...Business and Law Faculty University Sunderland Managing Projects SIM 335 Name:Qinghua Chu ID: Date: 03/12/2013 Words: [pic] Question 2 (160 words): The activity network diagram is a method of displaying the timelines of all the various subtasks that are involved in any project.[1] Basically, two kinds of activities are required in the network diagram. There are activities in series and activities in parallel. For example, in the diagram of Question 1, Step A and Step B are activities in series and Step C, D, E and F are activities in parallel. For activities in series, Step B cannot start before step A finished. But for activities in parallel, like Step C, D, E and F, all of them are did at the same time. http://www.pmhut.com/critical-path-mapping-with-activity-network-diagrams [pic]G. 1 As G. 1, the first box on the top is Early start time(EST) and the next is Duration time(DUR). So EST plus DUR is the early finish time(EFT) and the EST in the next step as well. Last start time(LST) is different between Last finish time(LFT) and DUR. Total float(TR) between LST and LFT is LFT minus EST and DUR.[2][3] [2]http://www.youtube.com/watch?v=_4m3tZ_TuTg [3]Project Management, Field and Keller (2007, p197, p198 and p391) Question 3: (Words: 136) Duration is the period required to complete an activity, job, or task, usually excluding holidays and other non-working days.[4] For example, in the activity C, duration is ‘10’ between...
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...MANAGEMENT Student ID: 149165417/1 | Student Name: TRAN PHUONG PHI | Module Code: SIM 335 | Module Name / Title: Managing Project | Centre / College: UTE Ho Chi Minh, Vietnam | Due Date: Friday, 9th October, 2015 | Hand in Date: Friday, 9th October, 2015 | Assignment Title: MANAGING PROJECT | Students Signature: (you must sign this declaring that it is all your own work and all sources of information have been referenced) | Table of Contents Task 1 4 What are the core principles/characteristics of a project and why are they important to Project Managers? 4 The core principles/characteristics of a project: 4 The importance of projects’ core principles/characteristics to Project Manger 4 How would you define the scope of a project, what benefits would this give to the successful completion of the project? 5 Using the information below, plot out a full project Gantt chart and identify the critical path? How many days does it take to complete the project? What are the benefits of using a Gantt chart? 6 Cost management is important for running successful projects. Identify four of the common sources of project costs. 7 Risk Management is an intrinsic part of project management, what would you include in your Risk Management plan for managing the risks in a project. 7 What quality methods (project evaluation, monitoring and control) would you introduce to ensure projects are completed successfully? 8 Task 2 9 Introduction 9 Project’s Scope 9 Project’s...
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...Introductory Article A Good Living Versus A Good Life: Meaning, Purpose, and HRD Neal Chalofsky1 and Liz Cavallaro1 Advances in Developing Human Resources 15(4) 331–340 © The Author(s) 2013 Reprints and permissions: sagepub.com/journalsPermissions.nav DOI: 10.1177/1523422313498560 adhr.sagepub.com Abstract The Problem. The expectation for meaningful work and work–life integration is firmly entrenched in the minds of the GenerationY/Millennial generations in the workplace. Yet, in updating the literature and rethinking the impact on Chalofsky’s (2003) construct for meaningful work, the question arose as to whether meaningful work can and should exist in a vacuum or should it be viewed as part of a meaningful life. If so, what are the implications for the construct and for human resource development (HRD). How far can and should HRD go to help ensure a meaningful and purposeful life for present and future generations in the workplace? The Solution. This article provides a sketch of the current research and thinking about meaningful work and a basis for the rest of the articles in this issue. The tightness of the “fit” between self and work can determine how meaningful one’s work is perceived. How work fits within a meaningful life, and how one’s life fits within the context of the organization, the community, the society, and the planet can shape a meaningful existence. The Stakeholders. The intended audience for this article includes HRD scholars, scholar-practitioners...
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..._______________________________________________________ _______________________________________________________ Report Information from ProQuest May 15 2012 20:05 _______________________________________________________ Table of Contents 1. The Development Of A Code Of Ethics: An Online Classroom Approach To Making Connections Between Ethical Foundations And The Challenges Presented By Information Technology.............................................. 14 May 2012 1 ProQuest Document 1 of 1 The Development Of A Code Of Ethics: An Online Classroom Approach To Making Connections Between Ethical Foundations And The Challenges Presented By Information Technology .. Author: Brooks, Rochelle. .. Publication info: American Journal of Business Education 3. 10 (Oct 2010): 1-13. .. ProQuest document link .. Abstract: In today's organizations, ethical challenges relate to areas like fraud, right to privacy for consumers, social responsibility, and trade restrictions. For Information Technology (IT) specifically, these can translate to considerations on how technology is used to violate people's privacy, how automation leads to job reductions, or how management information and its corresponding systems are used and abused for personal gain. In the last 25 years, people have seen an overwhelming technology infusion affecting business, education, and society. Virtually all areas of the society have been transformed by the usage of technology...
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...AnnCONTENTS Chairman’s Message Financial Highlights and Review Board of Directors and Executive Officers Corporate Governance Directors’ Report Statement by Directors Independent Auditor’s Report Consolidated Income Statement Consolidated Statement of Comprehensive Income Balance Sheets Consolidated Statement of Changes in Equity Consolidated Statement of Cash Flows Notes to the Financial Statements SGX-ST Listing Manual Requirements 2 4 6 7 12 16 17 18 19 20 21 22 23 62 1 CREATIVE TECHNOLOGY LTD AND ITS SUBSIDIARIES CHAIRMAN’S MESSAGE Dear Shareholders, Fiscal 2013 was another difficult year for Creative. We had continued to focus on the development and introduction of new products in the key product categories, and had launched a series of new exciting products that provide good potential growth opportunities. However, our financial performance continued to be adversely affected by the difficult and uncertain market conditions for our products, which impacted sales across all regions and resulted in lower revenues. Nevertheless, despite the lower level of sales, with a lower operating cost structure from the cost cutting actions in the previous years, we were able to achieve an improvement in operating results in fiscal 2013. Sales for fiscal year 2013 were US$165 million, a reduction of 14% compared to US$192 million for fiscal year 2012. Gross profit as a percentage of sales was 33% in fiscal 2013, up from 19% in fiscal 2012. Net profit for fiscal 2013 was...
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...Virtual Teams: A Review of Current Literature and Directions for Future Research1 The DATA BASE for Advances in Information Systems Anne Powell Southern Illinois University Edwardsville Gabriele Piccoli Cornell University Blake Ives University of Houston Winter 2004 (Vol. 35, No. 1) Introduction Global competition, reengineered product life cycles, mass customization, and the increased need to respond quickly to customers’ needs are just some of the more pronounced trends currently driving organizational change (Grenier & Metes, 1995; Miles & Snow, 1986; Miles & Snow, 1992). One of the building blocks of these successful organizations is the Virtual Team. As a consequence, a growing number of organizations are implementing them or plan to implement them in the near future (Lipnack &Stamps, 1997; McDonough et al., 2001) and their use is expected to continue to grow (Carmel & Agarwal, 2001; McDonough et al., 2001). The increasing popularity of virtual teams has spurred a parallel growth in research examining various aspects of virtual team adoption and use. Recent research has studied virtual team inputs, socioemotional processes, task processes, and outcomes. Much of this literature focuses on comparisons of virtual teams and traditional teams. Virtual Teams Traditionally, both the terms “team” and “group” have been used to describe small collections of people at work. While the two terms are often used interchangeably...
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...Independence Day of Bangladesh. November 11, 2009 Successfully listed on the Stock Exchanges in Bangladesh. After fifteen years of operation More than 35 million subscribers and around 87 thousand Shareholders as of December 2011 are now empowered under a single network and touched by the magic of closeness. Annual Report 2011 02/03 More than 35 Million subscribers History & Grameenphone Milestones 2010 Launched New Tariff Plan, ‘MobiCash’ Financial Service Brand, Ekota for SME, Baadhon Package, Mobile Application Development Contest & Network Campaign; Reached 29.97 Million Subscribers 2008 Introduced BlackBerry Service; 2011 Launched ‘My zone’- location based discount on usage, Micro SIM cards for iPhone, Spondon Package with 1-sec pulse; Grameenphone Branded Handset (C200, QWERTY handset ‘Q100’ and Android Handset ‘Crystal’), Customer Experience Lab, eCare solution; Completed swapping of 7,272 nos. of BTS; Reached 36.5 Million Subscribers 2009 Listed on Dhaka Stock Exchange Ltd. and Chittagong Stock Exchange Ltd.; Launched Internet Modem, Special Olympic Regional Talent Hunt, Stay Green Campaign, Internet Package P5 & P6, Grameenphone Branded Handset & Studyline; Reached 21 Million Subscribers Commissioned Brand Positioning & launched Stay Close & Customer Care Campaign; Reached 20 Million Subscribers 2007 Converted to a Public Limited Company; Re-launched Business Solutions; Launched New VAS, Bull...
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...Comparative analysis of service quality of GP with other private Telco service providers in Bangladesh A COMPARATIVE ANALYSIS OF SERVICE QUALITY OF GRAMEENPHONE WITH OTHER PRIVATE TELECOMMUNICATION SERVICE PROVIDERS IN BANGLADESH by Md. Fuad Al Hassan ID: 0720053 An Internship Report Presented in Partial Fulfillment Of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY, BANGLADESH April 2012 Comparative analysis of service quality of GP with other private Telco service providers in Bangladesh A COMPARATIVE ANALYSIS OF SERVICE QUALITY OF GRAMEENPHONE WITH OTHER PRIVATE TELECOMMUNICATION SERVICE PROVIDERS IN BANGLADESH by Md. Fuad Al Hassan ID: 0720053 Has been approved April, 2012 Mr. Md Sohel Islam Senior Lecturer School of Business Independent University, Bangladesh Comparative analysis of service quality of GP with other private Telco service providers in Bangladesh April 28, 2012 Mr. MD. Sohel Islam Senior Lecturer, School of Business Independent University, Bangladesh. Dear Sir, It is a great pleasure and honor for me to submit my internship report “A comparative analysis of perceived service quality of Grameenphone with other private telecommunication service providers in Bangladesh. I am submitting this report as a part of my internship in Grameenphone. This report will help the organization to find out the customers perception of the service quality comparing to the other telecommunication...
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...in reflection ANNUAL REPORT 2011 contents 4 00 CORPORATE INFORMATION CORPORATE INFORMATION 6 00 NOTICE OF ANNUAL GENERAL MEETING NOTICE OF ANNUAL GENERAL MEETING 8 00 CHAIRMAN’S STATEMENT CHAIRMAN’S STATEMENT 12 00 GROUP CORPORATE STRUCTURE GROUP CORPORATE STRUCTURE 13 00 GROUP FINANCIAL HIGHLIGHTS GROUP FINANCIAL HIGHLIGHTS 14 00 PROFILE OF DIRECTORS PROFILE OF DIRECTORS 18 00 CORPORATE GOVERNANCE STATEMENT CORPORATE GOVERNANCE STATEMENT 24 00 CORPORATE SOCIAL RESPONSIBILITY STATEMENT CORPORATE SOCIAL RESPONSIBILITY STATEMENT 26 00 STATEMENT OF DIRECTOR’S RESPONSIBILITIES STATEMENT OF DIRECTORS’ RESPONSIBILITIES 27 00 ADDITIONAL COMPLIANCE INFORMATION ADDITIONAL COMPLIANCE INFORMATION 28 00 STATEMENT ON INTERNAL CONTROL STATEMENT ON INTERNAL CONTROL 31 00 AUDIT COMMITTEE REPORT AUDIT COMMITTEE REPORT 35 00 FINANCIAL STATEMENTS FINANCIAL STATEMENTS 02 00 LIST OF PROPERTIES 1 LIST OF GROUP’S PROPERTIES 05 00 ANALYSIS OF SHAREHOLDINGS 1 ANALYSIS OF SHAREHOLDINGS PROXY FORM - ENCLOSED PROXY FORM - ENCLOSED ONE South ONE South, the latest mixed development in Seri Kembangan, Selangor which comprises of shop offices, service apartments and office towers. This new development is strategically located along the KL-Seremban highway and right next to Besraya highway. The ground floor suits an array of retail lots, ranging from lifestyle outlets...
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...European Scientific Journal May 2013 edition vol.9, No.13 ISSN: 1857 – 7881 (Print) e - ISSN 1857- 7431 THE STRATEGIC BENEFITS AND CHALLENGES IN THE USE OF CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS AMONG COMMERCIAL BANKS IN KENYA Maximillah Bitutu Muro, PhD Candidate Department of Management Science, University of Nairobi, Nairobi, Kenya Peterson Obara Magutu Lecturer, Department of Management Science, University of Nairobi, Nairobi, Kenya Kepha Nyankora Getembe, PhD Candidate Department of Management Science, University of Nairobi, Nairobi, Kenya Abstract Nowadays, many businesses such as banks, insurance companies, and other service providers have realized the importance of Customer Relationship Management (CRM) and its potential to help them acquire new customers, retain existing ones and maximize their lifetime value. At this point, close relationship with customers requires strong coordination between IT and marketing departments to provide a long-term retention of their customers. The purpose of this study was to establish the use of CRM systems and further determine the challenges facing the use of CRM systems among the commercial banks in Kenya. The study used descriptive design. The study targeted forty five (45) commercial banks in Kenya. Primary data was obtained using self administered questionnaires. The successfully filled up questionnaires containing responses were first edited for accuracy, consistency and completeness. The data...
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...Building Value through through Values,Valor & Vision Valor & OSIM INTERNATIONAL LTD Annual Report 2012 Calligraphy: An art form that requires careful thought, strength, character, patience, philosophy and point of view. An apt representation of what drives OSIM forward. Sales $ +$48 million 602 Profit before tax $ +17% million 115 87 million EBITDA $ +13% 126 Profit after tax $ +26% million million For year ended 31 December Sales Profit EBITDA Before tax After tax Net cash flow from operating activities Per share (cents) Basic earnings Net assets value At year end Cash & cash equivalents and fixed income investments Shareholders funds Net cash and fixed income investments Returns on shareholders funds Profit before tax Profit after tax Shareholders value Dividend per share (cents) Special dividend per share (cents) 2012 $602m $126m $115m $87m $103m 12 26 $235m $196m $93m 59% 44% 4 2 2011 $554m $112m $98m $69m $99m 10 22 $205m $165m $71m 59% 42% 3 – Growth +$48m +13% +17% +26% +20% +18% +33% 03 FOUNDER, CHAIRMAN & CEO LETTER Creating successful strokes with vision “I am pleased to present a record set of results for the third consecutive year. Profit before tax is at a high of $115 million. I would like to thank my team for the wonderful achievement despite a tough economic environment. I expect that this growth will continue to be driven by market leadership, continuous innovation and productive execution.” ...
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...THE Professional Practice S E R I E S James W. Smither Manuel London EDITORS Performance Management Putting Research into Action A Publication of the Society for Industrial and Organizational Psychology Performance Management The Professional Practice Series The Professional Practice Series is sponsored by The Society for Industrial and Organizational Psychology, Inc. (SIOP). The series was launched in 1988 to provide industrial and organizational psychologists, organizational scientists and practitioners, human resources professionals, managers, executives and those interested in organizational behavior and performance with volumes that are insightful, current, informative and relevant to organizational practice. The volumes in the Professional Practice Series are guided by five tenets designed to enhance future organizational practice: 1. Focus on practice, but grounded in science 2. Translate organizational science into practice by generating guidelines, principles, and lessons learned that can shape and guide practice 3. Showcase the application of industrial and organizational psychology to solve problems 4. Document and demonstrate best industrial and organizationalbased practices 5. Stimulate research needed to guide future organizational practice The volumes seek to inform those interested in practice with guidance, insights, and advice on how to apply the concepts, findings, methods, and tools derived from industrial...
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...Professional Practice S E R I E S THE James W. Smither Manuel London EDITORS Performance Management Putting Research into Action A Publication of the Society for Industrial and Organizational Psychology Performance Management The Professional Practice Series The Professional Practice Series is sponsored by The Society for Industrial and Organizational Psychology, Inc. (SIOP). The series was launched in 1988 to provide industrial and organizational psychologists, organizational scientists and practitioners, human resources professionals, managers, executives and those interested in organizational behavior and performance with volumes that are insightful, current, informative and relevant to organizational practice. The volumes in the Professional Practice Series are guided by five tenets designed to enhance future organizational practice: 1. Focus on practice, but grounded in science 2. Translate organizational science into practice by generating guidelines, principles, and lessons learned that can shape and guide practice 3. Showcase the application of industrial and organizational psychology to solve problems 4. Document and demonstrate best industrial and organizationalbased practices 5. Stimulate research needed to guide future organizational practice The volumes seek to inform those interested in practice with guidance, insights, and advice on how to apply the concepts, findings, methods, and tools derived from industrial and organizational psychology...
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...RENAISSANCE LEADERSHIP Transforming Leadership for the 21st Century J. Martin Hays and Choule Youn Kim THE AUSTRALIAN NATIONAL UNIVERSITY Key Words: |Leadership |Management Education |Future Trends | |Leadership Development |The New Millennium |Leadership Competencies | ABSTRACT Conventional leaders and leadership of the past are insufficient to meet the demands of the 21st Century. As we enter the new millennium, our world is characterised by unprecedented complexity, paradox, and unpredictability. Change is rapid and relentless. Today’s leaders face demands unlike any ever before faced. Standard leadership approaches that have served us well throughout much of history are quickly becoming liabilities. Conventional wisdom regarding leadership and many of its habits must be unlearned. The strong, decisive, charismatic, and independent leader and leadership we have idealised, strived to be, depended upon, and longed for may prove counter-productive in the new millennium and undermine a sustainable future. The challenges and opportunities of the 21st Century call for a new type of leader and leadership, indeed an entirely new and different way of thinking about leadership and of developing future leaders. This paper explores the nature of the nascent millennium and the leader and leadership qualities and capabilities...
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...Project Management Institute A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412 This copy is a PMI Member benefit, not for distribution, sale, or reproduction. Library of Congress Cataloging-in-Publication Data A guide to the project management body of knowledge (PMBOK® guide). -- Fifth edition. pages cm Includes bibliographical references and index. ISBN 978-1-935589-67-9 (pbk. : alk. paper) 1. Project management. I. Project Management Institute. II. Title: PMBOK guide. HD69.P75G845 2013 658.4’04--dc23 2012046112 ISBN: 978-1-935589-67-9 Published by: Project Management Institute, Inc. 14 Campus Boulevard Newtown Square, Pennsylvania 19073-3299 USA Phone: +610-356-4600 Fax: +610-356-4647 Email: customercare@pmi.org Internet: www.PMI.org ©2013 Project Management Institute, Inc. All rights reserved. “PMI”, the PMI logo, “PMP”, the PMP logo, “PMBOK”, “PgMP”, “Project Management Journal”, “PM Network”, and the PMI Today logo are registered marks of Project Management Institute, Inc. The Quarter Globe Design is a trademark of the Project Management Institute, Inc. For a comprehensive list of PMI marks, contact the PMI Legal Department. PMI Publications welcomes corrections and comments on its books. Please feel free to send comments on typographical, formatting, or other errors. Simply make a copy of the relevant page of the book, mark the error, and...
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