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Simulation

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Submitted By jaquazian
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Thinking Critically Simulation
Professor Douglas Reed
University of Phoenix
07/31/11

The primary tools provided in the critical thinking and decision-making simulation included research analysis provided by the organization and a decision-making matrix. Although these tools provided the framework for applying critical thinking activities they did not provide the additional tools to support long-term goals. Starting with assessing the problem, the research provided several issues with varying levels of urgency and critical nature. The simulation uses importance weighing to formulate the problem based on identifying the most urgent and critical issues. Although the tools provide support in identifying the most critical issues, they did not help establish whether the issues were affects of another problem. For instance, low sales at the Creedenhill location are an urgent and critical issue, but is only a result of the product mix and customer desire. Alternative tools such as flow charts and cause and effect diagrams work well for establishing problems that need to be addressed. The decision-making process in the simulation provided solution elements to choose from in order to create a comprehensive solution that addresses all of the key issues. The research provided great considerations to support the possible solutions. Logical approaches that combine solution elements to formulate a comprehensive solution assist the decision-maker to make thorough decisions based on the potential choices. As with the problem identification exercises, tools that illustrate causes can be helpful in creating long-term solutions. Brainstorming and starbursting are also helpful for coming up with creative ideas to address the issues. Perhaps the store could hold an auction event possibly online for those items in inventory that need to move. People love competitive shopping and

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