting tables up for service. Tender Trap Tapas Wine Bar, Chadstone Shopping centre (July 09-January 10) Occupation: Bar/Floor Staff (Waitering) Job Description: Making coffee, serving customers food and drinks, mixing basic spirits, pouring wines, setting up tables, operating register/handling cash credit cards and debit....
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...3. Describe the competitive strategies used by each of Williams-Sonoma’s Competitors. Which of these strategies are the most effective? Support your Answer. When looking at online competitors Amazon.com. This company launched a shipping program called Prime, it’s a $79 year program that gives customer free shipping at no additional cost which has helped Amazon to gain market shares in every category in kitchen electric. When we look at Williams-Sonoma web site the customer is charged an annual fee of $30. Also, they just reduced shipping rate in order to manage the enormous profit by simply putting customer purchases in the U.S mail. In an a way to capitalize on the rising trend of location based marketing, Crate and Barrel has offered walk-in rewards and special offers to all U.S in store purchase by using shop kick mobile devices. With the Walk-in rewards, Crate and Barrel now are available in a total of 39 states that includes Washington, DC and Puerto Rico. In the Bombay Company, they appeal to consumer with the use of OVC that offers an assortment of archival pieces that includes new designs and a 19 piece collection of fine wooded furniture that also include globe inspired accent pieces. It’s first nationwide in store is a distributor that deals with the Kroger Companies. Its product selling ranges goes from $7 to $400 in all of the 180 Kroger hypermarket stores. I truly believe this market works because Williams-Sonoma and Amazon are both internet selling monsters and...
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...Unit 4 – P2 Terms of Reference I am writing a report to senior management to tell them all the information for Marks and Spencer such as Financial Highlights, share price, figures and Facts. Marks and Spencer are a company which have done outstanding and their figures have shown that their plan A has been successful. Procedure I completed research online to find financial statistics of Marks and Spencer, this information was found on the internet in the annual report of Marks and Spencer. I viewed the statistics to analyse the findings such as group revenue, profit before tax and final dividend. Findings This data shows that group revenue, group operating profit, profit before tax, earnings per share and final dividend. Group revenue shows that it has rose by 2.0% in 7 moths which is a great achievement and also it’s 9.9 billion, which is a lot for 7 months. Also this year financial highlights have been amazing the group revenue at the end of 53 weeks the percentage went up by 4.2%. Due to the really good results from group revenue the group profit before tax meant down by 15.7% which means they didn’t get much of profit in those few months. As you can see that the underlying earnings per share is 34.9p, it also has upgraded 0.3% which means that they have improved quite greatly. It makes sense to say that the final divined came up to 17.0p in 52 weeks which is a good achievement bearing in mind that they didn’t make much profit before tax and when down by 1.2%. ...
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...Give an outline of how the James Bulger Case is presented in texts 1, 2 and 3. The first text, ”Every parents nightmare”, is a news article written by Mark McKay for BBC in October 2000. The article, in a chronologically and neutrally fashion, objectively describes the James Bulger Case from beginning to end. The text is dense in terms of factual information, as one would expect from a news article. The second text, “Life after James”, is an article written by Blake Morrison for The Guardian Online in Februrary 2003. The article approaches the presentation of the James Bulger Case in a different way. By peaking behind thick curtains of opinions held by the public, the text man-ages to provoke thoughts and stimulate ideas. Blake Morris succesfully shifts the paradigm of the James Bulger Case by taking a step backwards, which leads the audience to the introduc-tion of the bigger picture, where he explains and examines his view; the James Bulger Case is a problem, but it is not the problem. The issue lies in the society itself. The third and last text, “James Bulger killing; 20 years on”, is an article written by Amelia Hill for The Guardian Online in Februrary 2013. Arguably, the article is an addendum to the previ-ous text, “Life after James”. Amelia Hill takes the reader back twenty years, where she daringly questions the method of which the public, the media and the politicians used to deal with the case. Analyse how Blake Morrison presents the James Bulger case in...
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...beyond their normal hours may levy surcharges during these extended hours which are not payable by AIA. 3. Information may be subject to change without prior notice. 4. Information is correct as at last updated date. (31 May 2012) Legend + New Clinic (Addition to previous panel listing) # Replacement Clinic (In place of clinic on previous panel listing which has discontinued participation in the IHS programme) Clinics that discontinued participation from the programme wef 01 Jun 2012 (last participation date: 30 Jun 2012) S/N REGION AREA CLINIC NAME ADDRESS TEL MONDAY - FRIDAY MONDAY - FRIDAY (EVENING) SATURDAY SUNDAY PUBLIC HOLIDAY REMARKS 1 CENTRAL BEACH ROAD TEXTILE CENTRE CLINIC 200 JALAN SULTAN #03-32 TEXTILE CENTRE SINGAPORE 199018 62982400 9.00am - 12 noon, 2.00pm - 5.00pm CLOSED CLOSED CLOSED CLOSED 2 CENTRAL BEACH ROAD VERNON CLINIC & SURGERY 100 JALAN SULTAN #02-25/26 SULTAN PLAZA SINGAPORE 199001 62940244 11.00am - 1.00pm, 2.30pm - 6.00pm CLOSED 11.00am - 1.00pm, 2.30pm - 4.30pm CLOSED CLOSED 3 CENTRAL BRAS BASAH SHALOM MEDICAL DENTAL GROUP PTE LTD 231 BAIN STREET #03-57 BRAS BASAH COMPLEX SINGAPORE 180231 63371884 9.00am - 12.30pm, 2.00pm - 5.00pm CLOSED 9.00am to 1.00pm CLOSED CLOSED 4 CENTRAL BRAS BASAH THE CLINIC @ CAMPUS 70 STAMFORD ROAD #B1-45 SINGAPORE MANAGEMENT UNIVERSITY SINGAPORE 178901 63339300 8.30am - 12...
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...Evaluate the extent to which Marks and Spencer has benefited from its marketing planning Marks & Spencer’s are a company that have been that suffered a bad year in 2003/04 as they suffered a 10% fall in sales of their clothing. Their additional priority was to kick-start the autograph range in which they received good reviews but unfortunately they were too expensive being mostly over £100. With regards to their products, products of Marks and Spencer are designed according to the demands, needs and preferences of customers. To identify the demands, needs and preferences of customers, Marks and Spencer focuses on the core customers which they knew but then decided to take a risk and merge into a new market with Per Una and Per Una Due range. Company serves its core customers as well as its new customers by providing them distinguishing products. Per Una is a successful brand of the company which has satisfied the needs of customers. This brand has produced remarkable profits for the company. It was launched in 2001 but unfortunately the market of 2003/04 showed a drop in demand because of their prices. If more market research was carried out it could be seen that the customers will not be willing to pay £100 or more for an item of clothing. In regards to benefitting from marketing planning, they could have possibly gained if they were able to produce a product that could be sold which they did with the Men’s range in which its market share increased from 10.3% to 10.5%...
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...Arianne Dyball MAIN Geography Miss Green Issue I Will be looking into Exploitation of workers. Wages and Hours? Child Labour? How are employees treated? Safety and exposure to toxins and lack of trade unions and equal rights for disabled e.t.c.? Global issues, how is waste disposed? Are any resources being polluted? Carbon footprints? Primark Evidence found underpaying workers and not paying overtime. Evidence found child labour being used. Evidence found of lack of regard for workers’ rights and lack of safety. Marks and Spencer's Evidence found fair pay for workers. Evidence found of use of child labour early on. Evidence found helping to assist workers to be shown how to how to do job properly. Evidence found changing to more ecofriendly recycled bags. Evidence found helping environment with ‘Plan A’. Evidence of Social Responsibility for Primark. This shows that Primark takes into account all social issues relating to the customers and stake holders. Evidence 1. This is an opinion of a stake holder (Primark’s owner). Primark's code of Conduct Primark’s code of Conduct: • Employment is freely chosen collective bargaining are respected • Working conditions are safe and hygienic • Child labour shall not be used • Living wages are paid • Working hours are not excessive • No discrimination is practised • Regular employment is provided • No harsh or inhumane treatment is allowed. • Freedom of association and the right to A limitation is that...
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...8/7/17 THE BEAUMONT SIBLINGS 1. BY JACK WALSH FORENSICS; UNSOLVED CASES I'm researching the cold case; Beaumont Siblings. This is a case about missing children and has not yet been solved, even though there has been lots of evidence and leads. The disappearance took place on a popular Adelaide beach, Glenelg in 1966. Involved were the three siblings also victims, Jane (9), Arnna (7) and Grant (4). On January 26th 1966 at 10:00A.M, the three siblings boarded a bus to the beach; the children were expected to return home by 2:00 P.M. According to eye witnesses, the children left the beach at 10:15 A.M. At 11:00 A.M, A woman spotted the children playing underneath a sprinkler. A lean, blond man in a blue bathing suit was watching the children,...
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...Marketing communication plan Marketing Communications are "all strategies, tactics, and activities involved in getting the desired marketing messages to intended target markets, regardless of the media used" (MarcommWise, 2006). Tony Yeshin (1999) defines marketing communications as "the process by which a marketer develops and presents stimuli to a defined target audience with a purpose of eliciting a desired set of responses" (Yeshin, 1999). Marketing communications are: adverting, sales promotions, personal selling, PR and direct and interactive marketing (Fill, 1999). Consequently Marketing Communications Plan is the marketing plan which promotional plan incorporates two or more integrated marketing communications mediums aiming to reiterate the same goals and objectives. Marketing Communications Plans are considered by many professionals as an excellent way to effectively communicate with target audience. Marketing Communications Plans are generally based on two different frameworks: Marketing Communications Planning Framework and SOSTAC (Fill, 1999). Marketing Communications Plans consist of the following vital elements: Context analysis Promotional objectives Marketing communications strategy Promotional mix (methods and tools) Budget schedule Evaluation and control (Fill, 1999). When writing marketing communications plan it is important to: 1. Set corporate, marketing and marketing communications objectives, which would support and integrate with each other...
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... SECTION C | | | C1 | Where will the research be carried out? | - You need to be specific about, where the research will be carried out. e.g. where exactly in Johannesburg will the research take place. | | C2 | What are the aims & objectives of the research? | - You need to clarify the aims, and then clarify the objectives separately. | | C3 | Has appropriate formal permission been obtained, If required (e.g. employer, land owner, government department etc.)? | -If research involves human participants, permission must be obtained. E.g, if you are surveying students from Wits, the Registrar’s permission is required; if you are surveying shoppers from a shopping centre (e.g. Woolworths) or outside any shopping centre, permission must be obtained from the management of the shopping centre.- Permission should be on official letterhead of the organisation concerned, and should be addressed to you as the researcher.When research participants are school children, you need permission from the Department of...
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...Critical analysis of the Clift Village Shopping Centre Project management plan 1/31/2011 Executive Summary This paper has been prepared to critical analyse the project management plan (PMP) of the Clift Project Village shopping centre barrier guard upgrade. The shopping centre multistorey car park was audited by its public liability insurer and they deemed the perimeter barrier fence not compliant to Australia standards and a danger to the public, the fence had to be replaced with a complaint fence. TJA Industries was approached to fix the problem which it completed with an Ingal anti-climb system with an integrated car barrier. The paper discuss the need and justification of the PMP for this construction project, areas that are discussed further in this paper are the audiences of the PMP and why they need to sight the PMP, the major stakeholder, the project owner (Village Investments) is found to be the main audience for this projects as the project owner needs to approve the PMP for the project to continue. In the last section of the body of the paper, it identifies the PMBOK guide as the base of the structure and contents of the PMP, it identify the PMBOK’s nine functions of project management are in the Clift’s PMP in some way with the major function having a lot more detail put into them. The major functions discuss were scope, time, cost, HR, quality and procurement management. One major lesson to be learnt is in the HR management plan with the stakeholder analysis...
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...Business Plan Prepared By: Table of Contents 1. Business Overview 1 2. Products/Services 1 3. Market Analysis 2 4. Competition 2 5. Marketing Strategy 3 6. Business Structure & Management 3 7. Finances 4 8. Action Plan 5 9. Appendices 6 1. Business Overview Include in your overview: • what your business does, your products or services • how long you have been operating • the industry you’re in • point of difference over your competitors—such as different location, cheaper price or better service—and key benefits to your consumers • where the business will be in two-to-five years and how this will be achieved, e.g. your position financially and in the market place (you may need to complete this after you’ve worked through the other sections) Get help about defining your business Type your overview here. 2. Products/Services Describe what you are going to offer your customers, including: • exactly what you are going to sell or provide and how it will be produced • branding and packaging (where applicable) • ongoing product or service development • your product/service’s features and how they compare to major competitors • the price and how you have determined it (by considering production costs, labour and other overheads) • any dealings with supplier/s Tip Get information about defining your product Type your products/services here. 3. Market Analysis Research your market and industry. Consider...
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...| | | |Summary | | | |Over 5 years of experience in Information Technology with extensive experience in performing Manual and Automated testing | | | | | |Extensive experience in testing Web and GUI based Client-Server applications by performing validation, manual as well automated testing in various | | |industry domains | | | | | |Experienced in implementing QA methodologies, Test Case Design, Test Tool Usage, Test Execution, Defect Management and Defect Tracking | | | ...
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...In retail there is a number of applications available. Electronic Retailing (e-tailing) is the selling on retail goods over the Internet. This is a natural extension of the services that was delivered on the Internet. This is very much synonymous with B2C transactions. Most of these environments will contain an electronic cart and a shopping cart model. Cybermall is a single website that offers different products and services all in the same location. Amazon is also a good example of this one stop type site. These sites will attract the customers and sellers into one particular virtual space. Collecting data on the behaviour, preferences, needs and purchasing habits of customers is possible through web and e-commerce technology. This is essential is helping the organisation to understand their customers. This will help with marketing activities like fixing the price of the products, negotiations, enhancing the product features and building a better relationship with the...
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...ftGRADUATION PROJECTS MFM (07-09) Name: Aditi Mishra Organization: Lifestyle International Pvt. Ltd. Project Title: Devising a floor plan to optimize sales OBJECTIVE _ To study & create a feasible floor layout plan on excel for Goregaon stand alone- HC (matched to scale with the actual floor plan) to work as a monitoring tool to identify problem areas. _ To calculate & analyse the Hit ratio for Jan-march period age wise & department wise for both the warehouses of LS for Goregaon store to confirm if the low SPF pockets are due to absence of merchandise on floor. _ GAP analysis for product- Furniture & Household in terms of FMS, SMS. _ To do a service gap survey with the help of SERVQUAL system. _ Competitor’s survey (Home stop & Hyper city) on options, retail space allotted & brands present to study their focus areas. FINDINGS & SUGGESTIONS _ WAREHOUSE _ All location Inventory controllers should send the damages and loss data to the corporate office every Saturday. _ While sending the data, Inventory controllers should discuss the circumstances under which the loss or damaged occurred with the Store manager. _ The review of cause, analysis of data should be done to find out the lapse in the control system. _ Drill down the exact cause and recommend penalization of the concerned staff in case of frequent damage by staff. _ Overall stock holding was less in the off sale period since most of the expected consignments were delayed...
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